Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7676 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 7,676 reviews
  • Rated 5 out of 5 stars

    Great Reception

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Voyager Bluetooth headset. The reception and fit are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is my 3rd one purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i do mechanic work and need free hands. this product has been faithful for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for driving with windows down.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that this product is everything the manufacturers claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PRODUCT HAVE HAD FOR SEVERAL YEARS !!!!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT HAVE HAD FOR SEVERAL YEARS !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, these ear buds are the best I have ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any car bluetooth, people can actually hear and understand you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A CHRISTMAS PRESENT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVEN'T GIVEN IT AS A PRESENT AS YET BUT USE THIS AT WORK AND IT WORKS GREAT.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great product gone bad!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to be a great product, I have been using this style and series for years or since they came out. I am on the road all day in the service business driving from customer to customer. Since July 2021 I am on my 3rd one due to voice fading out, I could still hear fine but my customers would keep telling me I was breaking up or sounded distant so which makes this product unusable. Defiantly a red flag if Geek Squad will no longer cover the product. Now looking at my receipt you only have 15 days to return or exchange, so now I am stuck losing another $120.00. I and my family have multiple businesses so we go through electronics just due to use and usually buy Geek Squad for most electronics, computers, printers, etc. So now I went in and bought 2 Aeropex Aftershokz Mini and will pick up today 1 Aeropex Aftershokz. I hope these work out fine. As much as I like to buy from my Local Best Buy you can get about the same pricing and better return policy from Amazon on some of their products. Once again I would rather purchase from Best Buy but they are starting to lose our business.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello and thank you for sharing your feedback; Though we're truly sorry to hear about your experience. The Voyager 5220 is one of our best communication devices, featuring four-microphones active digital signal processing (DSP), acoustic echo cancellation and six layers of protection against wind noise. To troubleshoot microphone issues, please reset the BT connection between your phone and earpiece. To do so: https://bit.ly/2OOMfnw. Ensure the firmware version is up-to-date through our Hub Software for Desktop: https://bit.ly/30jDXJM. Lastly, testing the earpiece with a different phone model, at different locations, and while it is paired with a single Bluetooth device is also ideal to determine the cause of the issue. Please note this model counts with a one-year limited warranty. We do thank you for bringing this to our attention. If you require further assistance, feel free to contact our Customer Care Team at: (888) 248-4143 or (916) 928-7561 plantronics

  • Rated 5 out of 5 stars

    Great ear bud Plantronics

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great great great great great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for me.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for me. I think you'll like the way it fits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset reception and clarity is the best I’ve experienced with any headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my ear piece

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service I'm a truck driver so this works real good for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this headset!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Plantronics Voyager Legend and this one is even better!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great bluethooth ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one of the best bluetooth i ever had i super recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like features

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the 5220 but could not wear it, had to swap out for 3220

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it hands free and also not a lot o noise I will recommend definitely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity is great and the features are the best. Would buy again and recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Doesn't fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could find a way to make this fit it would be excellent. The battery life is good, the features are generally good - it just doesn't fit.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we are sorry to her this headset's comfort did not meet your expectations.

      We always aim for our headsets to accommodate 80% or more of all different ear shapes and sizes, however, if you don't find a secure and comfortable fit with the product even after trying all of the included ear tip sizes we do recommend that you consider trying a headset with a different wearing style.

      We'll forward your comments and feedback to our team for future consideration, please don't hesitate to contact us at https://www.plantronics.com/us/en/support/contact Plantronics

  • Rated 1 out of 5 stars

    Microphone failure

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the most amazing headset option ... portable and easy to pair with different computers, until one day when it decided to only work for audio and not microphone, which rendered it useless. Of course, it was 2 months after the return window. I purchased on December 11 and the device stopped working correctly on March 11. Waste of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best blue tooth brand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite from all the other brands. Fits in my ears well and does not fall out.

    I would recommend this to a friend