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Customer Ratings & Reviews

Your price for this item is $79.99
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Customer reviews

Rating 4.4 out of 5 stars with 7675 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 7,675 reviews
  • Rated 4 out of 5 stars

    Decent Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as its predecessor, I loved the previous model and I thought this new one was going to be better but unfortunately is not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Was easy to bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbub was easy to bluetooth didnt have a good range returned it for another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best buy for a Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Voyager Bluetooth. The first one lasted flawlessly for many years. We know this one will do the same. Great reception. Fast connection. Very few dropped calls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me. I had to return. It was too uncomfortable. I never figured out how to wear it on my ear properly. It did say good for up to 7 hrs only and working for 8+ hrs i always forget to charge it on my lunch break so it kept dying before my shift ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Voyager for a few years. This new one has a couple more features that I like. I would recomend this product to anyone. Very dependable.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Blue tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to hear. Ear piece doesn’t sit right, despite different sized earpiece attachment

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we will forward your comments to our team for future consideration. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance! Plantronics

  • Rated 5 out of 5 stars

    Plantronics replacement plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has had a couple issues with this item dropping calls and had to use his geek squad plan to get them replaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality is good, losing the connection over 10ft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good, but losing the connection over 10ft, will be returning it..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK in a pinch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd on in three years. Rubber parts degrade in about a year which eventually leads to product failure. Does its job but you'll be replacing it. No extended warranty offered or available at time of purchase 02/23

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Bluetooth earpiece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was very disappointing to me, It’s hard to get this thing on my ear, falls off and disconnects randomly while using a couple times a day. Not worth the price for these issues. Plantronics missed the ball on this one.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for sharing your feedback; Though we're sorry to hear you didn't find a comfortable fit. These headsets are designed to fit the vast majority of ear shapes and sizes with the different size eartips; however, we do know that one size may not fit all. Please note this model features smart sensors, which detect the pressure from your ear, therefore having the earpiece a bit loose on your ear may trigger them and consequently send the call/sound back to your phone. To isolate the cause of the issue, please install Hub: https://bit.ly/30jDXJM, plug the earpiece (powered-off) via USB charging cable. Then go to settings>sensors and disable the master sensor. Thank you for your comments. We will share them with our Product Development Team as we appreciate feedback based on customer use to create the best possible products. If you require further assistance, please don't hesitate to contact our Customer Care Team at: 1 888 248 4143 or 1 916 928 7561 plantronics

  • Rated 5 out of 5 stars

    Best Bluetooth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics has upped their game again. The fit is fantastic and what really has me sold is being able to pair with 2 phones. I have a work and personal phone so this is very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits securely

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth perfect or even someone with small ears I love how it hooks around the top for a secure fitting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drive a 18 Wheeler and this works with my phone on the - to the back of a 53' Trailer Has announcements when activated and deactivated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little headset. Its small, but works great, and the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for our truck drivers. Very good with noise reduction. When we had a issue with one the service was excellent & tsken csre of quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Clunky and bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality, keeps breaking up while talking. Husband is a truck driver and it is large and clunky for him. Just did not sound good, returned right away. Had Blue Ant for soooo long and now they don't make then anymore, that was the absolute best.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi Jamie and thank you for sharing your feedback. Though we're sorry to hear about your husband's experience. Please rest assured that we take the quality of our products very seriously, and scenarios like these are very unlikely. The Voyager 5200 features four-mic built-in with active digital signal processing (DSP), acoustic echo cancellation and six layers of protection against wind noise. These headsets are designed to fit the vast majority of ear shapes and sizes with the different size eartips; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. We will surely forward your comments to our team for review and consideration. If you have any questions, feel free to contact our Customer Care Team at: 1-855-765-7878. plantronics

  • Rated 5 out of 5 stars

    Excellent. Better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to anyone who needs a quality Bluetooth headset. I wanted something that would work with my cell and my Cisco voip phone. It does both.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Its not a great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not easy to charge, not afordable in the ear, i dont hear clear

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great WFH headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to connect this to my computer, Note 10 and iPhone Pro Max. transfers seamlessly from device to device without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear piece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear piece is just right for hands for driving. It tells you who the call is coming from and whether you wish to answer or ignore.

    I would recommend this to a friend