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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7675 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Voyager 5220 for its excellent sound quality, comfortable fit, and reliable battery life. Many appreciate its Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being somewhat loose, and others feel the volume could be louder, and the range is not as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 7,675 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head set.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love it. Would buy again. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earpiece

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this earpiece! The best plantronic earpiece I have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well good noise canceling effects would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    easy to pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That sound quality is amazing. Never miss a beat, I use it on jobsites and the noise canceling works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Battery life HORRIBLE!!!!!!!!!!!!!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the first pair, probably returning the second pair. Talk time is about 2 hours if lucky!!! If talk time was anywhere near 4 hours, even though it's listed as 7 hours I'd keep, but it goes to low battery after about 90 - 120 minutes. The salesman told me it's 7 hours max and that I shouldn't be upset with 2 hours. I didn't know if I was more upset with the salesman or 2-hours of talk time. Sound quality is excellent, if only it went longer!!! So disappointing!!! You SHOULDN'T HAVE TO CHARAGE AFTER EACH MEETING!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for taking the time to share your feedback on our Voyager 5200. We’re sorry to hear you’ve had battery issues with your unit. As you may know, this earpiece provides call and media audio. It is important to consider that taking calls through applications such as FaceTime and Whatsapp, these are considered as Media Audio by the headset and therefore the battery is expected to drain faster. However, it shouldn’t last an hour or two. For this, please ensure your earpiece is up to date by checking for updates through our Plantronics Hub Software available on our website. https://bit.ly/30jDXJM Plug your headset powered off via USB with its charging cable and go to the notifications section. You might also want to test it with a different phone to see if you get the same battery performance. Here are some tips to extend its battery life: https://bit.ly/35IMed5 If issues persists, please contact our Customer Care Team at: 800-985-9815 for further assistance. We thank you for your comments, they have been shared with our Product Development team, as we appreciate feedback based on customer use to create the best possible products. plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life not great. Sound quality is top notch. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earpiece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics makes awesome equipment! Sound is clear & easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bluetooth!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Would buy again. Very good at noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    All around great earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery and easy to charge. Great for outside or inside use. Very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Bluetooth Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working great so far. I was able to connect to my laptop and cell phone and it switches back and forth with no issues. Still getting used to the technical aspects but overall its good. For the price it really should come with a case. I was surprised it didn't come with anything at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    excellent hands free device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Plantronics BT headsets, this is by far the best yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade from the voyager legend. Sounds great in windy conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, play audio books, sound great. Noise cancelling, can't hear road noise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If only

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does mostly as losted. Does not connect to Alexa, chatted with support they said theyre developing the code to do it. Wish i wouldve known before i bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for always on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable Bluetooth that I have purchased in the past- go good I purchased more for my employees!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plantronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal Sound. Repeat user of Plantronics Bluetooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for both a desk phone with bluetooth and a mobile phone. Overall it works fairly well. It doesn't appear to have as strong a bluetooth signal as I'd like so I can't move very far from desk phone. Also somewhat difficult to control which is the primary phone when 2 phones paired. But it is a pretty good headset overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Price is higher than most other headsets but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am on my cell phone all day long. Perfect to use while on my computer and on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality. Clear, Good volume. I Like I Like I Like

    I would recommend this to a friend