Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 7684 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 7,684 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Clear sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has a lot going for it. The sound quality is great, and it stays charged for about 6 hours of continuous calling. I do phone sales, so I am constantly using it. The only downside is comfort, after a couple of hours I have to switch ears, which I guess is why it's made that way. I don't have large ears and I use the smallest bud that comes with it, so maybe a thinner model would work better. Until they make one, this works great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    I like it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, great sound quality, easily connects with your phone, long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    best headset yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many headsets for hands free use while walking, driving or multi-tasking. This is the lightest, most comfortable and best sounding one yet..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best performer...!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the beginning of Bluetooth devices, I have tried dozens of brands. I have always come back to this brand and model. Long use time on a charge, ease of operation and comfortable fit are only surpassed by the sound quality. The sound is not only up to my standards but also on the other end. I rarely need to repeat myself to callers as compared to other models. The price is reasonable as opposed to higher-priced models that have a lower quality. Definitely a thumbs up..!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Clearest headset if you make a lot of calls

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear call quality, strong build and great battery life. After a couple thousand calls this is the best headset. Great value and it’s just so clear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Better than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very skeptical on using an earpiece..I plow snow in Michigan and being in a truck for 24hrs at a time I needed something to be handsfree. I was very surprised how comfortable it was.. I was also impressed with how good I could hear the person calling me and have had no complaints with the other person hearing me... This was my first one so I dont have anything to compare it with but it was exactly was I was needing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Bluetooth

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound for calling and listening music good battery and very comfortable for the ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Voyager 5220

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product .It’s lightweight, easy to pair to your phone, lets you know how much talk time you have when you turn it on. You can even answer your phone with it , if your phone is not near. Great at canceling noise. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Easy to use - charges fast!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Plantronics Bluetooth Headset. Easy to set up and use. I love the fast charging and comfort. Fits my ears even with my glasses on. I like having both my phones connected and the announced callers. I use it on either ear and it feels fine. Being hard of hearing, I enjoy being able to raise the volume for my own comfort level and when I use it the people I'm speaking to say it sounds clear and like I'm sitting next to them talking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    excellant clarity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little pricey and a little big must charge daily if used a lot but will last the day and clarity is excellant comes with accessories

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great features and performance, not comfortable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old voyager edge still working great but not holding a charge for long so I purchased a new 5220. Performance and features all work great.Quality of sound, noise cancelling, voice activation, incoming and out going calls excellent. The only disappointment it is hard to quick fit to ear and especially if you wear glasses. Other than that it is great but I still end up wearing my old voyager edge most of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    best so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had numerous bluetooth earpieces bose2, sennheiser, jawbone and the bose had the best sound but discontinued. sennheiser also great sound but could never make it comfortable even purchasing different earpieces. The plantronics 5220 is nice. I avoided it in the past because i wear glasses and it looks ......well like a hearing aid. But, It is comfortable. The sound is good -not bose great- but good, volume is sufficient, noise reduction works well and it has a great battery life. If I lose this earpiece....I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a contractor so I wear a Bluetooth device all day. I used a cheaper Plantronics device for 2 years then it went out. Purchased another but had continuous problems with it. I tried another brand and it was trash. At this point I purchased the Voyager 5220. I haven't regretted it at all! Very comfortable, sometimes when I get home in the evenings I forget I have it on. Works flawlessly. Plays music through it and sounds good. The noise control is outstanding. Voice commands go through clearly. I highly recommend ponying up and buying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so comfortable to wear that I forget it is in my ear. The sound quality is excellent and the battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this headset for years and enjoy sound quality, noise cancelling when on conference calls, ability to mute the headset easily and comfort of device. I use it every day all day and it works great for about 2 years. To me it is great value for what I have demanded of the device and how long it works to provide for me before it dies. Great value, great performance, worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Bluetooth Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome bluetooth headset. Very comfortable to wear. Long battery life, and clarity is great even in noisy conditions. Get this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Bluetooth especially if you have to wear it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth especially if you have to wear it all day I am a visually impaired senior and need to wear the Bluetooth all day so I don’t have to look for my phone. This Bluetooth blacks out almost all outside sounds even when I’m walking through construction or heavy winds the person I talk to doesn’t hear any of it. It’s light comfortable and I usually don’t even know I have it on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE IT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased that I purchased this Bluetooth. It is my first Bluetooth headset and I did a lot of research and comparison - I decided to choose this one and I have no regrets! The sound is fantastic... That was one of my concerns as I drive a very noisy truck for work and with the Plantronics 5220 I can hear very clear without any problems. At first I found it awkward on my ear but after wearing it several times it fits very comfortably. Sometimes I forget that I even have it on. I highly recommend this Bluetooth to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    G

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent good for use. Battery good noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound and usability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third version I have owned. The first two died after a year but performed the best of any I have used in the 10 years I have used Bluetooth headphones. I have asked callers how I sound and all have said that I sound like I'm next door. Sound quality at my end is also excellent. I love the ability to use voice commands. Completely hands-free! Talk time is easily a 6 hour charge and charges up quickly. Suggest you buy the extended warrantee if you use it as much as I do... for work.

    I would recommend this to a friend