Customer Ratings & Reviews

Great for working from home. The sound is clear. The charge lasts for quite a while. It lets you answer with Alexa if you don’t have your phone next to you. It doesn’t seem to work with the charging case that I had and the flap covering the charging port broke, otherwise I’d give it five stars.

Pros - - Long Battery Life - Good Call Qaulity - Voice Answer - Controls on headset Cons: - Periodically the sound quality will drop - when battery is low it will disconnect and reconnect to the phone randomly and sometimes in the middle of a call. I use this for work and I am on the phone non stop and I have had no complaints from other callers.

I love this bluetooth headset. It holds a charge for a long time and has very good sound quality. There are 2 sizes of ear pieces included so you can choose which one works best for you. I've been using mine for a long time and it's still in great shape. My husband has one as well and his is more worn & loose because he uses it while working construction, but it is still working well for him after 2 years and he hasn't had to replace it - unlike any other one he tried in the past.

Having tried other bluetooth ear pieces, specifically for making and recieving phones, I have found these to be the ABSOLUTE BEST BY FAR. These have great talk time, are rechargeable, and allow you listen to music, audio books and recordings (like classes). I now own 2 of them. In the car or on the bicycle, they allow you to talk or listen without any background noise. They are very comfortable to wear...at times I forget I have it on!

The best there is out there. I hate the apple airpods I cant have ear buds stuck inside both of my ears all day long and they fall off from my ears. I have been using this 5220 for ears and the sound quality is amazing, its comfortable and just works. The noise cancelling is also great. I live and die by these. I own an IT company and these are the ear pieces I recommend to all my clients.

Great Bluetooth, it's very light easy to pair up with your smart phone it will tell you who's calling you and the sound it's super clear

I got this to make phone calls while at home from cell phone. I use in-ear Jabra elite 65 for music. I just don’t like talking on the phone with them. The batter life and sound quality of this is great. The fit is a little loose. I know they can’t be everyone to all ear sizes and shapes. It’s not horrible by any stretch, but just not a snug fit.

I've had countless BT headsets since the devices were first launched years ago. From the various Motorola to the famous Jawbone and a myriad of no name junk. But this by far is the vest one I have used. If you don't mind the boom, which I actually prefer, since it provides better voice pick up and reduces unwanted noise and wind interference due to Plantronics clever design. I even use this device while riding a bike! The different ear pieces provide comfortable and non invasive ear contact so the rich HD sound can fill your ear and not the device. The curved wrap around design lightly grips the ear with confidence, but does [pose a problem for those who wear glasses. The boom rotates up and swivels to allow for use in either ear and to tuck away while not in use. And unlike some [revious models that are very similar on design, the 5200 series has a universal micro ISB port for charging, along with the connectors for charging on the expensive optional charging case/cradle; great for on the desk for easy access or tucked inside the case to protect while traveling. Firware update provide the allure of potential new features, but as of yet nothing but integration with Plantronics Manager Pro software. Included mute/digital assistant button provide voice feedback really makes this feel; like a next gen BT headset despite the only slightly modernized design. Its sleek and curvy enough to wear without feeling like a total; tool.

The Plantronics Voyager 5220 has all the right features for easy, high quality hands-free communications. The over-the-ear fit is comfortable and secure. Sound clarity for both incoming and outgoing transmission is excellent. Battery life of 6+ hours will get you through most busy days. It is the best device I have used of the many during the past 20+ years.

I've had this device for several years now and it works fantastic. Noise cancellation works great and the features and options on this headset are very good. I highly recommend the carrying charging case for this unit since it will keep the headset in really good shape and keep the unit topped off on battery charge. I've had to work with Poly Support over the years on questions and they have always been top notch. They take care of their customers.

To be honest. This headset is pretty much as the latest one, there's soft changes that help. Charger is great, no room for unintentional damage cause is Usb Both sides, no more magnetic and pins... Sometimes I fell that voice command just fast and clear. Final thoughts: if you had old model at job, I wouldn't recommend to change otherwise great quality and life battery and clear sound... Nothing louder but good.

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

First off, don't buy this product under the assumption the price is "a lot of money" or any other belief which undermines the target price to performance ratio. This is a good product for the price and as a ride share driver the key functionality is the noise cancellation (limiter) feature where the microphone does not pickup background noise or wind noise. The voice quality on the receiving end is crystal clear and what you hear could use some improvement but it is good enough. The one star I marked off was for comfort. This unit can fit on many different ears and is packaged with 3 different swappable ear bud pieces that twist off. However the problem is the top portion will normally feel very uncomfortable over the top of your ear as it digs into you over time. It is secure so that is not an issue but I feel this product is not a one size fits all. While I can swap it to one ear or the other ever few hours as the pain takes hours to truly develop for me I feel that in 2017 we should be able to have something a bit more comfortable even at this price point. Due to the performance being more reliable than other brands I tried out though, I had to objectify utility over comfort as my job depends on it. Not once over a month have I missed a call or had any issues with syncing. Solid 4 out of 5 as it could definitely be improved upon but again, for the price you won't find much better out there.

I lost my voyager pro and replaced it with this one. The primary reason was the increased range. That feature is the best feature of the device. It is a little more comfortable and stays in my ear better than the Voyager Pro did. I haven't had difficult with people understanding me on the phone, but haven't used the headset much outside. The only complaint I have is accessing the voice controls. To activate the voice control, you push the mute button instead of the call answer button. This isn't a big deal, but it takes a few seconds to go through its process and activate Siri on the iPhone (approximately 3-4 seconds), when I'm trying to text using the tool, I find that this time lapse can be cumbersome because other texts will come in while I'm trying to activate and initiate mine. The other complaint regarding the voice controls is that is a different button to initiate the call than it is to end the call. I find that I'm always hitting the wrong button to end the call. At least, it mutes me when I press the voice control button so that if I say something before I successfully hang up, it can't be heard.

Its ok but not like Platronics use to be the sound quality is good and battery last long BUT the comfort on you ear not so much your ear will get tired after a while

I have used nearly a dozen different Bluetooth Headsets, and this is by far one of the best, and not surprisingly from Plantronics (an older model is my second favorite). I like using a device that you can answer the phone or decline the call by voice. I like the battery life. Despite its larger size, it is still comfortable. But MOST importantly, I can hear the person I called, and they can hear me. Excellent back ground noise cancellation. Crystal clear audio. You cannot go wrong with this headset.

For me this great little headset just works! It is lightweight, holds up to my sweat and great sound for back and forth communication. Could the battery life be better--- sure, but that is why i purchased 2

Really good this Bluetooth really soft good sound perfect

I needed to find a hands free device that was comfortable, not bulky, has good sound and could hear well while using it..... this item was just what I was hoping for! It is comfortable to wear, not bulky and pretty easy to figure out. It has good clarity on talking and hearing. I hope it continues to work as well as it has been since day one.

Excellent call quality, effective noise cancellation, comfortable fit, and long battery life, soft earcups.