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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7675 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 7,675 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is crystal clear on both ends, last 8+ hours. Best headset I have used so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works as described. I used this on my PC along with a Bluetooth adapter and worked with no issues. The device reports the status of the battery every time you power up the device, this is something I liked. Charging is done using a micro USB and I have had no issues with charging. This isn't that comfortable, after some time I don't like wearing this, I did try and change the pads, but still it becomes a bother after wearing for some time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plantronics Voyager 5220 Bluetooth Head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Plantronics 5200 Bluetooth head set is an upgrade from the old Voyager version, it connects quick and easily to my android cell phone, great noise reduction, 7 hour talk time, answer phone by voice control and most importantly, it stays connected to my cell phone. Definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works great my only issue is it comes with a micro usb charging cord and the magnetic one from my voyager is not the same. You can purchase a charging base for it but it is an add on one should know about. Overall the unit is as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has good call quality but I cannot say that it is better than the Voyager Legend. However, the battery life is worse. The battery loses about an hour's charge overnight when it is turned off.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      It is not normal for the battery to drain so quickly while the headset is off or idle.

      In order for us to assist you with this issue, please contact us at www.plantronics.com/support Plantronics

  • Rated 4 out of 5 stars

    Exclusive choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a better way of life in the office. Every time when I talked to my clients I feel bad for voice disturbance. But after purchasing this Bluetooth headset my professional life become more easy. I like this device performance specially voice clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Bluetooth headset with clear sound

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 3 out of 5 stars

    OK Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was ok. Did not have the range that was identified, I could literally lose a call if I went from my office to the kitchen for a drink (20 feet). Not recommended.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello, we are sorry to hear about your experience with the Voyager 5220 headset, please note the Voyager 5220 has a range of up to 98 feet, this is when connected to a Class I Bluetooth device and with optimum conditions (line of sight, no interference from electronic devices). Lets try the following: 1) Completely unpair from your phone. 2) Power off and on both devices. 3) Press and hold the call button until the LED flashes red/blue on your headset. 4) Reconnect. We also recommend to download the Plantronics Hub on your computer, from our official website, connect the headset using a USB cable, click on Notifications > Search for updates, and test. If the issue continues on different places and devices, there might be an actual fault with the headset, in which case a replacement will be necessary. The Voyager 5220 comes with a 1 year Limited Warranty, if you continue to experience difficulties, please don't hesitate to contact Plantronics Customer Care at 855-765-7878. plantronics

  • Rated 4 out of 5 stars

    Trucker Dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in a less then ideal environment with lots of wind or loud noises this is the headset for you. I'm a truck driver and this is the 3rd one I've purchased. They generally die within 2 years with heavy usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bluetooth!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason it didn’t get 5 stars was the charging covwr. Its hard to get off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Ear piece

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good ear piece.. wish it had Text to Speech set up..but I really do like them.. 2nd one I brought...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Voyager 5220 Bluetooth Headset-Best model yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest and best model in this product line! P.S. The cable connects to the narrow part of the base. I tore the plastic cover off the base, to make my life easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Home Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to connect to bluetooth for my Note 9. Purchase the item a few weeks ago, but the reception has been great. Has been a benefit for my work. Love the service from Best Buy, bought the item and received it the next day! Better service than I have ever received from Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    This is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy far the best Bluetooth on the market yesssssss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second one in past 3 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to wait for this item over a week however it was worth the wait, I have had one previously and just love it, the unit is reliable and works very well, It has a great range and a robust feature list. I highly recommend this Bluetooth headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so easy to set up. Stays in the ear. Can walk over 100 feet away from phone and still be connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and the manager at Best Buy bee caves was great and helping me purchase this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just needs better ear cushions so as to stay in the ear.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Volume not high enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to hear on this device even at the highest volume setting. Maybe ok for others but I am already thinking of selling cheap to someone else.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t stay connected to IPhone. Constantly losing connection or going in and oit

    No, I would not recommend this to a friend