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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7675 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 7,675 reviews
  • Rated 5 out of 5 stars

    It's a great device and I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really useful when i wanted hands free but it was not fitting my ear right but it still works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth headset is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great because it allow you to talk and multitask at the same time.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello! Thank you very much for your honest review and for your kind comments; we really appreciate you taking valuable time out of your day to give your feedback. We will continue to provide our valuable customers like you the best of our products and services. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance. plantronics

  • Rated 5 out of 5 stars

    Great sound, clear and stays on ear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Plantronic headset I am very satisfied and the service was great at the store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drive a lot and need both hands free while talking. This Bluetooth does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item to have when driving or walking around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product second time buying. It works well for my job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one that we have purchased. They last about 18 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product/no warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product bummer that we can no longer purchase warranty for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plantronics 5220

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product quality that Plantronics keeps creating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is an excellent device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of this device is great. My favorite option is informing me of the caller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A amazing headset, easy to use and setup. You can download a app to also update settings on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for in the car or just walking around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the second one that I have owned. I lost the first and would not even consider trying something different

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my 1st one so much until this is my 2nd one. Fisrt one still good, I broke the earpiece.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    misses the mark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited at first to try this product. unfortunately, the connectivity to my phone, especially in a car where i need it the most, is subpar at best. it also struggles to have good voice recognition and people struggle to hear me as if i am in a tunnel or sometimes not at all. i have tried it on both ears, attempted to move the microphone in tons of different places and still the results are less than desired. it is also somewhat heavy to wear on my ear for extended periods of time. i think this product, in theory, is well designed but it simply misses the mark on execution

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello and thank you for sharing your honest feedback; However, we're sorry to hear about your experience. Please rest assured the Voyager 5200 is one of our best communication devices, hence scenarios like these are very unlikely. To troubleshoot connectivity/audio issues, please reset the connection between your phone and the earpiece. To do so: https://bit.ly/2OOMfnw. If the earpiece is disconnecting during calls, this might be related to the sensors as they detect the pressure from your ear, yet there can be external factors triggering them, like being a bit loose from your ear or wearing glasses. To isolate the cause of the issue, disable the master sensor through our Hub app for Desktop: https://bit.ly/30jDXJM. Also, be sure to update the firmware version. Lastly, testing the earpiece with a different phone, at different locations and while it is paired with a single BT device is also ideal to determine the cause of the issue. Please note this model counts with a one-year limited warranty. Thank you for bringing this to our attention. If you require further assistance, please contact our Customer Care Team at: (888) 248-4143 or (916) 928-7561 plantronics

  • Rated 5 out of 5 stars

    Works better than around the neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used around the neck for a year and this is much better, quality of my voice and hearing people is hands down better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice for the hand-free enthusiast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity, caller and receiver, is superb! I've tried several head-sets and none compares to this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great find!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great earpiece! Just what you need when your hands are full and you’re busy and the phone rings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Voyager has been the best headset yet for me. It can handle my phone and computer. Five stars!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset for the office. I buy them a lot for the company I work for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I have ever used. Have used several other brands no comparison.

    I would recommend this to a friend