Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- |
- SKU:
- 6563035
Customer reviews
Rating 4.4 out of 5 stars with 7687 reviews
(7,687 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.3
Rating 4.3 out of 5 stars
- Connectivity4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Interference, cuts out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No matter where I use it in my house with my laptops/BT600s or phone it will cut out even being next to the electronics. Even with eliminating all other possible items that could interfere. I’ve done hours of troubleshooting with the company and my company’s IT dept. They said there should be nothing interfering but it appears something is. I’ve tried multiple headsets like this model/brand prior to this purchase. I am disappointed.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second plantronics product after the other one decided to go for a swim with me. I upgraded this time and I am very happy with my purchase. Not cheap but you get what you pay for.
I would recommend this to a friendRated 5 out of 5 stars
Excellent product for truckers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the product for my husband and it is wonderful. When we talk, I don’t hear background noise or interference. The product also fulfills dot guidelines for hands-free devices. My husband had no problem setting it up or learning to use it.
I would recommend this to a friend- Cons mentioned:Range
Rated 3 out of 5 stars
My second choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded recently was not as impressed once I put it to use.. several complaints from my callers on charity. Can't seam to find the range it advertised
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following URL to view our replacement steps: http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All
Note that while this headset features a stronger Bluetooth transmitter that extends the range up to 98 feet it is required for the device that the headset is connected to also features a class 1 Bluetooth transmitter. Most mobile phones have a class 2 Bluetooth transmitter which is good for up to 33 feet, but we recommend that you contact your phone manufacturer for confirmation.
Rated 5 out of 5 stars
Nice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product just needs better ear cushions so as to stay in the ear.
I would recommend this to a friendRated 5 out of 5 stars
Husband loves this gift
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband's birthday, he had never thought he would like or use something like this, but now he uses it all the time, loves it and the clerk was very helpful in finding the perfect item for me
I would recommend this to a friendRated 5 out of 5 stars
A Better Bluetooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been our pleasure to have used the Plantronics Bluetooth Headset for the past several years. I will continue to use it for it feels and works better with our iPhone’s than the AirPods.
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it as a gift and the recipient has nothing but great things to say about the use. Although, he did mention fully charged is only 8 hours and I have two older models that last 10 plus hours fully charge.
I would recommend this to a friendRated 5 out of 5 stars
It’s fine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit to replace an older model Plantronics headset that was wearing out, it works fine, my only complaint is it doesn’t seem as comfortable in my ear as the old one.
I would recommend this to a friendRated 5 out of 5 stars
Awesome ear piece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great product, and even better price! Thank you so much Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found it online and purchasd it for delivery to the store. The whole scenario played out smoothly. My wife likes it and you know, " If momma ain't happy, then nobody's happy." She is so I am also. I would purchase it again if the need ever arose.
I would recommend this to a friendRated 5 out of 5 stars
Pretty good bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned all the plantronic headsets before this one and I can say they are good but they do have their faults! That's why it is recommended that u buy Best Buy's protection plan for only $15 so that way if it ever gets damaged they replace it for free!
I would recommend this to a friendRated 5 out of 5 stars
Best earpiece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this so much, I bought 2 more for my drivers . Easy to connect and switch over for another call. It’s voice activated to answer calls if your phone isn’t within reach if you don’t want to miss a call
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth is good I like the noise cancellation feature . What I don't like is that the Bluetooth keeps falling off the ear.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, please be sure to try wearing your headset on either ear and also trying all of the included ear gel sizes in order to find the most secure fit and comfortable fit. We will forward your feedback to our team for future consideration, please don't hesitate to contact our customer care group at https://www.plantronics.com/us/en/support/contact if you require assistance!
Rated 4 out of 5 stars
Great device, but kind of fragile.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased this item several times because I like the performance. However, it is fragile and breaks often so I always purchase the protection.
I would recommend this to a friendRated 5 out of 5 stars
Sister in law loves it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a family member who is on the road a lot and she loves it. The hands free answer and disconnect is great. Clarity is fantastic on both ends of the call. You will not be disappointed if you get this one.
I would recommend this to a friendRated 4 out of 5 stars
New ear piece
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great compared to other types ive used previously.
I would recommend this to a friendRated 5 out of 5 stars
serviceable bluetooth headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plantronics makes a good Bluetooth Headset. The functions are easy to use and I appreciate learning the amount of talk time available when the unit is powered on.
I would recommend this to a friend- Cons mentioned:Fit
Rated 3 out of 5 stars
Nii ok t for small ears
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have very small ears. This was too big and would not fit properly. Had to return it.
No, I would not recommend this to a friend Rated 3 out of 5 stars
One of the best but could be better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my time of using this device, I found it to be uncomfortable. It comes with various size earpieces but all of them seemed to be the incorrect size, thus allowing the device to move or not stay where it should. The one size that seemed to "fit" would become uncomfortable after hours of wearing the device. This was something I wanted to wear at work all day and I found myself taking it off to let my ear rest. the battery life was ok unless you played music in which case it would drain down pretty fast.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .We are sorry to hear you were not able to find a comfortable and secure fit even after trying all of the included ear tip sizes. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all. We thank you for bringing this to our attention, we will forward this to our team as a consideration in the future when developing new products. If you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. Our Customer Care Team is available at: https://www.plantronics.com/us/en/support/contact if you have any questions!












