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Customer reviews

Rating 4.4 out of 5 stars with 7687 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 7,687 reviews
  • Rated 4 out of 5 stars

    It is ok but seems to cut out randomly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While using it seems to cut out randomly. Additionally, it seems to stop working when I am traveling and I have it on because I am expecting a call

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment ever!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this ear piece for last 10 years. I upgrade to this model and been very satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my wireless headset for 2 weeks and it works great. When a call comes in, my headset tells me who or the number that is calling and ask if I want to answer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Best Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality ,easy to use ,convenient to us in both side ear,cancel all back ground noise, worth it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my earpiece it's easy to use it charges up very well hours of usable energy. I had gone through three earpieces before this one to find this one this is the best that I found without having to wear complete headpiece and go to a larger communication device for driving it fits snugly around the ear and works well for me the volume control and the redial buttons are in the right places and I would recommend this to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Excellent sound blocking-disconnects easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound blocking-disconnects easily. Mute button is convenient.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset for a cell phone I've had.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Name has changed. It's now Poly (Plantronics and Jabber) but it's still the same great device. Just have to keep them in the ear and off the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy for hands free driving. Of course it’s great when power walking too!!! Stays on at all times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics Voyager bluetooth are the only bluetooths I will ever use. Only problem is, is that they only last a year then they stop working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent receptuon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this Bluetooth. Only problem is that after a few moths it went from 7 hours to 6. Still like it better than its predesessor

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    The Volume is too low

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an ok unit but the volume is too low and the earpeice doesn't fit in my ear well.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for your review, however, we are sorry to hear about your experience. If you are experiencing some low volume on the headset, you may want to try increasing the volume directly from your mobile to see if there is an improvement. Next time, you may also want to reset the Bluetooth connection. 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4) Access to your Bluetooth settings and select "PLT_V5200". Once successfully paired, you will hear "pairing successful" and the LED on your headset will stop flashing red and blue. Also, please be sure to try wearing your headset on either ear and also trying all of the included ear gel sizes in order to find the most secure fit and comfortable fit. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. We will forward your comments and feedback to our team for future consideration when developing new products and accessories. Please feel free to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance! plantronics

  • Rated 5 out of 5 stars

    Works great!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and no background noise. Actually worked better than I expected. My brother recommended it for me and I'm glad I listened and purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and nice color , don’t disturb, secury

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My husband & I both love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband does construction and I work in an office answering phones. We both have one and love them. Hate to have one day without one. So, we even have a new one as a spare in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset for my small ears. Also, when my office upgrades the phone system, it will pair with that system so I can have hands free at work too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plantronics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a good price and was in stock. Best Buy associates are the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plantronics Voyager 5220

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset but the battery life could use a boost!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than others but mine doesn't have alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, I have no regrets buying it. I will buy and buy again I will be if the battery could stay a bit longer like blue parrot bluetooth Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Bluetooth @ Bet Buy , but there’s no protection plan on the Legends Bluetooths anymore, I am so disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connection issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love this model. I broke my last one and ordered this online. I’ve been experiencing a connection issues with this new one, as it disconnects and reconnects quite randomly and frequently. Has interfered with many calls.

    No, I would not recommend this to a friend