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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7685 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 7,685 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i swear by this product. great battery life, durable, great sound quality, great noise cancelation. i am on the phone a lot and make almost all my calls while driving between appointments. i can have the sunroof open, the windows open and my customers can still hear me clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    1st Bluetooth, I am an instant fan. Easy to setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very clear and I can actually hear my GPS better. Works on either ear and has a 7 hour battery charge, and the battery recharges very fast. I love the option of answering or ignoring a call. As it will only call back the last number you called I always make sure to plug my bestie's # in before starting any long trip.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headset I have owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd 5220 Wireless Noise Cancelling Bluetooth Headset that I have owned. The first 2 were damaged in my pants pocket - because I have to call on certain areas of factories where electronics are not allowed to be on or visible. So - a couple of times - during my work - I have forgotten about them being in my pocket and accidentally broke them. I have found these headsets to be the easiest to use - the best in cancelling background noise - so that I can be clearly heard - and it has an excellent range of connection. I highly recommend these for anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earpiece I've Owned So Far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, I've owned many different Bluetooth earpieces for use with my cell phone. My previous 3 or 4 have been BlueAnt units, because they were the best in the biz, IMHO. I bought them because their volume could go louder than most, and they were compatible with ComplyFoam foam ear inserts. Unfortunately, BlueAnt decided to get out of the earpiece biz, so there were no more firmware updates to keep up with new phones. Also, ComplyFoam changed their insert design and the new design would fall out of my ear. Therefore, I decided it was time for a new earpiece. I did my usual research and this model got excellent reviews. It's a little pricy compares to others, but I gave it a try anyway. I am very pleased I did. Calls are super clear on both ends and the wind noise cancelling works great. Volume is also very good (not quite as loud as the BlueAnt). It took me a little while to get used to different button locations voice commands, but it's been a great purchase decision so far! I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better than if I worked at a call center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my cell phone for everything. I am on it for work, hours on end. And I finally got tired of holding it to my ear or making sure that my car was synced to it. So I looked up headsets. This is the best, most clear. long lasting charge, walk around and pace without holding your phone little slice of heaven that is truly liberating. Wish I would have found this years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth is great but Alexa is horrible.. everything else works great no back ground noice, clear when talking to others. Range from cell phone is amazing!! I would of gave it a 5 star but the Alexa didn't work well...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great sound just big and bulky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound however they are quite expensive. Bulky and not easy to wear with sunglasses but does a great job filtering out background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bluetooths

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through about 4 bluetooths in the last two years as I am a hard user. I bought this one about 1 month ago and am amazed at how well it works. While it appears cumbersome, it certainly is not to wear. I often forget I have it on. Quality is excellent and sound is awesome. For the price this is definitely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Still The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The predecessor to this 5200 was always the best. This new "Legend" is no different. I believe it has four microphones in the boom compared to the previous Voyager Legend's 3 mics. The mics work together to make the noise cancellation second to none. That is why you see the Voyager Legend EVERYWHERE(even people on TV have them on). I am a UPS delivery driver. We drive around with our doors open in noisy trucks. All other earpieces I have had cannot filter out the extreme noise and the person on the other end gets an ear full. Although there are some times that the noise gets through, I have the least complaints with this 5200 as was also the case with my Plantronics Voyager Legend. It will not go all the way to full charge sometimes and sometimes when you press the button, it will not announce all the info that it should(battery status, "phone 1 connected", Etc.). I can live with these little quirks. At this point, there is no other Bluetooth headset that I would give a better rating to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT HEAD SET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT, SOUND IS VERY GOOD, VERY COMFORTABLE BATTERY LIFE IS GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent. sound is good, battery life is good. Strong wind noise is not canceled out. Make sure to purchase extra ear pieces, they wear out and tear quick if you take it in and out of your ear alot during the day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it for sound quality and comfort and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long life, clear talking. Only issue that I have very bulky on my ear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very clear sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancels out noise well! People can hear me speak clearly with little to no noise in the background. I had to turn my radio all the way up before my wife could hear it in the background. The battery lasts a long time and I use this earpiece for my driving job so I’m on it quite a bit. Well worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed reviews for this item, I am a trucker and I’m in a heavy noise area all day. Bought this on a whim and at first it was awesome, then about 2 weeks in the battery life went terrible for some reason. Had to alternate between headsets daily. But it is lightweight which I loved and noise cancelation was great considering the size of this. I would recommend it. But blue parrot will always be the goat I guess in trucking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth

    Rated 4 out of 5 stars

    Great fit, great sound and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get compliments on voice quality. Easy to fit it properly. Bluetooth paired quickly with both my iPhone and Windows 10 PC. Good battery life. Two complaints. Jabra PC software won't work with the headset on Bluetooth connection. Mute button doesn't work with WebEx on my PC.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great. Not only do these earbuds have solid sound quality but for the first time in a long time the person that I'm talking to on the cell phone can hear my voice crisply and clearly. Thanks for a great product! Highly recommend.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you very much for your honest review and for your kind comments; we really appreciate you taking valuable time out of your day to give your feedback. We will continue to provide our valuable customers like you the best of our products and services. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance. plantronics

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Easy listening.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earpiece. A little pricey but worth every penny. Not only can I hear the call clearly my customers also commented on how they no longer the background noise from the construction site. That’s a win win. Very easy to charge and it last over five hours of talking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Loving this earpiece!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this earpiece tremendously. It stays in place, has great sound and clarity, stays charged for a good period of time and was a good price. No complaints at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in calls. I can hear people and people can hear me. I believe the plastic earbuds are great compared to previous models. I also believe the new charger mechanism through the micro USB is great, although I have a hard time getting the little rubber cover open, which is my only complaint about the device.Great battery life too.

    I would recommend this to a friend