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Customer Ratings & Reviews

Your price for this item is $79.99
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Customer reviews

Rating 4.4 out of 5 stars with 7675 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 7,675 reviews
  • Rated 5 out of 5 stars

    Perfectly earpiece

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase!! couldn't do without it,!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it as a gift and the recipient has nothing but great things to say about the use. Although, he did mention fully charged is only 8 hours and I have two older models that last 10 plus hours fully charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earpiece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this so much, I bought 2 more for my drivers . Easy to connect and switch over for another call. It’s voice activated to answer calls if your phone isn’t within reach if you don’t want to miss a call

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hello

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my elderly father. Easy to use. I have had to replace it after a year or so of use. I recommend the replace plan on this item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    shopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bulky for my ear with glasses. sound great. great features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Interference, cuts out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter where I use it in my house with my laptops/BT600s or phone it will cut out even being next to the electronics. Even with eliminating all other possible items that could interfere. I’ve done hours of troubleshooting with the company and my company’s IT dept. They said there should be nothing interfering but it appears something is. I’ve tried multiple headsets like this model/brand prior to this purchase. I am disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Improved

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace my old one that I had used for about 5 years. Flipped off my ear putting hood on and off in a snow storm.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's ok, older model answered better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds is great, it's clear, my only issue, it doesn't hear you when you tell it to answer the call.. other then that completely satisfied..

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5200, we are sorry to hear you experienced trouble with your unit.

      You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone.

      If this does not fix your issue, we suggest pairing the headset to another cell phone as a test. If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset.

      Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Had problems on first day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan on returning this headset fits great looks great but very problematic . From the minute I turned it on it wouldn't sync properly to my Android S7 i had to call plantronics and they explained it wasn't updated ??? , people don't hear me even at its highest volume and I am now hearing a tapping noise from speaker when someone talks I mean for a new headset this is too many problems. I just bought it black Friday. Shoulda went back to my old LG .

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello, we are sorry to hear about your experience with our Voyager 5220. In this situation, to fix the issue you are experiencing with the headset, you may need to reset the Bluetooth. To reset the connection, please follow these steps, 1. Delete the headset from your cell phone's list of paired devices. 2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. 3. Re-pair the headset with your phone. If you have any further questions, please feel free to contact our Customer Care team at http://www.plantronics.com/us/support/contact/ Plantronics

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and use it for both my work cell and personal cell. It makes my life so much easier and has a long range. No more sore neck or people saying they can't hear me.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Nii ok t for small ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have very small ears. This was too big and would not fit properly. Had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for truckers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the product for my husband and it is wonderful. When we talk, I don’t hear background noise or interference. The product also fulfills dot guidelines for hands-free devices. My husband had no problem setting it up or learning to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sister in law loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a family member who is on the road a lot and she loves it. The hands free answer and disconnect is great. Clarity is fantastic on both ends of the call. You will not be disappointed if you get this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm gonna have to take it back because the talk time isn't still saying 7 hours like when I first bought it a month ago. But besides that it's a solid unit. I'm pleased with the performance and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product Is very awsome the most clear voice when you are in a call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for the not-too-techy folks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works as described. Purchased for relative who is having muscle issues and cannot hold her phone long - she loves it and says it is a blessing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband to replace the same device that has been a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it online and purchasd it for delivery to the store. The whole scenario played out smoothly. My wife likes it and you know, " If momma ain't happy, then nobody's happy." She is so I am also. I would purchase it again if the need ever arose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    0wner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was good it took a while thou to get help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Socrates

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a competitor's model and realized very soon that time and money was wasted on competitor's model. Should have purchased this device first.

    I would recommend this to a friend