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Customer reviews

Rating 4.4 out of 5 stars with 7684 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 7,684 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great electronically!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issue with the electronics controlling this Bluetooth Headset. It paired quickly and always reconnects seamlessly. The audio is clear and for my use the battery is long lasting. The only complaint I have is that circular earpiece itself will not remain in the ear canal. It remains inline with the ear canal and the audio is clear and listenable as long as the volume is high enough. I would just feel that it is more secure physically if it remained anchored in the ear canal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Blue tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is very clear with excellent noise cancellation. It has excellent battery life and is very comfortable to wear. Charges on a USB micro connection which is common to other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy did exactly what I expected it to do. I drive all day and need something to overcome the road/wind noise and still provide clear communication. I have asked many people on the receiving end about call quality when I KNOW there is background noise and they always say it's Crystal clear. I bought the battery accessory for it separately and it's awesome. Charges the headset several times and provides a strong travel case. Only gripe is that the rubber earpiece that goes into your ear is proprietary and cannot be swapped with any aftermarket silicon piece. Very impressed with this device after trying so many others that just couldn't make the cut. Very much recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best bluetooth headset on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Voyager and others for a few years but this model 5220 tops them all with the best quality in terms of connectivity, audio quality and noise cancelling capabilities. I use it daily for business calls and conference calls. Long lasting battery with 7 hours of talk time and easy to use volume and call controls from both the smartphone or the headset itself. Great call announcement ability when contacts are already established within your phone. Absolutely a must have for iPhone 6 users as previous models have had quality & connectivity issues with the iPhone 6.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace another Bluetooth device which I heavily use for work. Big con for me is the sheer bulkiness of the back part, it just feels heavy and cumbersome, I can't use my prescription glasses with it. Battery life is about 5-6 hours which is average in my opinion, and the overall volume of the earpiece feels a bit low but it gets the job done. I've noticed noise cancellation is excellent, people tend to not notice my background noise which is a big plus for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ear piece ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome cell phone ear piece comfortable, charge last for days, very clear easy to use setup and cancels any background noise A+++++

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Try it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, like it very much. Fits great and battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome item!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a Bluetooth headset that I could use with my work phone and my personal phone due to the new hand's free law set to go in effect in Georgia on July 1, 2018. This works like a charm. I love that both phones connect easily. I love that there is far less background noise when using this compared to having the phone on my lap using speakerphone. In fact, I've driven 72 mph and people could not tell I was in the car. It's light and it is comfortable. I've worn it yesterday while driving approximately 200 miles in the car yesterday for work. A great purchase and a lifesaver because it keeps you from having to search for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Poly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset but I ended up returning it because it didn't fit good on my ears, it have great audio, but it was a little bit too bulky for me. You might like it, but it wasn't for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best OTE BT ever made!! 6-7yrs of useage!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only over the ear Bluetooth I've used for the past 6-7yrs. Nothing has changed and I'm actually glad about that cause it works great!!! Even on the freeway, with open windows, I can have a conversation and the peraon Im talking to doesnt even know it. They hear no wind noise. No bacground talk or voices. High pitch sounds do make it thru to the caller but, that's even rare! It has a pretty good range as well. I can be across the house and it's still rock solid! The only downside is the 6hr talk time. After about 1.5yrs, the battery doeant seem to hold as good of a charge, but then again, I use this daily and ALOT!!! Sometimes I even listen to music with it, and no one even knows. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bluetooth connection weak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without going into crazy detail, the headset is good…when it wants to be. I connect with my iPhone 14 Pro Max and when I’m stationery and the phone is on my desk, the connection is solid and my conversation is clear on both receiving ends. When I start moving around the Bluetooth connection disconnects and reconnects infrequently and is incredibly frustrating. I’m not sure why this happens but is a nuisance on important calls. I would recommend it overall but only because the cost is justified. If it was $20 or more over current price it would not be worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great...I love it tells you who is calling. The battery last all day. Very comfortable to wear. I sometimes forget I have it on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Not a single complaint.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great headset, no connection issues, great battery life for a full day of work, I can hear well and be heard well. One small issue to be aware of is that if you have it hooked up to a phone and a computer and you're on a video call and get a call or notification on your phone, the audio cuts away from the computer for a moment which is rough if you're the one talking. So I simply turn my phone Bluetooth off for computer video calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good ear piece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Plantronices. Simply because I am in construction and they live a hard life or get lost. I have tried others, but always come back to this. Good quality. I can carry on conversations driving down the road with the window open or around heavy equipment. My only complaint is it does not wrap fully around my ear. But that may have something to do with my large head. However if it was just a 1/2" longer it would fit perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    It's a great headset I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best headsets I've ever had to use. the sound is excellent. it holds a charge for 6 or 7 hours. it's flexible on my ear and it's not uncomfortable. it's a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good item for me. Good sound quality and the charge lasts several hours when listening to music while working. Only drawback is the earpiece covers that ripped on me ahead of schedule and was a pain to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and decent Battery life. Very comfortable on the ear, so much that you forget that you may forget it there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent headset works well with Teams & Zoom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have own these and the Edge in the pass. I have tried other brands but they don’t compete. Lately with this version I was working in a loud data center. My team kept asking if I was there and I would respond yes. The reason was the improved noise cancellation works so well that mmteam thought my call dropped. I made a good decision to buy these and would recommend them. They last for hours on a single charge.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Great background noise cancellation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, comfortable design. Works great for business. Amazing background noise cancellation that eliminates wind noise when driving convertible with top down.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Bluetooth capable does not come with a USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset and last up to 10 plus hour w/out charging. I work from home and and my system required the Voyager 5200-UC which comes with the USB to hook into my hard drive and a charging station. The UC is the exactly same headset and I love it. Its comfortable and great reception. I returned so I could purchase the UC version. I had to purchase on Amazon because Best Buy did not sale this version.

    I would recommend this to a friend