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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7687 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 7,687 reviews
  • Rated 5 out of 5 stars

    Hands free working again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn't the headset I was looking for. What was recommended is no longer manufactured. I think this works better than what was recommended. I am able to work hands free again & has increased my productivity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product what's nice about it you don't have to push any buttons to answer your phone it'll ask you answer or ignore when you have a call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product especially the design. But didn't last more than 2 years. I got it replaced under warranty. Make sure to buy warranty on it. Great product though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly earpiece

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase!! couldn't do without it,!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plantronics headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got 2yr warranty but just failed on me. Love the headset though. Taking it back to see what I can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the have the 2 yr replacement as everyday use takes alot out of it. Our only issue is the noise canceling isn't the best and the wind drowns out your voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blue tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plantronics blue tooth by far , I had had all of plantronics Bluetooth, the 5220 does it all noise reduction , buy it you won’t Regret

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement, just as good as before

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is perfect for my needs. I lost my last one so this was a replacement. Obviously I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great/Perfect,Very Pleased&Satisfied!! Long Time Customer,Ty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the fit, call quality is lacking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The piece fits great, but call quality is not as good as I had hoped. I can hear well, those I speak to don't hear me as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product. Connects to 2 phones at once.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can connect 2 phones at once. I have a work phone and a personal and with this model, I am able to connect both at the same time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but may not live long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two of these previously. The first one died in a little under a year, and Best Buy replaced it (very easy, by the way). The second one was acting up after about 10 months, but I lost it before I could replace it. The features are great. The wind reduction is pretty amazing, actually. It functions well while it functions. Well enough that I bought it knowing it might be a short term relationship. Got the 2 year Geek Squad coverage so I'm covered.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we are sorry to hear you experienced trouble with your unit. Our customer care group is available to assist you anytime at www.plantronics.com/support if you have any questions or troubleshooting help! Plantronics

  • Rated 4 out of 5 stars

    Good ear piece

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is okay as far as bluetooth goes, but was the best. Every now and then people said that it sounded like I was far away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for mom's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe every single mom needs to invest in one of these bad boys, maybe we didn't get lucky and have 5 hands but we could multi-task and thank god for that mute button ;) :) For Single mom's every where

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Works great for working in construction. I work with both my hands so its nice having this feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    voyager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great clarity and ease of use. Recomend highly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Plantronics Lifer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I have had roughly 5 to 6 of these devices because I love how they announce people when they call, very little distortion when on calls which make others hearing you the best. I dislike the magnetic charging area because if it comes in contact with metal it pretty much causes issues with your device working properly from that point. So long & short it works well for about 4 months & I would suggest you get the warranty for a replacement.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for taking the time to share you experience with us regarding your Voyager 5220. We're to hear you're not happy with the magnetic connection. Please note the magnet is only for the charging case, otherwise you need to charge it with a micro-USB charging cable. The Voyager Legend which is the previous model only has a magnetic connection in order to charge with or without a charging case. We thank you for your feedback. We will forward your comments to our team for consideration. Please feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you require further assistance! Plantronics

  • Rated 5 out of 5 stars

    Operates well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone i ever used tad expensive but since i lost it i dont think insurance will covers it. Back to best buy i go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST BLUETOOTH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a truck driver and have 6 different antennas on it and that causes interference with bluetooth signal but this one is clear as can be.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello! Thank you very much for your honest review and for your kind comments; we really appreciate you taking valuable time out of your day to give your feedback. We will continue to provide our valuable customers like you the best of our products and services. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance. plantronics

  • Rated 5 out of 5 stars

    Great BT for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset for the price, No issues been told great clear voice from other callers i spoke too got for my iphone 12 plus pro max

    I would recommend this to a friend