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Customer reviews

Rating 4.4 out of 5 stars with 7684 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 7,684 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good little headset for what it is

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used, returned, used rinse repeat this Bluetooth headset for some years now (it's that old of a model). In summation it is a very nice headset, but the reason for returning was because the battery doesn't hold a charge long as it used to. Which to be fair batteries do degrade with time, otherwise I love everything about these headsets. The later models had Alexa, which I didn't use, so I can't review that feature. Call quality was clear and loud, same goes for music. No dropped signal, skipping, anything. It will remain on standby until you turn it off, to save battery life. Easy to use. One star was knocked off, because over the years this one model became less, as in the quality seem to have become 'cheaper' in feel, if that makes any sense. Same body, different materials. Otherwise, it did what I needed it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest from the Plantronics Voyager line. Excellent voice quality and noise cancellation. The biggist problem I had with prior models was the proprietary charging connection and that's solved - there is a standard micro-usb as well as the Plantronics magnetic. You can also get an add on charging case that not only charges, it has a battery inside, so you can recharge a dead headset while on the move. Overall the best bluetooth headset I've owned so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great reception with little background noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our state just passed a hands-free law and I was quick to grab a Plantronics Voyager. I had heard great things from the staff at Best Buy and was pleasantly surprised to find that everything was true! There is no back-ground noise on this headset. I love that it stays charged for long periods of time and how comfortable it fits on my ear. I can't say enough great things about this product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great clarity on both ends of the conversation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one great headset. The clarity of the folks I talk to is fantastic and the volume of the calls makes it easy to concentrate on the other party. No one has ever mentioned background noise on my end, either (except for a large barking dog!). Control buttons are placed far enough apart and in locations where you can't inadvertently cut a call off, etc. Battery life is great. And get the combination carrying case/charging stand to go with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Quality ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great both in ear and to receiver. Good battery life. Because it is an over the ear device glasses/sun glasses can feel a little awkward. It will occasionally disconnect from bluetooth which is a nuisance but I haven't been able to determine if it's my phone or the earpiece. Leaning toward earpiece because it seems to do it less when fully charged

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great buy for sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bluetooth if you catch it on sale. The charging case is a great accessory but you will have to purchase separately though. Great quality and sound. It takes some getting used to for people with small ears. It slides off if you sweat so you will have to keep the area behind your ear dry in order for it to stay put.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great clarity, disconnects frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Auditory on this item is great - very clear! Would love it, but two things bother me. 1 - it doesn't fit my ear well and pulls out frequently. Tried other ear pieces...nada. 2 - the Bluetooth frequently disconnects when the phone is within 3 feet of the earpiece and clear line of sight, i.e. in the cup holder of the car while earpiece is in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headset for conference calls when I work from home and so far I have been very happy with it. No complaints about sound quality from people that I am on the phone with. I have worn it for several hours at a time and forget that I have it on. It's actually even better than i was expecting. Love the fact that it reminds me when I am on mute and the battery life has been great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Plantronics Voyager series of headsets for years. Although the battery life dwindles a bit over time, the overall quality of these headsets is great. The best feature is the ability to screen out background noise. They are also fairly comfortable for all-day wear for conference calls and video calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset for using with Teams

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my office went to all remote I needed a headset that I could use with my telecom program and Teams for meetings and calls. The 5220 pairs easily and the microphone has been great at not picking up backgound noise when Its in use. Also, for a small headset I get about 7-8 hours of average with it so it lasts most of the work day which is exactly what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use while driving a truck. I haven't had the chance to use it in that way yet due to the pandemic. I am however impressed with how light & comfortable it is & how clear phone calls are. I have had over the ear headsets in the past that were comfortable foe an hour or two and then irritated my ear so badly that I had to take them off. This one doesn't.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best blue tooth in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it’s not the best looking blue tooth it is the most durable one. I am a Active truck driver. I move oversize loads and secure loads in the heat,in the rain and in the cold. This Bluetooth is very rugged and up for the challenges that Texas’s weather brings. the noise cancellation works extremely well In noisy background the battery life also works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best little Bluetooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but great volume. Is one Of the few small Bluetooth headsets that I can actually hear the person on the other end of the call. Noise canceling is very good. Battery last about 6-6.5 hours while actually being on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Plantronics: The best just got better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Voyager Pro HD, The Voyager Legend and now the Voyager 5220 and each model just keeps getting BETTER! The battery life, fit and style are about the same as the Legend. BUT the real improvements are; 1. Wind/noise cancelling 2. Digital speech sound quality/clarity is superior 3. Overall quality of sound and performance is superior. I also bought the charging case for the 5200 Series and it is great for heavy users on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a new bluetooth is hard to find these days, but this one is close to what I'm looking for. Clear voice, noise cancellation and long battery life makes this appealing to me. The cons is that its bulkier than I am used to. I'm also used to having the device in my ear and not resting on it. The back of it is bulky, but dealable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great audio quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio and range are great, On the older version of the legend it charged by a magnetic jack, very simple to connect. The updated version now has a plug in jack that Can be very difficult to open. The earpiece is still comfortable and fits well. I have tried several different headsets, this is still my top pick.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great with cancelling out background noise, its loud, durable, and very comfortable. You can change out the ear cushions to fit your ears properly. The only thing that I have noticed is the battery life last about 6 hrs talk time which is 1 hr less than the previous version. Overall it's worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, would recommend to anyone Long range Comfortable All day wearing Long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great For RV/Truck Drivers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great noise reduction, 6-8 hrs of continuous use, great standby I use occasionally and get a week before I need to charge it up, I talk less than 30 minutes a day, callers say they can’t hear any background noise and I drive a 18 wheeler, purchased 06/13/2021 and still preforms like new

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Plantronics Bluetooth earpiece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Bluetooth earpiece to replace the one I had before, because I lost my first one. I had my first one for years and it still worked perfectly, nice clear sound and the battery lasted a long time. Great product that works well for me

    I would recommend this to a friend