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Customer reviews

Rating 4.4 out of 5 stars with 7687 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 7,687 reviews
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Bluetooth earpiece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was very disappointing to me, It’s hard to get this thing on my ear, falls off and disconnects randomly while using a couple times a day. Not worth the price for these issues. Plantronics missed the ball on this one.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for sharing your feedback; Though we're sorry to hear you didn't find a comfortable fit. These headsets are designed to fit the vast majority of ear shapes and sizes with the different size eartips; however, we do know that one size may not fit all. Please note this model features smart sensors, which detect the pressure from your ear, therefore having the earpiece a bit loose on your ear may trigger them and consequently send the call/sound back to your phone. To isolate the cause of the issue, please install Hub: https://bit.ly/30jDXJM, plug the earpiece (powered-off) via USB charging cable. Then go to settings>sensors and disable the master sensor. Thank you for your comments. We will share them with our Product Development Team as we appreciate feedback based on customer use to create the best possible products. If you require further assistance, please don't hesitate to contact our Customer Care Team at: 1 888 248 4143 or 1 916 928 7561 plantronics

  • Rated 5 out of 5 stars

    Poly review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using Poly- I've been using this brand for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hands free ear piece.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands free. When call comes in. You just say accept or deny. Gets very good reception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband. He already has one like this he likes so much but didn't come with charging case. So now he can have one in his office and the other one at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a legend voyager that worked well for a while then had clarity issues. This is very similar in fit and is very clear right now. We’ See if that lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product... Unfortunately my old one wasn't working for some reason... But didn't hesitate.. Picked up another one with my protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best. I wear it all day long at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear piece Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this device. I ordered one for my Brother who is Paralyzed along with Alexa and he love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear piece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear piece is just right for hands for driving. It tells you who the call is coming from and whether you wish to answer or ignore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plantronics replacement plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has had a couple issues with this item dropping calls and had to use his geek squad plan to get them replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WFH headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to connect this to my computer, Note 10 and iPhone Pro Max. transfers seamlessly from device to device without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a die hard fan of Plantronics excellent produc

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love plantronic Bluetooth and using them for years. I don't use anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blue tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought the Bluetooth and I have to say that the clarity of his voice and no background noise is wonderful when I talk to him. It's super clear. He's very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fit.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No problems. Fits nicely on and in my ears. Clear voice hearing and speaking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ones i have. only problem is it docent work great for me when i where my glasses. other than that its great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset on the market for a truck driver I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good noise canceling earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good on windy days. So far there are no problems connecting to my phone and then losing connectivity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great while it works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headset for a while then had issues with people hearing me when driving. Seems like something goes wrong with the noise cancellation. Still works great in a quiet setting. Since it was just 1 month past a year poly said your SOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first bluetooth I had had a echo effect when I would talk. Exchanged for the same earpiece did a softwear update and everything works great no more echo effect anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    great blue tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just wish that the battery lasted longer but voice cancellation is very good

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220!

      We will forward your feedback to our team for future consideration, please don't hesitate to contact us at www.plantronics.com/support if you require assistance. Plantronics