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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7685 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 7,685 reviews
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great Sound Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Voyager 5220 headset is very clear, lightweight and very reliable. I've had this headset for years and the call quality is exceptional. I've tried various other headsets in the past but this one continues to be my go to headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good qualty bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second 5200 series headset and I ordered the second as I often work longer than the old one can stay charged, and the charge time is actually quite good ! It appears so far that the 5220 has an even better battery and the sound quality I expect from Plantronics !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    All Good, except needs ear bud type end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in all aspects, but not perfect. would be perfect for me if it had an end that would fit further into ear like an earbud. Always have to push on it to get it close enough to hear. No one makes a perfect unit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    LTS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using this name brand for a least 7 years and I love it, noise reducer works perfect and the battery actually last long (7hours)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The person on the other end can hear clearly too. Comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth

    Rated 5 out of 5 stars

    Best bluetooth headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best bluethooth headset for offical calls I had used so far. I have been using it cor 2 years now and never faced a single issue. Voice quality is excellent.battery back is still as good as it was on day one. I bought one for my father as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Good but overpriced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does NOT include the magnetic charger. Has a bit of a problem when connected to 2 phones. It's what you would expect for a high end headset. Comfortable and does have good battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    IMPRESSIVE SOUND QUALITY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more than impressed with the overall sound quality. Clean, balanced and adjustable to meet your needs. I found that doing several 'Test Calls' from within your home first was a great way to see how well it handled various situations. You'll do best under any conditions to speak at lower volumes as you would if the person was right next to you. If you speak too loudly, it will distort the sound. It is built in Mexico. Parts or components are fragile so take care with it. My only negative is that the base charging station (essential) isn't included. The small and ultra-fragile charging cord/pin must be connected carefully and gently. The charging base eliminates that concern and you can simply put the headpiece away each evening by laying it down where it self-connects to the base charger. Still, a solid 5 stars.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Plantronics Scores Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th or 5th Plantronics BT HS and my 2nd 5220. I use a HS constantly and nothing I've used compares to Plantronics. My 1st 5200 series came back to life after a trip through the Maytag. I let it dry out in rice for 2 weeks before charging it. But in the meantime I came across the 5220 at BB out of necessity. Love it. Claims of 30 meter range are questionable, but it does seem to work further from my handsets than other BT HS's. That 5220 got run over in a parking lot. It still works!!! But smashed doesn't fit my ear very well, so I got another 5220 without hesitation. Gripes: There are times when I have to power down in order to restore connectivity, but understand it's paired to 2 handsets at the same time, and one is continually in/out of range (I'm in/out of my car all day), and it's also fighting the BT of the car for dominance. Keepers: App allows you easy customization, comfort, voice quality (have mine set to HD voice and haven't noticed any battery drain), and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about Plantronics devices is there is no noise interference. (Even if I had Bluetooth through my car, I’d probably use this instead.) This device can be recharged on the car lighter, too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Best tech for the price. Not fun to wear.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics headset is the best for canceling wind and other background noises and is also very strong for connecting right away and distance. With that being said the Voyager is somewhat bulky and after awhile not fun to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earpiece ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried different types of Bluetooth earpieces and by far this is the best, premium sound, great quality and comfortable to wear all day specially in times like this when having the phone away for the hands as much as possible is best.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A little pricey, but a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, good quality, unobtrusive, good sound. Could be less expensive, but I have purchased less expensive, and they haven't been as comfortable, etc. Easily switcheable from ear to ear; voice control; announces the call and the caller, with the option to "annser" or "ignore." I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It works very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has worked very well for me. As a garbage truck driver I need to be able to communicate with my boss and coworkers and do this hands free. The voice commands have worked pretty well so I’m able to answer incoming calls without even touching my phone because of this headset. I drive in a big loud garbage truck with the doors open and people can still hear me with no problem. I can hear them as well. I’m pretty pleased with my Plantronics Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sounds goods

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the earpiece daily and have since it was purchased. It provides excellent sound and nose cancellation. The item charges fast and last long. Speech recognition works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    SWEET

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sounding on the receiver’s ear eliminating background noise. Extremely clear sound and comfortable in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Best I have found

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, very clear. Other end hears clearly as well. Other than when using on the left ear the mute button is easy to hit and the ear pieces can be finicky when in the ear. Battery life is all day if used hard,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    On the job headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product sound quality was superb. Loved that I could hear the guys on the job and also listen to my music. Easy to answer the phone easy to text message very good product. The salesman that helped me was very informative.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headset!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I have used. The clarity of the calls and the longevity of the battery makes it worth the price. Noise canceling is a big plus. Connecting to my work phone and personal phone at the same time is also a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Bluetooth ear piece money can buy. Super long battery life. Can connect 2 phones at one time which was great as I have personal and work phone. I have had mine for over a year no issues. I just purchased another for my Boss.

    I would recommend this to a friend