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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7676 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 7,676 reviews
  • Rated 5 out of 5 stars

    Great !! I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service!! Every visit has been welcomed with a smile

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbud problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbud would not release after being unlocked. Other than that it works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear peice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its a nice product for the price but i do miss my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best. I will use it wherever I go. I will let people try it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second bluetooth. Will always buy Plantronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It works great and I'm so thankful I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of the best bluetooth devices i've ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great up to date Bluetooth for the newest phone ou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth headset is very compatible with the newest phone out now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a replacement for prev plantronics blue t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it before, old one just wore out Tried other brands before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth Earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality & ease of setup are unsurpassed! This is my 2nd Voyager!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the drawbacks in previous version are fixed in this new version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal very good product great warranty...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, another great Bluetooth from Plantronics. Best on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase. Works great. Would really recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Bluetooth

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky and heavy, nice clarity but not long lasting before it became defective. Droppings the calls while talking.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi Deas and thank you for sharing your honest feedback. We're sorry to hear you were not happy with your product. The Voyager 5220 is one of our best communication headsets and specially engineered to fit the vast majority of ear shapes and sizes. There are some things you could try that should fix connectivity issues. This might be related to the smart sensors. These detect the pressure from your ear but there can be external conditions triggering them like having the earpiece a bit loose from your ear or wearing glasses, consequently sending the call back to the phone. To isolate the cause of the issue, please disable the master sensors through our Hub Software for Desktop: https://bit.ly/30jDXJM. Connect the earpiece powered-off via USB cable and go to settings>sensors>master sensor. If you would like to keep the sensors enabled, you can also reset them: Wearing the headset, tap the Call button to test sensors. A talk time voice alert means sensors are working. A tone or lack of voice prompts means sensors need to be reset.To reset the sensors, power on headset, connect the headset to a charger or directly to your computer's USB port and place it on a flat, non-metallic surface for more than 10 seconds. You might also want to ensure the unit's firmware version is up to date through Hub Software. We thank you for bringing this to our attention. We will forward your comments to our team for review and consideration. If you require further assistance, please contact our Customer Care Team at: 1 888 248 4143 or 1 916 928 7561 plantronics

  • Rated 5 out of 5 stars

    Very Comfortable Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. It fits comfortably and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great item because it keeps you hands-fr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to give this as a gift to friends because I enjoy it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operated as advertised and was helpful to be handsfree

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frequently used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are used frequently as a hands free device.great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for my needs. Have no problems with it.

    I would recommend this to a friend