Customer Ratings & Reviews

Works as advertised, and very rugged. Fits comfortably on either ear, and sound is exactly what you need for any conversation.

This is my favorite headset for phone calls. The clarity and noise cancelation is truly impressive. I did get the extra protection offered by best buy as after a year, I had issues with my last one. Otherwise, this is worth the money!

Pros - - Long Battery Life - Good Call Qaulity - Voice Answer - Controls on headset Cons: - Periodically the sound quality will drop - when battery is low it will disconnect and reconnect to the phone randomly and sometimes in the middle of a call. I use this for work and I am on the phone non stop and I have had no complaints from other callers.

It is a high-quality headset, making it great for making calls.

Great Bluetooth, it's very light easy to pair up with your smart phone it will tell you who's calling you and the sound it's super clear

I've had this device for several years now and it works fantastic. Noise cancellation works great and the features and options on this headset are very good. I highly recommend the carrying charging case for this unit since it will keep the headset in really good shape and keep the unit topped off on battery charge. I've had to work with Poly Support over the years on questions and they have always been top notch. They take care of their customers.

I got this to make phone calls while at home from cell phone. I use in-ear Jabra elite 65 for music. I just don’t like talking on the phone with them. The batter life and sound quality of this is great. The fit is a little loose. I know they can’t be everyone to all ear sizes and shapes. It’s not horrible by any stretch, but just not a snug fit.

I've had countless BT headsets since the devices were first launched years ago. From the various Motorola to the famous Jawbone and a myriad of no name junk. But this by far is the vest one I have used. If you don't mind the boom, which I actually prefer, since it provides better voice pick up and reduces unwanted noise and wind interference due to Plantronics clever design. I even use this device while riding a bike! The different ear pieces provide comfortable and non invasive ear contact so the rich HD sound can fill your ear and not the device. The curved wrap around design lightly grips the ear with confidence, but does [pose a problem for those who wear glasses. The boom rotates up and swivels to allow for use in either ear and to tuck away while not in use. And unlike some [revious models that are very similar on design, the 5200 series has a universal micro ISB port for charging, along with the connectors for charging on the expensive optional charging case/cradle; great for on the desk for easy access or tucked inside the case to protect while traveling. Firware update provide the allure of potential new features, but as of yet nothing but integration with Plantronics Manager Pro software. Included mute/digital assistant button provide voice feedback really makes this feel; like a next gen BT headset despite the only slightly modernized design. Its sleek and curvy enough to wear without feeling like a total; tool.

HEY I GOTTA TELL YA .THIS IS THE BEST DECISION I EVER MADE WAS TO JUMP FROM JABRA OVER TO PLANTRONICS. 1ST THAT'S HARD TO DECIDE WHICH 1. 2ND TO SWITCH TO ANOTHER BRAND. 3RD AFTER DOING HRS OF RESEARCH I HAD AN IDEA THAT I WAS PROBABLY GOING THAT WAY. SO I WALKED IN THE STORE AND IMMEDIATELY I HAD SALES HELP.* I DECIDED ON THE 5220 SERIES. BECAUSE IT HAD MORE GOING ON WITH IT . AND WAS NEWER. ONLY 4 MTHS OLD . OK FOR MY REAL REVIEW . I MADE THE RIGHT CHOICE IT'S PERFECT IN EVERY WAY. IT'S TALK TIME*****,COMFORT***** , SOUND CLARITY*****,AND CHARGES VERY QUICK******.ALL THE BUTTONS WORK. AND CAN EVEN TALK TEXT. I CAN TELL IT TO DIAL MY PHONE #'S***** . SOMETIMES I DON'T EVEN KNOW IT'S ON MY EAR. OH YA MY FRIENDS ARE GLAD BECAUSE I STOPPED SAYING MY BLUETOOTH NEEDS CHARGING. BECAUSE MY OTHER 1 GOT OLD. AND IT'S GOT A EXTRA CARRYING /CHARGER CASE (SOLD SEPARATELY WHICH I'LL PROB. PICK UP SOON. )

The Plantronics Voyager 5220 has all the right features for easy, high quality hands-free communications. The over-the-ear fit is comfortable and secure. Sound clarity for both incoming and outgoing transmission is excellent. Battery life of 6+ hours will get you through most busy days. It is the best device I have used of the many during the past 20+ years.

Works very wel, however, the ear wrap around does not fit tight. The ear piece itself has the tendency to fall out due to the ear piece not being able fit tight. However, the features are awesome and the price at the time of purchase was phenomenal

I have used nearly a dozen different Bluetooth Headsets, and this is by far one of the best, and not surprisingly from Plantronics (an older model is my second favorite). I like using a device that you can answer the phone or decline the call by voice. I like the battery life. Despite its larger size, it is still comfortable. But MOST importantly, I can hear the person I called, and they can hear me. Excellent back ground noise cancellation. Crystal clear audio. You cannot go wrong with this headset.

I have been using this earpiece for the last 4 to 5 years I have tried several other Types but this has been the best one I have only upgraded when they come out with a newer model it is very comfortable and you can where all day it is very clear and even in windy conditions and on my motorcycle I can still hear and they hear me I just got a new one in November but that was just to upgrade you can’t go wrong with this Earpiece

To be honest. This headset is pretty much as the latest one, there's soft changes that help. Charger is great, no room for unintentional damage cause is Usb Both sides, no more magnetic and pins... Sometimes I fell that voice command just fast and clear. Final thoughts: if you had old model at job, I wouldn't recommend to change otherwise great quality and life battery and clear sound... Nothing louder but good.

First off, don't buy this product under the assumption the price is "a lot of money" or any other belief which undermines the target price to performance ratio. This is a good product for the price and as a ride share driver the key functionality is the noise cancellation (limiter) feature where the microphone does not pickup background noise or wind noise. The voice quality on the receiving end is crystal clear and what you hear could use some improvement but it is good enough. The one star I marked off was for comfort. This unit can fit on many different ears and is packaged with 3 different swappable ear bud pieces that twist off. However the problem is the top portion will normally feel very uncomfortable over the top of your ear as it digs into you over time. It is secure so that is not an issue but I feel this product is not a one size fits all. While I can swap it to one ear or the other ever few hours as the pain takes hours to truly develop for me I feel that in 2017 we should be able to have something a bit more comfortable even at this price point. Due to the performance being more reliable than other brands I tried out though, I had to objectify utility over comfort as my job depends on it. Not once over a month have I missed a call or had any issues with syncing. Solid 4 out of 5 as it could definitely be improved upon but again, for the price you won't find much better out there.

I had the 3200 and it was great but it gave way, A young man at the Apple valley Best buy, told me the Jbl was a good replacement..it was NOT good, hurt my ear..could not turn it up so I could hear the caller, was 2 days past returning it..so had to order the New Plantronics 5220..the sound quality is great it ease of use is wonderful..this is so much better than the jbl..so am out $100.00 The only issue with the 5220 is it does not like to stay in your ear very well....That kind of stinks..But I still lime it so much better than the JBL

I have been using my old voyager from plant tonics, which I pieced together with duct tape because I love the voyager pro so much. I did buy another one but the software was horrible. The customer service was horrible and I just had it. I just threw it away. it was not good. I broke down and bought this one and it’s just like my old one before. I love it! Everybody can hear me clear I can hear everybody clear and the battery life is six hours. Battery life. might go a little quicker than that but just for the clarity, the comfortableness and all those battery make up quicker I still have never ran out in my car.

I lost my voyager pro and replaced it with this one. The primary reason was the increased range. That feature is the best feature of the device. It is a little more comfortable and stays in my ear better than the Voyager Pro did. I haven't had difficult with people understanding me on the phone, but haven't used the headset much outside. The only complaint I have is accessing the voice controls. To activate the voice control, you push the mute button instead of the call answer button. This isn't a big deal, but it takes a few seconds to go through its process and activate Siri on the iPhone (approximately 3-4 seconds), when I'm trying to text using the tool, I find that this time lapse can be cumbersome because other texts will come in while I'm trying to activate and initiate mine. The other complaint regarding the voice controls is that is a different button to initiate the call than it is to end the call. I find that I'm always hitting the wrong button to end the call. At least, it mutes me when I press the voice control button so that if I say something before I successfully hang up, it can't be heard.

The Plantronics 5220 Bluetooth Headset has the clearest sound in a bluetooth headset. It is extremely easy to use and set up. It is the most comfortable bluetooth that I have ever owned. At times, you don't even realize that you're wearing it. You can easily adjust it to use in either ear. Also, the Best Buy staff was the best, no pun intended, to work with in helping me select the right headset for my needs.

I needed to find a hands free device that was comfortable, not bulky, has good sound and could hear well while using it..... this item was just what I was hoping for! It is comfortable to wear, not bulky and pretty easy to figure out. It has good clarity on talking and hearing. I hope it continues to work as well as it has been since day one.