Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- SKU:
- 6563035
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
Great wireless headset for phone calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for WFH. I tried several other wireless headsets and this one is great. Range is very good as well.
I would recommend this to a friendWorks Perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as they should and are easily pairable. Battery life is a little low, but then again small battery on the inside. Great product overall.
I would recommend this to a friendGreat for people with disabilities
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Voyager 5220 is just what I need. I am disable so hands free works good for me.
I would recommend this to a friendGreat Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Iphone 6s Plus for work and a Google Pixel 2 XL for my personal phone. I'm able to connect both phones at the same time without any problems.
I would recommend this to a friendRose
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I m very please with this item, loved it !!! I recommended this to anyone. Special if work at a noisy place.
I would recommend this to a friendBluetooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Bluetooth. Going on my 10th yr of using this product.
I would recommend this to a friend- Cons mentioned:Fit
Difficult to use.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to use. Doesn’t fit tightly over the ear.
No, I would not recommend this to a friend head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great had a breeze setting it up, and most of all we love the price. We got all the help we needed finding the right one.
I would recommend this to a friendAwesome!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best Bluetooth headset I ever used. Top voice quality with strong connection. Battery could have been better but it's OK you'll get 5 hours talk time.
I would recommend this to a friendThe best Bluetooth ever made
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I have tried others but this is the best.
I would recommend this to a friend- Cons mentioned:Range
An actual downgrade from previous model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I regret this purchase, almost from day one. I'm using a Google Pixel 2XL. First, I lost my old Voyager Legend, which was basic, but it worked reliably. This new model has a 10-15' range, it's terrible. AND when I use the "microphone" icon on my phone to dictate a text message in the Messaging App, the headset doesn't activate to pick up my voice. Meaning, I can't talk to text in my Messaging App! I was really excited about the idea of using Google Assistant with this, and will pick up Hey Google sometimes, but only if I'm within earshot of my phone. It's worthless! I have to carry my phone around with me all the time, which is not a part of the convenience of Bluetooth, as I understand it. This thing is literally a waste of money. HARD PASS.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello! Thank you for your review on our Voyager 5200 headset, however, we are sorry to hear about your experience with the headset. This headset counts with a range of up to 98 ft/30 m. Please note that the functionality of the headset will vary depending on the compatibility of the web-based apps with Bluetooth headsets. If you are having issues with the microphone on regular phone calls, you may want to try resetting the Bluetooth connection with your mobile to see if there is any improvement. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4) Access to your Bluetooth settings and select "PLT_V5200". Once successfully paired, you will hear "pairing successful". You may also want to check if your headset doesn't have any kind of updates available through Plantronics Hub:https://www.plantronics.com/us/en/support/downloads-apps/hub-desktop. Last but not least, we reccommend testing the headset with a different mobile to completely isolate the issue. If for some reason you still encounter the same issue, then it means the headset has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can simply click on the following link for further instructions: https://bit.ly/2N637EC. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
- Pros mentioned:Bluetooth
Serves it's purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Bluetooth, serves it's purpose. The fit is nice. Pairing is super easy.
I would recommend this to a friend Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and totally hands free. I don't have to look at my phone to see who's calling.
I would recommend this to a friendBest Bluetooth headset I have ever had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have literally used Plantronic headsets of both wired and Bluetooth for over 10 years and this one is by far the best as to performance and construction.
I would recommend this to a friendAbout the same
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I currently have the legend and it still works fine. Just thought I would try out the new one and I really can't tell the difference. They are both great products.
I would recommend this to a friendGreat Ear Piece
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voice quality is excellent. Can hear the other line very clearly and vice versa. Stays in place pretty good without any worries.
I would recommend this to a friendGreat for work from home
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Workhorse that works well and easy to connect. Great work from home equipment
I would recommend this to a friendGreat headset
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great headset I have on this headshot for about six months and I am completely satisfied with its performance
I would recommend this to a friendBluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderful I'm grateful I made a decision to come to best buy to purchase my Bluetooth
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. It seems like the discontinued. Went to buy another after i broke mine and cant find them anywhere
I would recommend this to a friend