Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- SKU:
- 6563035
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd one I’ve purchased It is the best so far! It stays in place! I like so much better than other brands.
I would recommend this to a friend- Cons mentioned:Volume
Its ok but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason even when I turn the volume down lower its still far to loud in my ear. Other than that this product is ok.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, we are sorry to hear you're experiencing trouble with your unit's volume. Please be sure to check for firmware updates using our Plantronics Hub app and try adjusting the volume from both your headset and phone while in use to see if this helps the issue.
Our customer care group is ready to assist you at www.plantronics.com/support in case you have any questions!
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||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY easy to use. Easy to charge. Don't have to fumble with it.
I would recommend this to a friendhandsfree headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth headset works best with both laptop and mobile. When connected it takes a couple of secs (2 sec) to get the clear voice. Thereafter no issues
I would recommend this to a friendGreat Bluetooth headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its really a great product. Easy to control, quick to connect, decent voice quality at the remote end. It sits perfectly around the ear, very comfortable fit.
I would recommend this to a friendDecent Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice but seems battery goes faster than it says and wish the ear piece had different form like the Bose.
I would recommend this to a friendanother winner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.another winner... * wish they had included an option to use with the desktop charger, like I owned with the voyager series.. * this new headset really should have allowed use of voyager charger - since both have the Magnetic contacts
I would recommend this to a friendGreat headset!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased three of these and they work perfectly! I am extremely satisfied with them!
I would recommend this to a friendHeadset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset. Does have some tapping noises sometimes. But overall good.
I would recommend this to a friendExcellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love almost everything about this headset. Only negative is the bulkiness of the over-ear part of the headset. If you wear glasses, it's probably not your best option.
I would recommend this to a friendBluetooth
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only Bluetooth I will buy. All the rest I have bought do not work for long
I would recommend this to a friendPlantronic headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd time buying this same headset. Very reliable product.
I would recommend this to a friend- Pros mentioned:Sound quality
Ouchh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurts my ear but decent sounds like a house phone but not worth what it's selling for
No, I would not recommend this to a friend - Cons mentioned:Volume
Older models were better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume level is too quiet, you can't change the ear bud size, and it's still on the old USB charging style...
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your honest review on our Voyager 5200 headset. However, we are sorry to hear about your experience. If the audio on the headset is low, you can try to increase it directly from the headset and from the mobile to see if there is an improvement. You may also want to reset the Bluetooth connection with your mobile. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4) Access to your Bluetooth settings and select "PLT_Legend". Once successfully paired, you will hear "pairing successful" and the LED on your headset will stop flashing red and blue.
You can change the ear bud by pushing it in and rotating it to the left to unlock it. Align new ear tip into slot; push, rotate to the right and lock into place. Many of our customers find the micro-usb connection more handy than the magnetic connection, as other Voyager models since you can use any type of micro-usb cable to charge it. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. We will forward your comments and feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
Needs a better battery and choices of voices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the previous legend. (Which I would give 5 stars quickly!) When I first got my old Legend the battery would last forever. I could put it in my ear at 5:00 am, use it consistently and still have full battery power several hours later. The new Legend loses battery power without even using the device. I have trouble hearing & understanding women's voices especially if they are high pitched. There should be some options for the voice in your ear such as man/woman high/low pitch.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, we are sorry to hear you're experiencing trouble with your unit. This model should provide you with up to 7 hours of talk time on a full charge, if you are experiencing considerably lower talk time please ensure your unit's firmware is up to date using our Hub app then try completely draining and recharging your unit's battery to see if this helps the issue. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
Good blue tooth
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects easily to two of my phones. One an android the other is a iphone
I would recommend this to a friendLove These Headsets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headsets. They continue to work great day after day! After being an avid user of the older model of this headset The Voyager Legend, I finally upgraded to this one, and am happy with all the improvements.
I would recommend this to a friendWorks well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully for my work from home job, clear and easy to use.
I would recommend this to a friendDid not cut down room sound on calls
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a good headset that would significantly remove background sound for those I was speaking with. Did not perform as I had anticipated. Made a few test calls and the person I was calling could hear all sounds in the room I was making the call from. My old Jawbone is still the best. I wish they or someone else would come out with another model that provides true microphone sound cancelling technology.
No, I would not recommend this to a friend0wner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.service was good it took a while thou to get help.
I would recommend this to a friend