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Customer reviews

Rating 4.4 out of 5 stars with 7687 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 7,687 reviews
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and dependable headset that lasts about 2 years or so with daily use and will need to be replaced. I’ve been using this brand for last 8 years+ and I’m on my 4 th one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t stay charge long enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to take the ear piece off to charge it though out the day it cost too much money for it and not worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but you have to speak louder than usual for it to accept the verbal commands to answer or ignore a phone call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, quite happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My reason for not marking 5 stars is that I find that the button to contact Siri is so small and somewhat difficult to feel.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the previous model. Some static in background, but better than other brands.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we are sorry to hear you experienced trouble with your unit.

      You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone.

      If this does not fix your issue, we suggest pairing the headset to another cell phone as a test. If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset.

      Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Rated 5 out of 5 stars

    Excellent reception

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am constantly on my phone for work, I've used other Bluetooth devices. Though it is a bit more then the others it is definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best items I bought. I use 2 phones for personal use and the other for business. I can connect both phones on my Bluetooth. I would strongly recommend this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for travel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and accurate i love the voice activation control on this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it tells me who is calling and that I can answer or ignore hands free. I would recommend this Bluetooth to anyone and a friend bought one on my recommendation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this one last almost 3 years lie my first one, I'll be completely satisfied. In my opinion the best Bluetooth earpiece on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device is on the phone alot.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to have, so you can work hands free but still talk on the phone as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very lightweight and good Bluetooth speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voyager 5220 is exactly what we expected when we decided to purchase it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earpiece out right now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is earpiece for me hurt if I keep it on my ear for a long period of time but other than that it's a great earpiece I would recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a great product minus comfort (personally)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every ear is diff. this one just pressed on my ear a bit much. i switched them out for pods. guess apple taking over my closet smh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is the Best! I have small ears so it fits perfect! The set has fanatastic Clarity! Easy to setup and connect! I would recommend to everyone! Ms. J

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bluetooth Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one before. The only thing with this one the is battery doesn't seem to stay charged as long some times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear piece!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few Bluetooth ear pieces, including the legend. I really like this one, I can hear people, and people can hear me. No issues so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Voyager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Voyager, I'm more pleased with this Bluetooth than any Bluetooth I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using plantronics for over 8 yrs and considering how this earpiece has come through and through as long as they make them I will use them this is one reliable item

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    A little disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was very comfortable to my surprise but the reception was not clear at all. I kept pairing and unpairing but I couldn't get crystal clear quality on either end so I had to finally return. They weren't terribly expensive but for the price I paid I expected better from Plantronics.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi Ricki and thank you for sharing your honest feedback; However, we're very sorry to hear about your experience. The Voyager 5200 is one of our best communication headsets and specially engineered to deliver superior call clarity. It has built-in four-mic active digital signal processing (DSP), acoustic echo cancellation and six layers of protection against wind noise. In order to troubleshoot audio issues we recommend to reset the connection between your phone and earpiece. To do so: https://goo.gl/emzUTA. You might also want to ensure your unit's firmware is up to date as well as to reset the Network settings on your phone. Lastly, testing the earpiece with a different phone is also ideal to isolate the cause of the issue. In any case we do thank you for your comments. They have been shared with our Product Development Team, as we appreciate feedback based on customer use to create the best products. If you have any questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726. plantronics