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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7675 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 7,675 reviews
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Expected much more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continual problems with losing contact between phone and headpiece. Continual Reboot system in order to maintain contact. Not something I would recommend to anyone. Quite large not for someone who wears glasses. Bottom line as a first time user of a Bluetooth headpiece very disappointed and way overpriced for the functionality.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we are sorry to hear you're experiencing trouble with your unit.

      In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.

      If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank for item. Best Buy is my favorite store/ this devise is grate!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't use right out of the box for everything

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REALLY annoyed that this didn't come with a bluetooth dongle to connect to a desk phone. Seems like a big oversight. Had to borrow another one from someone just to see how it sounded - not great, not horrible. Overall, seems pretty overpriced for what it is and the quality you get. Not sure we'll be keeping this one. At least work is reimbursing me if I did. I may stick to using my own Samsung earbuds, to be honest, as it's a MUCH better quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For the price this is excellent value, reception s

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is excellent value, reception syncing to multiple devices all top marks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband. He already has one like this he likes so much but didn't come with charging case. So now he can have one in his office and the other one at home.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    The air peace is pretty large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air peace is pretty large and the volume could be louder other than that it's all right

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220 Bluetooth headset.

      We recommend that you try every included ear tip size in order to ensure the audio is properly routed into your ear canal and for you to get the best volume and sound quality possible from this headset.

      If you're bothered by the headset's shape or size, or if you find it too uncomfortable even after a few days of use we recommend you to consider a headset with a different shape and size. Our Voyager Edge has similar sound quality and most of the features from our Voyager 5200 series, but it comes in a smaller size and weight. Plantronics

  • Rated 4 out of 5 stars

    He likes it , once he got use to it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who waited on us was very patient and worked with us ….. The headset works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, performs up to specs. The second product from this manufacturer that I've purchased. Both have been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use. Great for talking!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep a couple of bluetooth devices because I use them so frequently. This particular one is my favorite. Highly Recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better than the last PTL ear I had. It works very well with my Galaxy seven cell. I'm very satisfied with this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great rescue for sight hindered reader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great choice! Love it more than the last one and love this one even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ups is man

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best Bluetooth on the market and a must if you are a truck driver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blue tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought the Bluetooth and I have to say that the clarity of his voice and no background noise is wonderful when I talk to him. It's super clear. He's very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great product thee best!...................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Satisfied so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a quality product, works fine once you find the best position.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for your honest review. We are glad you find the headset useful and of quality. If you are having issues positioning the headset on your ear I recommend you to try the different sizes of ear tips the headset has for a better fit. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance. Plantronics

  • Rated 5 out of 5 stars

    Best bluetooth devices I have used.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used plantronics for years. I have tried some of the others but always go back to the plantronics, especially the Voyager series.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Just Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband and he had a hard time keeping them in his ear.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello and thank you for your honest review, however, we are sorry to hear about your experience. While we thrive for our headset to fit everyone, we understand that one size doesn't fit all. With this in mind we include 3 different ear tip sizes for a better fit. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance. plantronics

  • Rated 5 out of 5 stars

    Business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working class families have been living on their own

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fit.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No problems. Fits nicely on and in my ears. Clear voice hearing and speaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT VALUE. Super easy to use. Makes hands free a pleasure. Charges fast. Connects immediately. Will buy again!!

    I would recommend this to a friend