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Customer reviews

Rating 4.4 out of 5 stars with 7687 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 7,687 reviews
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Ear piece needs to be thinner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have issues with the Voyager 5220 because it doesn't fit my ear correctly with my glasses on.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for taking the time to share your feedback on our Voyager 5220 Headset. We're very sorry to hear that you were not able to find a secure fit. These headsets are designed to fit the vast majority of ear shapes and sizes. Wearing glasses will mainly depend on their thickness and shape. We have many customers that have been able to use it with glasses, however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. We will forward your comments to our team for review and consideration. Feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you have any questions! plantronics

  • Rated 5 out of 5 stars

    Best on the Market.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best on the market by far. This will be a second Purchase of this model and the only reason is the other was lost on vacation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile product with good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from Plantronics. Extended Warranty program is really a Godsend: convenient & reasonably priced. Customer service has been outstanding!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. I had a faulty one and returned that one. This one functions well. Clear and no dropped signal. I have only had this a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better earpieces available. My dad got this to replace an older gen Voyager. His only complaint is the button placements are a little different, so he has to get used to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great the only disappointment was battery life my own used to have 7 hours. This one claim the same but battery doesn't last that long

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need a newer model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset and features. What I don't like is the fact the battery life is mediocre and it still has a USB micro connector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To my knowledge, the best thats ever been...yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things of all sorts will and are getting better...but more complicated. I simply put it on, and it works! As an electrician I have abbrused this what I treat as tool and it has stood up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for the price. Good for working at home office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that I do not like about this Bluetooth is that it disconnects sometimes when I'm calling somebody or in the middle of a conversation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not to bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a replacement for an older model. this one fits about the same, it has taken me a bit to get used to the new buttons but so far so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it has held up to everyday use the only thing negative I can say is it comes disconnected and reconnects on it’s on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other butis brands in pertronix is the best. Really like it when it tells you that you have the mute on. The Clarity on it is very nice I also bought the charging case and love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Plantronics Bluetooth and the only complaint I have is the battery portion behind the ear is wide and prevents a snug fit.

    I would recommend this to a friend
  • Cons mentioned:
    Fit, Volume

    Rated 1 out of 5 stars

    Dissapointment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to write this review but it was not for me. First of all the volume on the earpiece was not what I expected. Secondly the fit was way to large for my ear. I was very dissapointed and I will have to return the earpiece to gwt one to replace it

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220; However, we're deeply sorry to hear about your experience and that you didn't find the earpiece loud enough. If you've already adjusted the volume on both the earpiece and your cell phone, please note that an Android phone must be set to medium/high or audio will sound too low. All Poly headsets meet and exceed OSHA standard regulations/requirements. None of our headsets exceed 118dBA. As for the fit, please make sure you try your earpiece with the other sizes of ear tips included with the unit to find a more secure and comfortable fit. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. In any case we do thank you for your feedback. Your comments will be shared with our Product Development Team as a future consideration when developing new products. If you have any questions, feel free to contact our Customer Care Team at: 1-888-363-0726. plantronics

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Pretty good Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has 7 hr battery life. The distance from the phone is great . Not the best fitting on the ear .

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5200 series Bluetooth headset, we will forward your feedback to our product managers for consideration when developing new devices. Plantronics

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, best earpiece I've had yet. Flexible and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment!!! I use it every single day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They improved this with the plug in for charging.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had many bluetooths. This one no one tells me that you sound hollow, they don't know that I am on one. Plug in was a nice addition for charging my old one had the magnetic points it was not good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keep it clean

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good overall. But watch out for Dust it clogs the microphone.

    I would recommend this to a friend