Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- SKU:
- 6563035
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
All the bells and whistles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Bluetooth is great. The only real complaint I have is that it's bulky.
I would recommend this to a friendGreat Headpiece.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bluetooth headset, from craftsmanship to usability, this is by far the best bluetooth headset I've ever used.
I would recommend this to a friendBest product to get the most from a Wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, it works as the manufacturer describes. It is the most interactive wireless ear piece for a cell phone.
I would recommend this to a friendAwesome device...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would highly recommend !!!!! Works great.... Very convenient for me while I'm working ...
I would recommend this to a friendGreat Earpiece!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best second to Bose.........down side to these they only last 1 year 6 months max.
I would recommend this to a friendGood earpiece
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good air peace work good and didn't really have much problem with
I would recommend this to a friendOk item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than some of the other devices I've used not what I was looking for.
I would recommend this to a friendComfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good noise canceling if you're a truck driver but otherwise it's ok.
No, I would not recommend this to a friendGood headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the headphone and have been using it for at least 4-5 years.
I would recommend this to a friendPlantronics
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Bluetooth / water proof/ works with Alexa 100% recommended
I would recommend this to a friendgood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's exactly as advertised and very user friendly.
I would recommend this to a friendGreat for truckers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it great in noise reduction, very clear.easy to use
I would recommend this to a friendHeadset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a reliable, durable headset. I am unsure how this 5220 item model differs from the 5200 model.
I would recommend this to a friendlike the product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful. I like it. My husband uses it mostly.
I would recommend this to a friendYess!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life could be better and can hear clearly on both ends
I would recommend this to a friendGood voice recognition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd plantronics earpiece and I loose them before they go bad
I would recommend this to a friendGreat Noise Supressiom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I drive for a living and use this Headset daily with no problems at all
I would recommend this to a friendmisses the mark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited at first to try this product. unfortunately, the connectivity to my phone, especially in a car where i need it the most, is subpar at best. it also struggles to have good voice recognition and people struggle to hear me as if i am in a tunnel or sometimes not at all. i have tried it on both ears, attempted to move the microphone in tons of different places and still the results are less than desired. it is also somewhat heavy to wear on my ear for extended periods of time. i think this product, in theory, is well designed but it simply misses the mark on execution
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for sharing your honest feedback; However, we're sorry to hear about your experience. Please rest assured the Voyager 5200 is one of our best communication devices, hence scenarios like these are very unlikely. To troubleshoot connectivity/audio issues, please reset the connection between your phone and the earpiece. To do so: https://bit.ly/2OOMfnw. If the earpiece is disconnecting during calls, this might be related to the sensors as they detect the pressure from your ear, yet there can be external factors triggering them, like being a bit loose from your ear or wearing glasses. To isolate the cause of the issue, disable the master sensor through our Hub app for Desktop: https://bit.ly/30jDXJM. Also, be sure to update the firmware version. Lastly, testing the earpiece with a different phone, at different locations and while it is paired with a single BT device is also ideal to determine the cause of the issue. Please note this model counts with a one-year limited warranty. Thank you for bringing this to our attention. If you require further assistance, please contact our Customer Care Team at: (888) 248-4143 or (916) 928-7561
Not worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting this to be the topof the line for platronics bluetooth equipment but not so. People always complained that they couldn't hear me or either I sounded far away...I ended up returningthe item and exchanged for another one... not the same model but another platronics earpiece.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for taking the time to review our Voyager 5220, we are sorry to hear you experienced trouble with your unit.
You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone.
If this does not fix your issue, we suggest pairing the headset to another cell phone as a test. If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset.
Please don't hesitate to contact our customer care group at 800-985-9815 if you require assistance!
As advertised!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products for office use! I would recommend to anyone!
I would recommend this to a friend