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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7687 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 7,687 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! I’m on my phone all day and it really is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best money can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is the best!! I'm very satisfied with this purchase!!! I would recommend this product too anyone looking for a great headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bluetooth Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like previously Plantronics headsets. Easy to pair and super comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANKFUL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate that BestBuy was selling this older model. Since HP bought Polly, the rarings on the newer models are horrible.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear phone calls and it is comfortable to wear. Battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very comfortable and works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the plantronics over the ear for years for work mobile and notebook and have been pleased with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works better than the Sony ear buds. Wife and I use these while we are bike riding.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent mic reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for audio calls. Noise canceling works very well and can use it to stream music as well. Worth the penny

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a headset for work and while it’s not the most comfortable, the sound quality and the features are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great bluetooth device for personal and business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Bluetooth device not sure what to expect. To my surprise it fulfilled every expectation that I had. Great for personal and business use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing battery life time is great . Also pretty tight around the ear so that you could move around with no problems ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great product and worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Plantronics Bluetooth once before, and I loved it. This product works excellent in the two catagories I require. One, there is great noise reduction, and two, the volume is perfect at the midrange setting. I would recommend the Plantronics line to anyone looking for a product that actually works. Definitely, if you are accustomed to using cheaper brands, and having friends complain about all the background noise on your end of the conversation .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product..charge time is fast...and quality is awesome..I also have.a blue parrot headset...I recommend this over that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this headset... Sound, battery life, comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well-fitting headset that is sweat proof, a huge bonus for those of us who use it whilst working outside in the summer. It has a full 6 hours of talk time at full charge, 50% more than the Motorola headset I replaced. The available charging case (see separate review) is really useful and makes this the most functional headset I've owned thus far. Price point is a bit higher, but the quality is there to justify it. I'm happy with my purchase.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review, we really appreciate your feedback!

      This model actually has up to 7 hours of talk time. If your unit is only giving you 6 hours even after a full charge we recommend that you ensure the headset's firmware is up to date using our Hub app for iOS and Android: http://www.plantronics.com/us/product/plantronics-hub-mobile and that you try draining the battery and fully charging it twice.

      In case your headset is still not giving you 7 hours of talk time this might be an indication there is a problem with your unit's battery, and we recommend that you request a replacement following the instructions on this article:
      http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headsets. We have had many of these over the years. The sound quality is great.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the ear gets in the way of glasses but the features and functionality make it worth getting. I bought one for myself then two more as gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not being an ear buds person and yet love music on the go and love to hear some bass, the sound quality is very good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear peace so far love it. A little problem with answering a call with out pushing the talk button. Just have to get use to it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great to use while driving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to use if you are a professional driver , it allows you to answer phone without touching any buttons or your phone , best sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Received a dud at the wrong time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased late afternoon the day before I left town for a week. Charged it fully and pairing was extremely easy. Had no occasion to use until after landing at my destination and every call I made, I had terrible static and interference in the headset. The person on the other end of the call heard it also. After two days of trying to use, removing, repairing, pairing with another phone, etc. I gave up and purchased something else so that I could adequately communicate while on vacation. When I returned home, I took it back to Best Buy and they offered me the option of replacing or returning. Since I'd already bought another headset, I returned. Based on the research I did and the review I read, I inclined to believe I just received a bad device and that a replacement would probably have performed adequately. Having had previous good experiences with Plantronics products, this experience would not prevent me from buying Plantronics in the future. I also would like to commend Best Buy for being willing to replace or return to ensure I was satisfied.

    No, I would not recommend this to a friend