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Customer Ratings & Reviews

Your price for this item is $79.99
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Customer reviews

Rating 4.4 out of 5 stars with 7675 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 7,675 reviews
  • Rated 5 out of 5 stars

    very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to return another bluetooth that was basically sub par, i did not really want to spend a fortune for one, but im glad i did! this one works awesomely and i am extremely please with it and it's features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product. Connects to 2 phones at once.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can connect 2 phones at once. I have a work phone and a personal and with this model, I am able to connect both at the same time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connection issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love this model. I broke my last one and ordered this online. I’ve been experiencing a connection issues with this new one, as it disconnects and reconnects quite randomly and frequently. Has interfered with many calls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product especially the design. But didn't last more than 2 years. I got it replaced under warranty. Make sure to buy warranty on it. Great product though.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little too big for my ear. So I'll recommend if you have a small ear like mine don't buy it other wise you could buy it

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, please be sure to try all of the included ear gel sizes in order to find the most comfortable and secure fit. We will forward your feedback to our team for future consideration, please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear sound. Surprising comfortable after I changed out the earpiece with another that was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the have the 2 yr replacement as everyday use takes alot out of it. Our only issue is the noise canceling isn't the best and the wind drowns out your voice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I think I made a great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of my present occupation I rely on my Bluetooth while driving all over the city. I need something easy to use and compatible with my iPhone. So far, so good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for 3 years and help up It does advertise about 7 hour talk time in which in reality it announces 6 hours of talk time. At the beginning I did experience the eartips break in which the manufacture did send me replacements for free. The plus is that it announces who is calling and if to answer or ignore. Does well when talking in a semi windy day. Other than that everything is doing well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Device works well for short calls.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you turn it on after a full charge it announces 6 hours (sometimes 7) talk time. But after less than 1 hour continuous use, it announces that the battery is low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall reception

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had more than 1 of these, only because the batteries eventually run out, but I keep going back to this model as I know it works!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    MAJORLY DISSAPPOINTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOTALLY TURNED OFF! Received the bluetooth & absolutely no way to charge it. They included a cable/cord but no block to plug it in, no way to charge the thing. What's the point of including the cable??? I have used Plantronics Voyager for YEARS (loss count) & have been satisfied up until this point. My only gripe prior is they only last about 1 maybe 2years if your lucky, but I kept on buying because I love the functionality & the crisp clear wind/noise cancelling sound. Well back this bluetooth goes & this is so ridiculous I don't even want to deal with Plantronics devices anymore... how do you not include a way to charge the dang gone thing or at least let your customers know UPFRONT the CHARGER IS NOT INCLUDED. Off to the next brand I go (maybe bigger & better - but I really thought Plantronics WAS the best) Soooo DISSAPPOINTED!!! For this i give ONE STAR!

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for sharing your honest feedback. However, we're very sorry to hear about your experience. The Voyager 5200 is one of our best communication headsets and specially engineered to deliver superior call clarity. The unit does not include an AC Power adapter as we are aiming to be a more environmentally conscientious company by not creating more electronic waste. You can use any 5-volt wall charger or USB port to charge it. We will share them with our Product Development Team as we appreciate feedback based on customer use to create the best possible products. If you have any questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726 plantronics

  • Rated 5 out of 5 stars

    Great audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I love that I can listen to a podcast while others in the car listen to the radio. Connects very quickly and the controls are easy to use. Had a conversation outside on a windy day with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Works great for working in construction. I work with both my hands so its nice having this feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    might still rate it a 5 star later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will have to wait for a few weeks to give this a 5 star rating want to see if it feels comfortable in my ear after a couple of weeks. But I do like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best quality ear piece that I have used. I have owned several prior to this purchase however I can honestly say that this is the clearest reception that I have experienced. Thanks and have a great day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it’s supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , and simple to use. Automatically connects when u put it on your ear and disconnects if you remove your ear piece ; awesome feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Got tired of buying cheaper units and calls being disconnected or complaining of noisy background

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment ever!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this ear piece for last 10 years. I upgrade to this model and been very satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy for hands free driving. Of course it’s great when power walking too!!! Stays on at all times

    I would recommend this to a friend