Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- SKU:
- 6563035
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
Useful clarity!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device is perfect for my wife as she matriculates through her daily work routine. Perfect hands free device!
I would recommend this to a friendOne of the best on market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is on of the best Bluetooth headset I have owned. It stays in your ear without falling out, it announce the name who is calling you.
I would recommend this to a friendusefulness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good product, i've purchased this particular item before
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this for my phone and it is truly amazing and great. This bluetooth works for long distance as well.
I would recommend this to a friend- Pros mentioned:Sound quality
Plantronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased this blue tooth for years and have been satisfied for the most part. I normally buy refurbished ones due to price and thought this is why they didn't last as long. I have this in my ear most of the day. When they wear out I order another, as I found this to have the best noise cancellation quality out of most. Unfortunately I have had this new one(not refurbished) for 3 months and it no longer works. My callers cannot hear me and if they can I sound like I'm in a tunnel. I have adjusted volume with no help. I am completely disappointed to have spent this amount of money to have it become nonfunctional within 3 months. No longer a plantronic customer!
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello! Thank you for submitting your honest review for our Voyager 5220 headset. We are very sorry to hear about your experience. Based on your description, it could be that the wireless connection between devices has somehow corrupted, or the microphone is presenting an internal malfunction. We recommend to un-pair the headset, restart the mobile phone, and re-pair the headset to see if there is any improvement. We also recommend to make sure the firmware on the unit is up to date.
Please know that we do offer a One-Year Warranty for our products, and can replace the unit if defective. Please feel free to contact our Customer Support for assistance, if needed.
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy the insurance. Good headpiece but breaks every year
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my plantronics 5520 Bluetooth headset. The voice quality is great. I get about 6.30 to 7 hours of talk time.
I would recommend this to a friendcrappy owner's manual, so crappy instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once I figured out how to use it properly, it has been a very good device.
I would recommend this to a friendGreat Bluetooth. Very comfortable to wear.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and comfortable to wear. Has a great range and is very clear. Easily operates by voice commands.
I would recommend this to a friendGreat for beginners
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great but when I changed phones it was not compatible and so there was no use for it!
I would recommend this to a friendLoved it to hear
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, I just can't seem to stop misplacing them...lol
I would recommend this to a friendi like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, my other Plantronics has a charger that is iffy. This one is more compatible
I would recommend this to a friendgreat mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works out of the box on Windows 8.1, just plugged in the wireless receiver; ergonomic shape;
I would recommend this to a friendGreat item for iPhone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Jabra classic that always would give me trouble connecting to my iPhone. This connects to my phone in one attempt!
I would recommend this to a friendAwesome watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a sweet watch that is really easy to use. I just wish I would have gotten the bigger one.
I would recommend this to a friendMr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and it’s a hand free device I’ve recommended this product to other people
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far no problems. It is much better than the previous model. But the charger sucks because it doesn't come with a wall plug.
I would recommend this to a friend- Cons mentioned:Volume
Too bulky not enough sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not as loud as the voyager 3200 since it sits on the ear more than in the ear. Uncomfortable to wear with a beanie and for extended periods. The supplied ear tips were also uncomfortable. Returned.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you for reviewing our Voyager 5220, we are sorry to hear you were not able to find a comfortable fit. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. We will forward your comments to our Product Development Team, as we appreciate feedback based on customer use to create the best possible products. Please don't hesitate to contact our Customer Care Team at 1-888-363-0726 if you require assistance.
Fits comfortably on ear and sound is clear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a necessary expense and it works like a charm while I am driving and at home when I want to talk and have my hands-free.
I would recommend this to a friend- Cons mentioned:Volume
durable, but annoying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is durable, but trying to make calls with it is eternally frustrating. I'd pay $20 for it, but not $100+ I hold down the button, and wait for the lady to ask for a command, but 9 times out of ten, it's not even remotely close to what I said. A lot of times, it's just easier to dial directly, completely bypassing the intended purpose. I know it's not me because Siri, Cortana, and multitudes of dictation software work fine, but this one? I have to hold the mic, overly annunciate like a cartoon slow motion. Ridiculous. don't buy it. Voice is clear, but volume is too low prolonged usage hurts your ear.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5200 series headset.
The voice assistant on your phone is in charge of listening to your command and performing the appropriate action, holding your headset's voice/mute button only tells your phone's voice assistant to start listening to your voice.
If this happens consistently it may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.
To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following URL to view our replacement steps: http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All