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Customer reviews

Rating 4.4 out of 5 stars with 7687 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 7,687 reviews
  • Rated 5 out of 5 stars

    Very Nice headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product Is very awsome the most clear voice when you are in a call

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for 3 years and help up It does advertise about 7 hour talk time in which in reality it announces 6 hours of talk time. At the beginning I did experience the eartips break in which the manufacture did send me replacements for free. The plus is that it announces who is calling and if to answer or ignore. Does well when talking in a semi windy day. Other than that everything is doing well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great blue tooth ear piece. Very easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best quality ear piece that I have used. I have owned several prior to this purchase however I can honestly say that this is the clearest reception that I have experienced. Thanks and have a great day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I love that I can listen to a podcast while others in the car listen to the radio. Connects very quickly and the controls are easy to use. Had a conversation outside on a windy day with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love The Poly Lens blue tooth head set. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works like the others.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's basically the same as the others I had. Stays on my ear, etc. But now they don't give you a USB A/C outlet charger. (Keep you old one, if you can)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well, but I had to do a reset on it which is not in the instructions. Everyone once in a while the phone will not connect to it and i have a IPhone 6.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear sound. Surprising comfortable after I changed out the earpiece with another that was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    voyager 5220

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic bluetooth from poly/plantronics and best buy is always great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, when will there be an upgrade? Been using it for years.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Earpiece

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it, it's a little bulky compared to my old one .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    MAJORLY DISSAPPOINTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOTALLY TURNED OFF! Received the bluetooth & absolutely no way to charge it. They included a cable/cord but no block to plug it in, no way to charge the thing. What's the point of including the cable??? I have used Plantronics Voyager for YEARS (loss count) & have been satisfied up until this point. My only gripe prior is they only last about 1 maybe 2years if your lucky, but I kept on buying because I love the functionality & the crisp clear wind/noise cancelling sound. Well back this bluetooth goes & this is so ridiculous I don't even want to deal with Plantronics devices anymore... how do you not include a way to charge the dang gone thing or at least let your customers know UPFRONT the CHARGER IS NOT INCLUDED. Off to the next brand I go (maybe bigger & better - but I really thought Plantronics WAS the best) Soooo DISSAPPOINTED!!! For this i give ONE STAR!

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for sharing your honest feedback. However, we're very sorry to hear about your experience. The Voyager 5200 is one of our best communication headsets and specially engineered to deliver superior call clarity. The unit does not include an AC Power adapter as we are aiming to be a more environmentally conscientious company by not creating more electronic waste. You can use any 5-volt wall charger or USB port to charge it. We will share them with our Product Development Team as we appreciate feedback based on customer use to create the best possible products. If you have any questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726 plantronics

  • Rated 5 out of 5 stars

    Miniature ear piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it been good it is working like it suppose to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earpiece

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics is the bomb I love my earpiece I need to go buy a backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Planitron blue tooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had several of these over the years. Each one has been better than the last one. It small and out of the way. I can wear it hat home on the road all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It's my mothers favorite Bluetooth. Now she needs hearing aids lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall reception

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had more than 1 of these, only because the batteries eventually run out, but I keep going back to this model as I know it works!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluetooth headset is OK. I find it is not as loud as my previous model. Do like that you can use a regular USB cord to charge it instead of just the cradle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I tried this headset were the reviews & the salesman said a trunk driver misplaced his other one & specifically asked for this brand & model. So far I’m enjoying the freedom of driving hands free.

    I would recommend this to a friend