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Customer reviews

Rating 4.4 out of 5 stars with 7684 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 7,684 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Best Bluetooth Headset I've Used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is easy to use, great quality. Fast charging and long battery life. Buttons are easy to manipulate while wearing. Good reception. I've been using it with Android phones. Not sure how well connectivity is with other devices, but works for my phones and Chromebook well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit of getting used to with size on ear, but once it's on, it's comfortable for long periods of time and has a great feature set. Mute button very handy. Callers never ask if I'm on a headset or in a loud room, use often for taking conference calls in coffee shops. Battery life could be a bit better given the size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome bluetooth headset. I tried many other headsets, and this is the only one I've found that my Mom can understand me over it. I wasn't sure if it was worth the extra money over the Voyager Legend, but they have made a few improvements. They added a micro-USB charging port so you don't have to use the proprietary dongle. The menu system that talks to you has a different voice that I like better. The volume controls are moved to the top and they made them two separate buttons instead of an up and down slider. I'm much less likely to accidentally switch this one off by mistake when reaching for the volume control. Sound quality is good. I sometimes use it to listen to music or youtube videos when I'm without regular headphones. There's an option to have the mute button only beep instead of saying "Mute On" and "Mute Off". If it hears you try to talk when mute is on, it reminds you with a voice prompt.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Bluetooth earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, good battery life, use it daily and the only issue for me is that the earpiece is thick & bulky and so it doesn't stay on well. Also, it doesn't always respond to my voice commands such as "answer". Overall it is working well but next time I will go with a thinner body so it will stay on better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good selection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a clear sound and has a good range. It's a little different than other Bluetooth earpiece devices that I have purchased. Due to where the end call button is. But it's a good one to get if you want one with good sound. Also if you want to get one that is comfortable to use. Because some don't fit comfortably in a person's ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great design and excellent sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using plantronics headsets for years so i already knew this would be a good device but it actually surpassed my expectations. Great sound quality paired with excellent noise canceling make this device truly useful, the design is both comfortable and good looking but a little bit bulky, overall a great device that would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Voyager 5220 Bluetooth Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product. The Plantronics 5220 is very easy to set up and pair with your phone or electronic device. The sound is excellent. You can be working on driving equipment and conduct a normal conversation. The device is well built and is comfortable to wear for long periods of time. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Awesome Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. I'm a courier for a hot shot company and I have to be able to hear my phone and with this Bluetooth it rings in my ear plus lets me know who is calling. Its hands free answering also. Light weight comes with different ear buds. Download the app for it on your phone and it'll let you know when updates are available for the firmware. I'm very pleased with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Try it, you won’t regret it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best blue tooth head set of your constantly on the move. I use it during work as a service tech, don’t have to worry about it falling off my ear. Very comfortable, forget I have it on sometimes. Voice sounds clear on the other end, with no loud machinery noise coming through.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several Bluetooth headsets for my job, and this is my favorite one. I often forget I am wearing it, and end up leaving my office with it in. I love the controls on this, especially that I can say “answer” to answer phone calls, and I only have to charge it about once a week. I’ve been using this daily for over a year and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for multi-point connection - 2 devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using two phones for work (Fire Dept.), this unit allows clear communication without background noise (including sirens) drowning out voice communication. Simple and effective. I work 48 hours at a time and usually only need to charge it up for a few hours overnight. Lasts all day both days.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headset I have owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd 5220 Wireless Noise Cancelling Bluetooth Headset that I have owned. The first 2 were damaged in my pants pocket - because I have to call on certain areas of factories where electronics are not allowed to be on or visible. So - a couple of times - during my work - I have forgotten about them being in my pocket and accidentally broke them. I have found these headsets to be the easiest to use - the best in cancelling background noise - so that I can be clearly heard - and it has an excellent range of connection. I highly recommend these for anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't planning on spending this much on a headset, but when I realized I still had a site card from an earlier return, I went all in. I love this thing. Great noise cancellation, nice hand free features, and it lasts me all day. I love the fact that if I have this on my desk or in the charging cradle and my phone rings, all I have to do is put it on my ear and it answers the call for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Best clarity and noise rejection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality sound with excellent noise and wind rejection. Top quality hands free features and long battery life. Most modern Bluetooth tech allows greater range and stronger connection. My only concern is that I rarely get more than a year of use before failure with Plantronics headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset for the road warrior!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plantronics in my opinion are the best headsets. I have owned many starting from the over the head with a boom mic to the Voyager series. They stand up to sweat, rain, lost in the snow and work well in the wind or noise environments. Great battery life with great standby time. Sounds great for listening to music or a movie on your device.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Awesome Wireless Plantronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very wel, however, the ear wrap around does not fit tight. The ear piece itself has the tendency to fall out due to the ear piece not being able fit tight. However, the features are awesome and the price at the time of purchase was phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lightweight Bluetooth

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love my Bluetooth. Use it for walking and working around the house while multitasking. Great sound with clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good unit. A little pricey.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Ease of use and pairing are a snap. Only drawback is the clunky big piece that fits behind the ear. Sometimes it makes it fit a little loose. The next model down fits better, is cheaper and works just as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using plantronics headsets for 10 years . The sound quality and battery are great. I use these all day long, so I wear them out. That being said, I go buy another one when they die. This newest version is nice because they went back to the plug in charger. The magnetic charger was a pain. Only real complaint would be that they are pricey, but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Robust, reliable workhorse for "work from home"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade to a tried and tested product... As good as the previous versions but with good noise cancellation and Alexa features providing the "icing on the top"

    I would recommend this to a friend