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Customer reviews

Rating 4.4 out of 5 stars with 7687 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 7,687 reviews
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had the capability to adjust,, doesn’t fit big ears the greatest.. other than that it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the Line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous Legend model which I enjoyed very much. I do notice that this one has less wind distortion and longer distance then the Legend model.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switches from either ear nice sound but can't hang up from it

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for sharing your feedback on our Voyager 5220. We're sorry to hear you are not able to hang up calls. Please make sure you are pressing the black button located on the back of the earpiece and not the red one on top of the mic to end a call. In case this doesn't work, please ensure your unit's firmware is up to date through our Plantronics Hub for Desktop: https://goo.gl/5ceQ1v. You might also want to try testing it with a different phone to isolate the cause of the issue. We will forward your comments to our team for review and as a consideration. If you require further assistance, feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact plantronics

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Works great, bad fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not what I thought it would be. It's too bulky, and does not fit my ear.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, when we design a specific headset we aim to accommodate around 80-90% of different ear shapes and sizes but unfortunately one size doesn't fit all. If the headset is uncomfortable to wear, feels loose in your ear or just seems like it'll fall regardless of the eartip size you are using we do recommend trying a headset with a different wearing style. We will forward your feedback to our team for future consideration when developing new products and accessories, please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is very comfortable. There doesn't seem to be any issues with clarity to or from the headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PLT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but stops working in about three years...and warranty period has expired!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Bluetooth earpiece. Works great with new iPhone and in car so I can be hands free and safe all the time. It's simple to pair with devices as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands-free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bluetooth earpiece. I can work while talking on the phone. I can drive and talk at the same time. Very good clarity sending and receiving!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as reliable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the first two month. Then spotty calls . Not reliable equipment choice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Bluetooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, just hope I never loose it, I’ll recommend to all my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked mine so much that I bought one for my husband. Excellent range. Better than any others I tried.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Just has a short battery life. Good quality though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems like good equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands free is a movement we are being encouraged and sometimes mandated that we do. Good product for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lose these more than I don't but at the end of the day I drive 150 to 300 miles a day so I really need to use one and have finally found a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good product that is durable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike some other brands that have many more features, this brand is durable and holds up to daily use in a professional environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are the best for the cost I bought one for me and one for my wife and are very satisfied with the performance and longevity of these headsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd bluetooth, about 3 years of work and daily use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sigar400

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product little hard to hear sometimes great products love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great rescue for sight hindered reader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great choice! Love it more than the last one and love this one even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank for item. Best Buy is my favorite store/ this devise is grate!!!

    I would recommend this to a friend