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Customer reviews

Rating 4.4 out of 5 stars with 7684 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 7,684 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Voyager Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using my old voyager from plant tonics, which I pieced together with duct tape because I love the voyager pro so much. I did buy another one but the software was horrible. The customer service was horrible and I just had it. I just threw it away. it was not good. I broke down and bought this one and it’s just like my old one before. I love it! Everybody can hear me clear I can hear everybody clear and the battery life is six hours. Battery life. might go a little quicker than that but just for the clarity, the comfortableness and all those battery make up quicker I still have never ran out in my car.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Bluetooth headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Bluetooth headset. Pairs seamlessly to both my Samsung S21 & my iPhone XR. Good battery life and superior noise cancelling and good sound quality. A must for busy individuals. Can also be paired to Poly VVX desk phones with BT600 adapter. I have owned this headset since it's release and will have one as long as they are available.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Bluetooth for my boyfriend who's a truck driver and I was tired of him using his headphones to talk on the phone because you can hear all the noise in the background when he's driving. But this Bluetooth is so amazing!!! I can't hear anything in the background and I can hear him clearly He says it's easy to use and very comfortable. It's worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great first headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has resisted all my efforts to use some sort of hands-free phone device. But the new hands-free phoning law in our state jump started his interest. This headset is lightweight and the feature that announces the call and lets you "accept" or "ignore" is perfect to screen out calls from unknown numbers. The earpiece sits close to but not in the ear canal so it's comfortable. A great first step for him.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic noise cancelling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchase several times for multiple people in our company. Has the best background noise cancelling of any earpiece I have tried. Negative is not using a USB C port to charge. The micro USB port generally fails after several months. Also, if used every day it seems to give out after about 12-18 months. Not the battery. Usually the neck will become loose or the microphone becomes spotty.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several of this style of ear piece from plantronics ..... I’m pretty rough on em .. I have lost a couple of em . I work in high noise environment and also have some hearing loss this is the only one i have found that goes loud enough and is very comfortable... they have a few different models that look like this one they all work great and are very comfortable i will definitely buy this one again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Wonderful Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. Great sound. Comfortable feel. No background noise. Easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great bluetooth device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear audio and long battery life. Very comfortable to wear. People say they can hear me very well. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Vger 5220 Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Very clear even in wind. light weight and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! It has such a good battery life and is wonderful about cutting the background nose out where it cannot be heard by the person you are talking to. I actually walked by a running big truck, and they are loud, and the other person could not hear it. It was almost so loud I couldn't hear the other person talking and they never heard it. Thats awesome in my book!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great handsfree headset with noise cancellation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older version of the Plantronics Voyager with the Voyager 5220, and it has been great for calls and has great battery life. It easily pairs with iPhone 12 Pro Max and is easy to use when using the Siri Assistant. If you are looking for a long-lasting battery with a noise-canceling boom microphone, then I would highly consider this product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Very solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exceptionally clear sound typical for Plantronics, comfortable to wear,stylish design u can use outdoors even on the light rain but not for a long time in harsh environments and doesn't read your text messages otherwise I would give5 star rating but definitely the best on the market I tried many different earpieces but I always end up with Plantronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed reviews for this item, I am a trucker and I’m in a heavy noise area all day. Bought this on a whim and at first it was awesome, then about 2 weeks in the battery life went terrible for some reason. Had to alternate between headsets daily. But it is lightweight which I loved and noise cancelation was great considering the size of this. I would recommend it. But blue parrot will always be the goat I guess in trucking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No jbl yes plantronics 5220

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 3200 and it was great but it gave way, A young man at the Apple valley Best buy, told me the Jbl was a good replacement..it was NOT good, hurt my ear..could not turn it up so I could hear the caller, was 2 days past returning it..so had to order the New Plantronics 5220..the sound quality is great it ease of use is wonderful..this is so much better than the jbl..so am out $100.00 The only issue with the 5220 is it does not like to stay in your ear very well....That kind of stinks..But I still lime it so much better than the JBL

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great noise cancellation

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a better headset. Regularly use it both for my phone and my laptop. Connecting to both went smoothly. Did not fit my ear well, but was able to find replacement earpieces that fit my ear better. The noise cancellation works much very well. Hosting a meeting outside, jet-skis flying by, and nobody in the meeting was able to hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Draw Backs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still own the previous model: 5200. There are differences.: 1. you cannot use the mobile charging base interchangeably. @2. you can no longer press the answer button and verify the status of the phone operating status, namely: The current battery remaining life and whether or not your connected to the phone. Talked to tech support about this disappointment. They said that they have no plans to restore this feature unless there is sufficient complaint about it. I don't understand it... Can be done through a programming "UPDATE" process. However, that said, it does inform you when turning off and on the heard set.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great choice for the home office!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband, who works from home, and who is on the phone quite a bit. He absolutely loves it! He uses it with a Samsung phone, and it works perfectly. He wears it all the time, and it doesn't bother him even when wearing his glasses. He says the noise cancelling works very well, and no one has been able to tell he was using a bluetooth headset. I think this is a winner!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Working People's Buddy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, easy to use, and an awesome item gor someone with a busy lifestyle and maybe a business person who needs their hands free to work yet still needs to answer phone calls. Real clean and clear sound. Overall amazing product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Longtime Plantronics User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a user of Plantronics brand Bluetooth products for about 10 years, and I've never been disappointed. This earpiece has excellent audio quality, great battery life, and pairs easily. The only glitch is that I have to say "answer" several times before the call actually gets answered. I had this same minor issue with the Voyager Pro and Voyager Legend, but I now just hit the button, or pick up the earpiece to answer calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable over the ear, good battery life and great clarity

    I would recommend this to a friend