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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7685 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 7,685 reviews
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Comfortable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several of these over the years. Always comfortable, easy to use. I can take or refuse calls and put it on mute. Battery lasts about 6 hours of use. Voice answering is great if I am driving or cooking. Unit is small and no one can see it with my hair down. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Robust, reliable workhorse for "work from home"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade to a tried and tested product... As good as the previous versions but with good noise cancellation and Alexa features providing the "icing on the top"

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headset work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this headset connected to my windows 10 Dell laptop. Use it mainly while in video calls in MS Teams and Skype. the sound is great, battery life is not bad at all. Unfortunately I thought it was going to bring the travel case, but that's my mistake. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a headset for multipoint pairing. The 5220 does the job well. Also streams audio well. Audio is clear from both phones. I like the voice prompts to answer or ignore incoming calls. Paired without issues. Battery life is pretty good ( I get about 3-4 days ) and use it for work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Favorite Headset for Calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite headset for phone calls. The clarity and noise cancelation is truly impressive. I did get the extra protection offered by best buy as after a year, I had issues with my last one. Otherwise, this is worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best of brand

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headset for work and it is tremendous. The battery life is good the sound quality is good the call quality is good. It's really the best I've ever used. It's also the least uncomfortable of similar devices in its field.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works great I really like this headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a Plantronics Voyager model that I have had for many years. I was beginning to have trouble with the Voyager staying connected to my phone. This new headset is clear on both ends of the call and it feels great. I also like that it has the option to charge with the micro usb.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Peer feedback is 100%

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a Jeep Wrangler, driving down the freeway I'm able to talk and be heard clearly with this headset. It's also quite comfortable that I forget I even have it on. Voice activation works well, connecting to your phones google a d Alexa was also easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Fantastic bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been in my car in a roaring downpour and people think I'm in my office. Yes, it's a bit bigger than some, but if you rely on a bluetooth for business calls or have family members with hearing issues as we do, this is fantastic. My only wish would be a beeper on it so I can find it when I misplace it!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially purchased the legend however I found if I put my phone in my pocket or on my belt for work the legend doesn't stay connected. The 5220 has stayed connected no problem and works great! only downside is the volume at times is poor.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have struggled with finding a good headset over the years. I always purchased ones under $50 and have had poor results. I finally decided to spend the extra money and could not be more satisfied. Great battery life and very easy to use. Very clear sound for an ear-piece headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Little Bluetooth Headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a Plantronics Voyager Bluetooth Headset with my phones for a number of years. They are comfortable fitting, always provide great clarity of sound, and the charge lasts for the longest of all calls and in standby mode too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling Bluetooth devise. Has a long battery life. Very comfortable on tge ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lightweight Bluetooth

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love my Bluetooth. Use it for walking and working around the house while multitasking. Great sound with clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Skeptical because of other reviews...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit I read way too many reviews on this and was skeptical. People recommended older versions. Complained about various issues. Eventually I couldn't wait and decided of all options, this would work the best for me. So far it has been great. I can hear clearly (and I have hearing problems). Callers have no problems hearing me. It does seem like the battery life is less, but I'm in sales, so constant calls and standby are a part of everyday. Multipoint is the biggest seller for me. I use 2 cell phones, so being able to answer calls from each one without any switching or delays is an incredible time saver. I don't use the Amazon Alexa feature. So I can't comment on that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic earpiece but aesthetically unpleasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earpieces clarity is exceptional. The noise cancellation from outside distractions also helps me a lot, whether on a business or personal call. I occasionally listen to music on it, as well. Although I don't think this device is specifically made for that type of market, I find it a nice plus that I can listen to music with relative clarity, if I want to. The only drawback is the microphone, which is also probably the reason for the clarity. The microphone is long and very ugly. I often get comments about "have you reached Captain Kirk yet?".... funny, I know. But the benefits and need for this device outweigh concerns I have over the aesthetics

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd one. I had my first one for over 2 years. When it stopped working, I brought another one. If has good clarity and fairy low wind noise. I don't receive any complaints during phone calls. It's Alexa compatible, fits well, & comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Clear and Lightweight Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is clear and very light. Others say they can hear me well too. I havent used it in windy environments yet though, so not sure how well it performs there. Looks good too and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    LOVE IT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to have both of my phones on ONE headset. I dont have to disconnect one and connect another. Both phones paired AT THE SAME TIME. I hit a button and tell it to call somebody and bam it's done. Call quality is great and the battery is on day 2 since I charged it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A definite must have for most drivers!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully in the wind or when driving with the windows down. It also sounds good when driving with the top down, but the Legend works better for this purpose. You definitely won’t have to pull over to take or make calls with this device, because the mic and earbud clarity are almost perfect. A definite must have for almost every driver.

    I would recommend this to a friend