Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- |
- SKU:
- 6563035
Customer reviews
Rating 4.4 out of 5 stars with 7675 reviews
(7,675 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.3
Rating 4.3 out of 5 stars
- Connectivity4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fit, Volume
Rated 1 out of 5 stars
Dissapointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate to write this review but it was not for me. First of all the volume on the earpiece was not what I expected. Secondly the fit was way to large for my ear. I was very dissapointed and I will have to return the earpiece to gwt one to replace it
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220; However, we're deeply sorry to hear about your experience and that you didn't find the earpiece loud enough. If you've already adjusted the volume on both the earpiece and your cell phone, please note that an Android phone must be set to medium/high or audio will sound too low. All Poly headsets meet and exceed OSHA standard regulations/requirements. None of our headsets exceed 118dBA. As for the fit, please make sure you try your earpiece with the other sizes of ear tips included with the unit to find a more secure and comfortable fit. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. In any case we do thank you for your feedback. Your comments will be shared with our Product Development Team as a future consideration when developing new products. If you have any questions, feel free to contact our Customer Care Team at: 1-888-363-0726.
Rated 3 out of 5 stars
Not sure if good. But it's ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an ok Bluetooth. It didn't work with the Plantronics charge case. I bought it for my wife, she likes it but the volume for her voice cuts up and down which is causing her to have to repeat stuff.
No, I would not recommend this to a friendRated 4 out of 5 stars
Nice and light weight.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been nice if this model had more voice commands like the previous model I owned. I can answer calls with my voice but not make outgoing calls.
I would recommend this to a friendRated 4 out of 5 stars
Excellent when it is working.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works better than any of the other bluetooths that I have used, however, having gone through a few, I have found it to be very fragile.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Excellent sound blocking-disconnects easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound blocking-disconnects easily. Mute button is convenient.
No, I would not recommend this to a friend - Cons mentioned:Fit
Rated 3 out of 5 stars
Ear piece needs to be thinner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have issues with the Voyager 5220 because it doesn't fit my ear correctly with my glasses on.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for taking the time to share your feedback on our Voyager 5220 Headset. We're very sorry to hear that you were not able to find a secure fit. These headsets are designed to fit the vast majority of ear shapes and sizes. Wearing glasses will mainly depend on their thickness and shape. We have many customers that have been able to use it with glasses, however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. We will forward your comments to our team for review and consideration. Feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you have any questions!
Rated 5 out of 5 stars
They improved this with the plug in for charging.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had many bluetooths. This one no one tells me that you sound hollow, they don't know that I am on one. Plug in was a nice addition for charging my old one had the magnetic points it was not good.
I would recommend this to a friendRated 5 out of 5 stars
My husband & I both love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband does construction and I work in an office answering phones. We both have one and love them. Hate to have one day without one. So, we even have a new one as a spare in case.
I would recommend this to a friendRated 4 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great it has held up to everyday use the only thing negative I can say is it comes disconnected and reconnects on it’s on
I would recommend this to a friendRated 5 out of 5 stars
Happy Wife!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply the best you can buy. Very happy with the performance and quality of this product. Definitely recommend this for work.
I would recommend this to a friendRated 4 out of 5 stars
Solid ear piece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been through numerous headsets and this one would be in my top three. Pairs correctly and doesn't disconnect, comfortable, and has great clarity.
I would recommend this to a friendRated 5 out of 5 stars
Good headset for beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how easy it is to use! Definitely the best headset I've bought for my job that requires me to drive. Hands off and helpful tool for answering phone calls on the road!
I would recommend this to a friendRated 4 out of 5 stars
Pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty good. I had a faulty one and returned that one. This one functions well. Clear and no dropped signal. I have only had this a month.
I would recommend this to a friendRated 5 out of 5 stars
I LOVE this earpiece!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this earpiece! I can actually use it handsfree Which for me, is great because I use a walker, so it tells me who is calling me, and allows me to say Answer or not!
No, I would not recommend this to a friendRated 4 out of 5 stars
Great fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working great the only disappointment was battery life my own used to have 7 hours. This one claim the same but battery doesn't last that long
I would recommend this to a friendRated 4 out of 5 stars
Good Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Plantronics Bluetooth and the only complaint I have is the battery portion behind the ear is wide and prevents a snug fit.
I would recommend this to a friendRated 4 out of 5 stars
pretty good Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing that I do not like about this Bluetooth is that it disconnects sometimes when I'm calling somebody or in the middle of a conversation
I would recommend this to a friendRated 5 out of 5 stars
It’s good while last
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been buying this thing for years it’s a good product and last true couple of years of abuse
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Was exactly what I was looking for. Buying an additional one for my son.
I would recommend this to a friendRated 4 out of 5 stars
not to bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a replacement for an older model. this one fits about the same, it has taken me a bit to get used to the new buttons but so far so good
I would recommend this to a friend












