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Customer reviews

Rating 4.4 out of 5 stars with 7687 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 7,687 reviews
  • Rated 4 out of 5 stars

    Great Item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better than the last PTL ear I had. It works very well with my Galaxy seven cell. I'm very satisfied with this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent. Better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to anyone who needs a quality Bluetooth headset. I wanted something that would work with my cell and my Cisco voip phone. It does both.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unit is good but could be much better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is good but could be much better. I was told by Plantronics that it’s an issue with the noise reduction but unit is not good for talking to text. it stops after a sentence or two so you either have to finish via keyboard or get completely out of the text and then go back into it and then hit the talk to text button again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5220 is the best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried Bose buds, Samsung buds and none can compare to the 5220! None have the voice answering options and that's hard to beat!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my 5220 for about a month now. The clarity is excellent! The volume quality could be better, but overall im pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jean

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this item but, it was not comfortable for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SD Plantronic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied. The device has good clarity on both ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth out today.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had just about every Bluetooth on the market since Bluetooth 1st came out and this particular model is the best I've had, actually, I bought another one, same model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this for work to have a hands off device and likes it except that it is hard to fit the ear piece.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Satisfied so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a quality product, works fine once you find the best position.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for your honest review. We are glad you find the headset useful and of quality. If you are having issues positioning the headset on your ear I recommend you to try the different sizes of ear tips the headset has for a better fit. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance. Plantronics

  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for our truck drivers. Very good with noise reduction. When we had a issue with one the service was excellent & tsken csre of quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to use with her iPhone and she absolutely loves it. She uses it for talking on the phone and sending text messages through dictation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    He likes it , once he got use to it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who waited on us was very patient and worked with us ….. The headset works very well.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Clunky and bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality, keeps breaking up while talking. Husband is a truck driver and it is large and clunky for him. Just did not sound good, returned right away. Had Blue Ant for soooo long and now they don't make then anymore, that was the absolute best.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi Jamie and thank you for sharing your feedback. Though we're sorry to hear about your husband's experience. Please rest assured that we take the quality of our products very seriously, and scenarios like these are very unlikely. The Voyager 5200 features four-mic built-in with active digital signal processing (DSP), acoustic echo cancellation and six layers of protection against wind noise. These headsets are designed to fit the vast majority of ear shapes and sizes with the different size eartips; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. We will surely forward your comments to our team for review and consideration. If you have any questions, feel free to contact our Customer Care Team at: 1-855-765-7878. plantronics

  • Rated 4 out of 5 stars

    Great ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a easy to use device. Well constructed and compact design. Hearing and speaker auto controls work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, great sales staff, very good customer support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear piece is just what I needed. Fits perfect, doesn't hurt after wearing it all day. The clarity is awesome!!! It is very reliable. My search is over.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Just Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband and he had a hard time keeping them in his ear.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello and thank you for your honest review, however, we are sorry to hear about your experience. While we thrive for our headset to fit everyone, we understand that one size doesn't fit all. With this in mind we include 3 different ear tip sizes for a better fit. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance. plantronics

  • Rated 5 out of 5 stars

    Long range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drive a 18 Wheeler and this works with my phone on the - to the back of a 53' Trailer Has announcements when activated and deactivated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to everyone hands free driving however need a little ear design adjustment

    I would recommend this to a friend