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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7675 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 7,675 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    The Volume is too low

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an ok unit but the volume is too low and the earpeice doesn't fit in my ear well.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for your review, however, we are sorry to hear about your experience. If you are experiencing some low volume on the headset, you may want to try increasing the volume directly from your mobile to see if there is an improvement. Next time, you may also want to reset the Bluetooth connection. 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4) Access to your Bluetooth settings and select "PLT_V5200". Once successfully paired, you will hear "pairing successful" and the LED on your headset will stop flashing red and blue. Also, please be sure to try wearing your headset on either ear and also trying all of the included ear gel sizes in order to find the most secure fit and comfortable fit. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. We will forward your comments and feedback to our team for future consideration when developing new products and accessories. Please feel free to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance! plantronics

  • Rated 5 out of 5 stars

    Great headset and better than the older Legend.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folks I call find the reception very good despite surrounding airport or wind noise. Better than the older Legend. Fit works well too. Recommended purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poly review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using Poly- I've been using this brand for years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Pretty good Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has 7 hr battery life. The distance from the phone is great . Not the best fitting on the ear .

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5200 series Bluetooth headset, we will forward your feedback to our product managers for consideration when developing new devices. Plantronics

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comfortable and easy to wear and use. Has good sound quality and noise reduction.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it every day, battery typically lasts about a day and a half. Sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Best Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality ,easy to use ,convenient to us in both side ear,cancel all back ground noise, worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is ok but seems to cut out randomly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While using it seems to cut out randomly. Additionally, it seems to stop working when I am traveling and I have it on because I am expecting a call

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this one last almost 3 years lie my first one, I'll be completely satisfied. In my opinion the best Bluetooth earpiece on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this headset and this is my third one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remodel houses and use loud equipment. This headset allows me to talk while using both of my hands. I can talk to customers while I am operating a loud tractor. I love this headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best. I wear it all day long at work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent receptuon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this Bluetooth. Only problem is that after a few moths it went from 7 hours to 6. Still like it better than its predesessor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales group help set up Plantronics bluetooth to my cell phone. Works great. Very happy with service and product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics Voyager bluetooth are the only bluetooths I will ever use. Only problem is, is that they only last a year then they stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This bluetooth actually works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried numerous Bluetooth devices for my phone and was continually dealing with my customers not being able to hear me and it breaking up. This unit works great, and am more than satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent reception

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am constantly on my phone for work, I've used other Bluetooth devices. Though it is a bit more then the others it is definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will purchase again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a good Bluetooth is not always a quick fix when search time is short. My problem was solved in minutes. It turned out to be great. Will purchase again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, great sales staff, very good customer support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this headset. It's clear, easy to use has quite a few bells & whistles. Plantronics are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset on the market for a truck driver I love it

    I would recommend this to a friend