Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7675 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 7,675 reviews
  • Rated 4 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great product. it works great however i will be getting this replaced with one that is a headphone style no fault of the product, just the other is better suited to my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing so far I don’t have problems transitioning from watching videos to calls runs smooth and doesn’t disconnect at all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I have had this bluetooth for a week.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This is my 2nd Bluetooth. The older model kept dropping calls. Perhaps this one is better than the other one. I will see.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for your honest review on our Voyager 5220 Headset. We're sorry to hear about your experience. If calls are disconnecting from your headset, it is possible this is related to the smart sensors. These sensors detect the pressure of your ear when using the earpiece however, there are many environmental conditions that can trigger the sensors and send a signal to your phone that you're not wearing the earpiece. These can be: Wearing glasses, having the earpiece a bit loose from your ear for instance and so on. Please try disabling the Master sensor through our Plantronics Hub for Desktop: https://goo.gl/5ceQ1v To do so: go to settings>sensors on Hub and disable it. In addition to this, please ensure your unit's firmware is up to date by checking for updates and applying any (if available). As you may know, this product has a one-year warranty from date of purchase. Please feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you require further assistance! Plantronics

  • Rated 4 out of 5 stars

    Good Bluetooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is one of the best that I've purchased! The clarity is amazing. The only negative is that the battery dies quickly. I would and have recommended this product to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The recipient is a truck driver and he uses it daily. Great reception and volume

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better than ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this item a few weeks, but so far so good. Easy to set up and fists in ear pretty well. Loudness is good. I can hear this just fine even though I have very bad hearing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good bluetooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned all the plantronic headsets before this one and I can say they are good but they do have their faults! That's why it is recommended that u buy Best Buy's protection plan for only $15 so that way if it ever gets damaged they replace it for free!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device, but kind of fragile.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this item several times because I like the performance. However, it is fragile and breaks often so I always purchase the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earpiece

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics is the bomb I love my earpiece I need to go buy a backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend work from home headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing voice quality for meetings and work from hone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing fancy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bluetooth headset. It doesn't do anything fancy and the technology behind it is old and outdated so what can you expect. It can answer calls without using your phone. Nothing new there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bluetooth headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product and they are great when working however durability has been an issue. Exchange policy makes it worth staying with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good while it lasted

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so good, then my dog found it on my table and decided it looked as good as it worked....now its gone. Was good while it lasted!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earpiece

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer this earpiece over the Voyager Legend because the volume buttons are a little more pronounced. The clarity is exceptional and the WindSmart feature allows me to talk in high wind conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    voyager 5220

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic bluetooth from poly/plantronics and best buy is always great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, when will there be an upgrade? Been using it for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second plantronics product after the other one decided to go for a swim with me. I upgraded this time and I am very happy with my purchase. Not cheap but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good bluetooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluetooth is good I like the noise cancellation feature . What I don't like is that the Bluetooth keeps falling off the ear.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, please be sure to try wearing your headset on either ear and also trying all of the included ear gel sizes in order to find the most secure fit and comfortable fit. We will forward your feedback to our team for future consideration, please don't hesitate to contact our customer care group at https://www.plantronics.com/us/en/support/contact if you require assistance! plantronics

  • Rated 4 out of 5 stars

    Poly

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little piece, wish volume went higher! Good mic quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    voyager

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great clarity and ease of use. Recomend highly

    I would recommend this to a friend