Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- SKU:
- 6563035
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
Don’t stay charge long enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to take the ear piece off to charge it though out the day it cost too much money for it and not worth it
I would recommend this to a friend- Pros mentioned:Sound quality
The product was nice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item was very nice i gave it as a gift.The person went and purchased another one
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220. If you have any questions feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact.
Plantronics Headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves her new Plantronics headset. It set up super easy.
I would recommend this to a friendGreat ear piece!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a few Bluetooth ear pieces, including the legend. I really like this one, I can hear people, and people can hear me. No issues so far.
I would recommend this to a friendGreat for back ground noise.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have noticed the clarity of my calls incoming and outgoing to be excellent. I work in an environment with an extreme amount of background noise and have had no issues so far.
I would recommend this to a friendGreat headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I have purchased the plantronics headset. This model has better control features and no problem syncing with my devices.
I would recommend this to a friend- Pros mentioned:Comfort
A little disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset was very comfortable to my surprise but the reception was not clear at all. I kept pairing and unpairing but I couldn't get crystal clear quality on either end so I had to finally return. They weren't terribly expensive but for the price I paid I expected better from Plantronics.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Ricki and thank you for sharing your honest feedback; However, we're very sorry to hear about your experience. The Voyager 5200 is one of our best communication headsets and specially engineered to deliver superior call clarity. It has built-in four-mic active digital signal processing (DSP), acoustic echo cancellation and six layers of protection against wind noise. In order to troubleshoot audio issues we recommend to reset the connection between your phone and earpiece. To do so: https://goo.gl/emzUTA. You might also want to ensure your unit's firmware is up to date as well as to reset the Network settings on your phone. Lastly, testing the earpiece with a different phone is also ideal to isolate the cause of the issue. In any case we do thank you for your comments. They have been shared with our Product Development Team, as we appreciate feedback based on customer use to create the best products. If you have any questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726.
- Pros mentioned:Sound quality
Good earpiece for phone calls
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earpiece. A little bulky. Good clarity on both ends.
I would recommend this to a friend Best in it's class
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have use this brand of Bluetooth headset I use. It is well worth the money. I would recommend it to anyone who uses a headset.
I would recommend this to a friendBuy this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this every day, all day long for work. Love it!
I would recommend this to a friendSo far, so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Typically I'm getting 4-6 months use out of my Plantronics device before it begins to fail. Hopefully this new model will be better
I would recommend this to a friendPlantronics Voyager 5220
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this almost everyday. It’s very easy to setup and use. When speaking with others they tell me it’s clear with minimal feedback/distortion.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second purchase of this Bluetooth, I lost the first one. I loved it then as I love it now. Great piece, love the clarity. You want be disappointed
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, but you have to speak louder than usual for it to accept the verbal commands to answer or ignore a phone call.
I would recommend this to a friendGood over the ear bluetooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t seem to keep earbuds in my ears, because they keep falling out I found these with the over the ear hook works wonderfully for me.
I would recommend this to a friendGreat Bluetooth Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one before. The only thing with this one the is battery doesn't seem to stay charged as long some times.
I would recommend this to a friendOverall, quite happy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My reason for not marking 5 stars is that I find that the button to contact Siri is so small and somewhat difficult to feel.
I would recommend this to a friendI'm a die hard fan of Plantronics excellent produc
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love plantronic Bluetooth and using them for years. I don't use anything else.
I would recommend this to a friendSo Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Plantronics headsets/ear pieces for approx 10 years and perhaps longer. I generally get approx 18 months out of them. I use them daily and heavily with work. The last two (both within 8 months) has been a disappointment. I thought the first one that stopped working was possibly a bad egg - and purchased another one. I did NOT call support or return - simply don't have time. The 2nd one continues to loose its connection to phone, I thought perhaps it was the Galaxy S20+, but connected it to iPhone same issue and MS Duo same issue. When it does not loose its connection I have constant complaints from callers taht they cannot understand me - same complaint that I had on the previous. For me I really like the design of this devices but am trying to find an alternative. firmware upgrades did not resolve the issue.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for taking the time to share your honest feedback on our Voyager 5220; However, we're deeply sorry to hear about your experience. The life span of the product depends on the usage but on many cases they last for way past their warranty period. Please rest assured there are several troubleshooting steps that should fix this type of issues. Connection issues might be related to the smart sensors. These detect the pressure from your ear, however there can be several environmental conditions like having the earpiece a bit loose from your ear or wearing glasses. This could be triggering them, consequently sending the call back to your phone. To isolate the cause of the issue, disable the master sensor through our Hub Software for Desktop. Make sure you plug the earpiece powered-off through the charging cable. Then go to settings>sensors>master sensor. If you wish to use the sensors, you can also reset them: charge your headset and place on a flat non-metallic surface for more than 10 seconds. Ensure the unit's firmware is up to date through Hub. If you still get the same results even after performing the previous steps, then the earpiece might have an actual problem and it is best to replace it. This model counts with a one-year limited warranty. We will surely forward your comments to our Team for review and consideration. If you require further assistance, please don't hesitate to contact our Customer Care Team at: 1 888 248 4143 or 1 916 928 7561
Great hands free ear piece.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands free. When call comes in. You just say accept or deny. Gets very good reception.
I would recommend this to a friend