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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7687 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 7,687 reviews
  • Rated 5 out of 5 stars

    best ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolute Love Love this headset I highly recommend that everyone should own one of these. Ever since have gotten it i don't user anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poly Headset - 5200 Series

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Have utilized this product for many years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to use! Definitely the best headset I've bought for my job that requires me to drive. Hands off and helpful tool for answering phone calls on the road!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.Lonzia Collins

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Bluetooth as a driver it's the best bluetooth on the market.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not for small ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have small ears this product is not good for you. It is more structured for bigger ears.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review. We are sorry to hear you were not able to find a comfortable fit when using your Voyager 5200. Please be sure to try testing your earpiece with all the different ear gel sizes (Small, Medium and Large) in order to find the most secure and comfortable fit. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all. We will forward your feedback to our team for future consideration, please don't hesitate to contact our customer care group at https://www.plantronics.com/us/en/support/contact if you require assistance! Plantronics

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Loudness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I location to music it dose not get very loud. It is all the was turned up onphone in device.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we will forward your feedback to our team for review and future consideration when developing new products and accessories. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance! Plantronics

  • Rated 5 out of 5 stars

    I LOVE this earpiece!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this earpiece! I can actually use it handsfree Which for me, is great because I use a walker, so it tells me who is calling me, and allows me to say Answer or not!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Plantronics ear buds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not too impressed with the sound with this particular brand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    God connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    God connection, clean audio, easy to use, comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bluetooth all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Bluetooth headset I've purchased in 6 years of the same make and model. Works great which is why I keep buying this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earpiece for clarity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like most everything about it. Sometimes it doesn't want to release the call to let me just speak into the phone. That is annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and clear on both ends not quite as user friendly as the Ledgend. More sturdy but works a little different a little more complicated to use.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Uncomfortable in ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone's ear is different, this was just not comfortable in mine and kept falling out

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi Bart! Thank you for sharing your feedback on our Voyager 5220. We're very sorry to hear you were not able to find a secure fit. Please test it with the additional eartips included with the headset and hopefully it will provide you a more comfortable and secure fit. You may also try with the foam covers as well. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. Thank you for bringing this to our attention. We will forward your comments to our team and take them as a consideration in the future when developing new products. Feel free to contact our Customer Care Group at: https://www.plantronics.com/us/en/support/contact if you have any questions! plantronics

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works exactly as expected Would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset and so does my wife. I bought her one also and it's her go to headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this headset and this is my third one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remodel houses and use loud equipment. This headset allows me to talk while using both of my hands. I can talk to customers while I am operating a loud tractor. I love this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it every day, battery typically lasts about a day and a half. Sound quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hearing better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only difficulty is with the tab to cover the charging port. Fragile and risk of breaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This bluetooth actually works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried numerous Bluetooth devices for my phone and was continually dealing with my customers not being able to hear me and it breaking up. This unit works great, and am more than satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comfortable and easy to wear and use. Has good sound quality and noise reduction.

    I would recommend this to a friend