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Customer reviews

Rating 4.4 out of 5 stars with 7687 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 7,687 reviews
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is one of the best out there, it's a bit pricy but I believe in this case you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new voyager rocks !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then latest voyager is the best of them all . I've had the previous models and I like them all but this is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be a little longer but the overall performance is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Plantronics 5200

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Plantronics has been bought out by "Poly Tech". It seems they are having problems with the sensors. It has trouble sensing whether they or on your ear or not. Service is nothing near Plantronic's service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for clear conversions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, this product helps me with hands free driving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I have ever used. Have used several other brands no comparison.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset is ok needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improve on life of headset such life span and wear ability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this Bluetooth for short time so far is the best by far

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable with audio lag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it seemed like a computer problem but after trying with multiple devices it was determined to be the headset. Noise cancellation is questionable and often leads to making voices sound like they are in a tin can while also sounding choppy not unlike a bad cell connection. Bluetooth also randomly disconnects. When the battery is low it will sometimes shut off abruptly. When using for video calls the audio is delayed by roughly a second regardless of device. Overall just not reliable enough to justify particularly if you depend on reliability for business.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for sharing your honest feedback on our Voyager 5220. We're sorry to hear about your experience. It is important to point out that we do not recommend using the standard earpiece with a PC. Bluetooth technology works through different profiles and these are the one's the computer's internal Bluetooth should have to at least allow a connection: Audio/Video Remote Control Profile (AVRCP), Wideband Hands-free (HFP) Profile 1.6 and Headset (HSP) Profile 1.2 and Bluetooth Advanced Audio Distribution Profile (A2DP). Nowadays many computers have Bluetooth built-in but not all of them support Bluetooth headsets. Many times, these drivers are not installed by default – even on new computer installations. To isolate the cause of the issue, please test the earpiece with your cell phone and verify if you still get the same issue. We strongly recommend you to checkout our Voyager 5200 UC version since it is designed to ensure PC connectivity and top audio quality. If the earpiece still disconnects while it is only paired to your cell phone, then please try disabling the sensors through our Plantronics Hub Software for Desktop: https://goo.gl/5ceQ1v. Once the installation is complete on your PC, connect the earpiece via USB cable and go to settings>sensors on Hub. This model comes with a one-year limited warranty. Thank you for your comments. We will forward them to our team for review and consideration. If you need further assistance, feel free to contact our Customer Care Team at: 1-888-363-0726. plantronics

  • Rated 4 out of 5 stars

    Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like plantronics! I should've bought this one in the first place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the long talk time. This is my second Plantronics 5200 because I broke my last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can’t live with out it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work really hard and long hours. I am able to answer all of my work calls without tying up my hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty!! Awesome customer service over the phone as well as curbside pickup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product/no warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product bummer that we can no longer purchase warranty for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue tooth ear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would definitely buy again I have two of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oju Plantronics Voyager 5220

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with value for money. Hope to recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a truck driver and after trying a few others, this one works best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very easy to use, I love the app addition on my iPhone so I can update my head set

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bluetooth earset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth earpiece god for noise reduction...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many bluetooth's. This is the first one that I've had that finally fit correctly in my ear and was clear.

    I would recommend this to a friend