Customer Ratings & Reviews

WORKS GREAT, SOUND IS VERY GOOD, VERY COMFORTABLE BATTERY LIFE IS GREAT

The predecessor to this 5200 was always the best. This new "Legend" is no different. I believe it has four microphones in the boom compared to the previous Voyager Legend's 3 mics. The mics work together to make the noise cancellation second to none. That is why you see the Voyager Legend EVERYWHERE(even people on TV have them on). I am a UPS delivery driver. We drive around with our doors open in noisy trucks. All other earpieces I have had cannot filter out the extreme noise and the person on the other end gets an ear full. Although there are some times that the noise gets through, I have the least complaints with this 5200 as was also the case with my Plantronics Voyager Legend. It will not go all the way to full charge sometimes and sometimes when you press the button, it will not announce all the info that it should(battery status, "phone 1 connected", Etc.). I can live with these little quirks. At this point, there is no other Bluetooth headset that I would give a better rating to.

Excellent earpiece. A little pricey but worth every penny. Not only can I hear the call clearly my customers also commented on how they no longer the background noise from the construction site. That’s a win win. Very easy to charge and it last over five hours of talking.

Expensive but worth it for sound quality and comfort and battery life

Cancels out noise well! People can hear me speak clearly with little to no noise in the background. I had to turn my radio all the way up before my wife could hear it in the background. The battery lasts a long time and I use this earpiece for my driving job so I’m on it quite a bit. Well worth the money!

Battery life is great. Not only do these earbuds have solid sound quality but for the first time in a long time the person that I'm talking to on the cell phone can hear my voice crisply and clearly. Thanks for a great product! Highly recommend.

Long life, clear talking. Only issue that I have very bulky on my ear

This is the third Voyager I've owned and they have out done themselves. I was talking to someone outside when a medivac helicopter flew overhead to a nearby hospital. The caller couldn't hear the helicopter all that happened is that my voice started to drop out. I use this for Zoom meetings. It cuts out all the sound around me - vacuums, lawn mowers and even leaf blowers. Yet, my voice comes through. It has a great range too. The only thing I miss is the last one I owned had a charging cable that was magnetic. This one has to be plugged directly in. Perhaps that is why my old one didn't hold a charge after a couple of years. Oh, one more thing, I have this set to the best sound quality; despite the reviews I had read about it taking up battery life. Yes, it only runs for about five hours before needing to be charged, but, it is well worth it. And, it charges rapidly so that after a short lunch break, it is charged and ready to go. Plus, the app works well with my Samsung phone so I can easily see how much charge it has left.

This is my favorite headset for phone calls. The clarity and noise cancelation is truly impressive. I did get the extra protection offered by best buy as after a year, I had issues with my last one. Otherwise, this is worth the money!

I get compliments on voice quality. Easy to fit it properly. Bluetooth paired quickly with both my iPhone and Windows 10 PC. Good battery life. Two complaints. Jabra PC software won't work with the headset on Bluetooth connection. Mute button doesn't work with WebEx on my PC.

Great sound in calls. I can hear people and people can hear me. I believe the plastic earbuds are great compared to previous models. I also believe the new charger mechanism through the micro USB is great, although I have a hard time getting the little rubber cover open, which is my only complaint about the device.Great battery life too.

Purchased the lhis headset again, at is the best one around. But the pictures associated with, published by best buy, lead to to believe it comes with a charging case. But once it arrives, no case. Conversation with customer support and they just apologize with no real answer. You have to dig down to the product details and read the area titled "included in the box" to see it does not come with a case. Best buy really needs to take the pictures of the case off it at least add verbiage on the photos that says the case is not included. Again the headset is the best on the market, but just beware this item does not include a case as depicted in the pictures. This item is truly a five star item, but took a start off due to Best buys misleading pictures.

Bought to replace my 5 year old Voyager Pro that was no longer holding a charge beyond a couple hours. This new version is amazing - great sound, excellent battery, wonderful feel, and they even upgraded usability with better buttons. It's a professional's ear piece, thus for what I use it for its worth every penny. PS - buy the charging case, its worth it, also.

I like the fact that this is not so big and keeps my handa tree while working and driving. You can answer and ignore phone calls with voice commands, making it even more hands free. Overall its simple to use and fits in either ear by rotating the mic. I am very happy with the headset since it is light and comfortable.

My dog ate my last Plantronics Bluetooth. This replacement is excellent! It's an upgraded version of my old device. Sound is clear, easy to wear and charge. Especially charge, not just lose magnet charger port but actual plugin. No wyabout not having good connection to charge device. Don't tell my dog but glad I had to replace Bluetooth. I love this thing!

Perfect for someone who uses the phone most of the day. Comfortable, clear and really noise resistant! The only con- At times, it disconnects from phone and reconnect.

I have been using this headset almost non-stop for the past 5 months. The sound quality is excellent - callers tell me it sounds like I'm using a landline. I have noticed a few times that you need to be careful where the microphone is placed or you can sound distant. I have also been impressed by the complete lack of background noise bleeding through on the call. My main complaint, and why I can't give this 5 stars, is that the buttons on the device are impossible to use for someone with bigger hands. I have hung up on people several times trying to re-adjust the headset. I also cannot easily move the volume while on a call without dislodging the earpiece. I'm not sure it would be possible to fix these issues in such a compact device, but still worth pointing out.

Product was designed with many upper tech features. The noise canceling is superb, the sound quality second to none, the voice recognition with Alexa and Siri performance perfection!! The price point is on target! But unfortunately this model offers everything anyone could every imagine, but is to bulky on your ear and the mic is unable to hug your chin or jaw line. So when protruding out so far is completely unacceptable! I had to return this Bluetooth with much disappointment.

I had an earlier version of this product that performed flawlessly for 5 years. I broke it by being clumsy and replaced my old one with this newer version. It's more comfortable than my old one and seems even better for sound quality. People I'm speaking to have no clue I'm using a bluetooth headset. Very pleased with this new product and would highly recommend it.

The unit has outstanding noise cancelling, which was the primary reason for purchase. Incoming volume is moderately good. Can be a little hard to hear in noisy environments. Any louder, though, and you will border on hearing damage. Outgoing volume is very good, especially considering the cancelling. Bluetooth connection easy.