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Customer reviews

Rating 4.4 out of 5 stars with 7687 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 7,687 reviews
  • Rated 4 out of 5 stars

    Best one yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this ear peace for a few years now and have no complaints..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement wire works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used daily and never fails. Great product. Product works as expected. Replaced another product that failed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my 1st one so much until this is my 2nd one. Fisrt one still good, I broke the earpiece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A amazing headset, easy to use and setup. You can download a app to also update settings on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m quite pleased with it so far, I bought it to replace a plantronics 3220, this is one is so much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reach but too big…very uncomfortable to have it after a while

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Set up and Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung Galaxy 4 and earpiece were paired by the Samsung gentleman......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Voyager has been the best headset yet for me. It can handle my phone and computer. Five stars!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke a little 2 easy other then that it was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hands free

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use,Hands free means no tickets while driving,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset for truck driving. Definitely will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using plantronics headsets for years and they have been very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband gave it to me to use while working since I use my hands and needed to be able to work while talking and testing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is worth every pennies I spend. I don’t have to use my hands to answer or ignore the calls. Great great

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Absolutely not worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is very bulky and doesn't stay comfortably in place. The sound quality is awful, more often than not it has an echo on my end. I miss a lot of what the other person is saying because my own voice and what I just said is echoing back into my ear. I've always been a fan of Plantronics, but my last Bluetooth was discontinued and I was forced to by a new one. I was informed this was the newest and best one that Plantronics has made. But, that is not the case. I am not happy with this product at all and it's definitely not worth the money.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we are sorry to hear you're experiencing trouble with your unit.

      In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.

      If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good and was easy to use. The connection was good also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset!!! No issues at all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset, I’ve had no issues as of yet, I would definitely recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Plantronics yet!! I have always found their products to be the best and will continue to use them. Great Noise control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for us ,truck drivers cuz you can talk with the phone on hands , is the reason I have this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works well. my ear is small somtimes slips off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product works well. Ears are small . sometimes slip off

    I would recommend this to a friend