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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7687 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 7,687 reviews
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Super comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable. Did poor job at talk to text which was one of the primary reasons I purchased it. Was ok with phone calls.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the product performs. The power switch is a little flakey. It doesn't always turn the product ON when I switch it ON. Sometimes I have to turn it Off and ON a few times before it works.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    NOT as good as Plantronics should be

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 3rd 5200 series. Sound quality is a 4. Functionality is a 5. But longevity is a 2 at best. If you work outside, sweat or are exposed to weather often, you will not get a year of use out of these. BB used to offer 2 year replacement for $30 but has discontinued this. Hopefully there are other options.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first earpiece that performs better than its reviews! Easy to use, quick to recharge and excellent voice clarity even in a loud service vehicle! This is the one to buy if your on the fence. I've had several but none compare to the quality of the Plantronics 5200!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Ear piece

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good ear piece.. wish it had Text to Speech set up..but I really do like them.. 2nd one I brought...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Bluetooth Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics is the way to go for all your bluetooth devices. I have used many different types and the plantronics are by far the best. The 5220 is a great asset as I am a truck driver and have to be hands free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with office phone. I wanted to see if also works well with cell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my last headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. Way better than the Motorola Boom 3. The fit is great even with my glasses on. The only thing I don't like is the battery time but since I use it constantly I really can't complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Disappointed that they didn’t come with a case but the headset is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the next version of the voyager legend series the buttons are now located on the top of the unit. same great headset as the voyager legend only problem is it does not have the same software the legend 5220 does not have a find your headset or headset back tracker program

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plantronics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't seem to function 100% like it should. It cuts in and out at times causing problems with my conversations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one and thought it was time for a new one. I still like how it sits in the ear, the easy access to the control buttons and speaking. Just don't get around a microwave running while using this as you get interference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plantronics

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics makes great head sets! I have 5 of them for me and my family and we all love them. The ease to boy on line and pick up at the store is great, saves time! and the 0% financing is wonderful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset - quick setup & long lasting charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took less than 2 minutes to sync with my phone! Nice feature - the headset tells you who is calling from your contacts and you can verbally answer or decline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so easy to set up. Stays in the ear. Can walk over 100 feet away from phone and still be connect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and worked fine, but doesn't work well with reading glasses and had to return it. The size of the piece over the ear is just too thick.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we will forward your feedback to our team for future consideration. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you have any questions regarding our products. Plantronics

  • Rated 4 out of 5 stars

    Nice Earpiece!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for calls. Not the best for music, but perfect if you're always on the move and need your hands free! Battery doesn't last as long as the previous model but charges fast and has better range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an earlier version of this product and liked it a lot. One of the best features is that it can make a loud noise to help you find it if you put it down and don't remember where. It also has an app that will let you update the firmware if it needs it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for me son and he is extremely happy with this product and comments regularly how clearly he can hear people and feels as though they can hear him. I would highly recommend this product to people needed a handsfree option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the headset. I recommend that you purchase the maint program. I have had 3 of these and the usb port for charging gos bad in about 1 yrs time.

    I would recommend this to a friend