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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7675 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 7,675 reviews
  • Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife,with that said if she can use it anyone can!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Didn't Fit My Ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth headset did not fit my ear well, so I returned the item.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we are sorry to hear you didn't find a comfortable fit with this headset and we will forward your feedback to our team for future consideration when developing new products and accessories.

      Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Rated 3 out of 5 stars

    bluetooth headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the automated voice telling you battery power and conected interfers with calls, when turning the device on to answer calls, it is unnecesary and should be an option, not everytime you power up the device...the speaker are cover began coming off the headset several months after purchase,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hands-free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bluetooth earpiece. I can work while talking on the phone. I can drive and talk at the same time. Very good clarity sending and receiving!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sigar400

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product little hard to hear sometimes great products love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fits me ear and i easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used this particular model over many years, it has been improved, charging, button etc. I really like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always purchased this brand. Been doing so for the last 6 plus years. Works and is dependable. !!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best Bluetooth I’ve bought. I use daily for work daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plantroice bluetooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Voyager is great but it does not work for 7 hours I had to buy other and it works better .

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 1 out of 5 stars

    An actual downgrade from previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret this purchase, almost from day one. I'm using a Google Pixel 2XL. First, I lost my old Voyager Legend, which was basic, but it worked reliably. This new model has a 10-15' range, it's terrible. AND when I use the "microphone" icon on my phone to dictate a text message in the Messaging App, the headset doesn't activate to pick up my voice. Meaning, I can't talk to text in my Messaging App! I was really excited about the idea of using Google Assistant with this, and will pick up Hey Google sometimes, but only if I'm within earshot of my phone. It's worthless! I have to carry my phone around with me all the time, which is not a part of the convenience of Bluetooth, as I understand it. This thing is literally a waste of money. HARD PASS.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello! Thank you for your review on our Voyager 5200 headset, however, we are sorry to hear about your experience with the headset. This headset counts with a range of up to 98 ft/30 m. Please note that the functionality of the headset will vary depending on the compatibility of the web-based apps with Bluetooth headsets. If you are having issues with the microphone on regular phone calls, you may want to try resetting the Bluetooth connection with your mobile to see if there is any improvement. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4) Access to your Bluetooth settings and select "PLT_V5200". Once successfully paired, you will hear "pairing successful". You may also want to check if your headset doesn't have any kind of updates available through Plantronics Hub:https://www.plantronics.com/us/en/support/downloads-apps/hub-desktop. Last but not least, we reccommend testing the headset with a different mobile to completely isolate the issue. If for some reason you still encounter the same issue, then it means the headset has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can simply click on the following link for further instructions: https://bit.ly/2N637EC. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance. plantronics

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a truck driver and the law requires me to be hands-free I've been using this device for years and years....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always enjoyed plantronic headset I like them because they or not over head like you work @ Burger King can I take your order please

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mono headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the buck for a sales road warrior. Make sure to order the optional charge case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earpiece, a little hard to pair with second phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth Ear Piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other Plantronics ear pieces in the past and have had issues right away with them. This one is wonderful. I have had no issues so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this Bluetooth for the last 6 years It is a great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, only complaint is battery life, I would like a longer talk time other than that very good ear piece.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, great noise canceling, great sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Bluetooth earpiece. Works great with new iPhone and in car so I can be hands free and safe all the time. It's simple to pair with devices as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest Bluetooth so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used them all, well the styles I mean and this is the most convenient even has a app to locate this small but powerful Bluetooth if it gets lost.

    I would recommend this to a friend