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Customer reviews

Rating 4.4 out of 5 stars with 7687 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 7,687 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve loved these since I found them in 2018, thanks Best Buy for making them available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and he loves it. Now he can talk to me without saying his hand tired from holding the phone. He is on the road a lot driving so this is perfect.!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well when connected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to reset Bluetooth connection several times in a day. The connection cuts out in the middle of zoom call.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend work from home headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing voice quality for meetings and work from hone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awsome I have now been using it for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go dogs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very nice I love it works really well play worth it I have no complaints with it. I am a truck driver I have to have this in my ear and it's a nice piece

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cut the cord!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to use for hands free while driving. Also allows you to do activities while still being on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is not a camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for now, after 4 months it starts acting up, it will not charging or air bounce from the earpiece. Not sure why it's happening now it didn't do this before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better sound than cheaper versions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been very happy with the product's performance. People tell me the clarity is much better than cheaper versions I have tried.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as it should

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for almost a week and it works just fine so far. I thought that it came with the case that the showed but it did not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands free driving this was a very good choice and made the process easy a very easy to setup device and operates very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a bad Bluetooth earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good overall. Sound quality good. Better volume range would be nice. Sometimes disconnects during a call.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5200, we are sorry to hear you're experiencing trouble with your unit.

      In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.

      If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Rated 5 out of 5 stars

    Decent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I wish the battery life was better I like that you can speak answer or ignore on incoming calls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the earpiece and the ease of use. I've had the earpiece for a couple of weeks, and no problems with it so far. It's very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit to replace my old one that got lost,it is by far the best small earpiece I have found, the blue parrot is the best headset, but unless I am on A long trip I like the smaller one,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plantronics Voyager 5220 Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plantronics Voyager 5220 Bluetooth Headset purchased in combination with the Plantronics Charging and Carrying Case is Awesome; Works as Advertised; Best Used Bluetooth Headset Product Since 2016...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good service, bad device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A refurbished unit that would not hold a connection with my phone for more than a minute or two. So far Best Buy has been very good with returns. My low rating was for the Bluetooth device itself. I could not rate battery life as it wouldn't stay connected long enough. Possible i might consider a refurbished model again. Keep this in mind when you read the checked boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great voice quality for folks on other ends. The Wind smart technology make sure your voice is delivered crystal clear to folks on other ends even when you are driving with windows open.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and light weight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been nice if this model had more voice commands like the previous model I owned. I can answer calls with my voice but not make outgoing calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ear piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but there is one little thing that I really don’t like about it is the part that goes in your ear up to the main part is it is a little too short

    I would recommend this to a friend