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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7685 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 7,685 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did quite a bit of research as well as used several top bluetooth headsets and this has been the best. The runner up was the Bose II. I need background noise cancelation and the Bose was pretty good. This has been much better. I work with farm machinery and when I get out of the cab and next to a motor, no one can tell. You really have to get close before your voice starts to sound a little tinny or robot like. At that point its actually hard to hear the other person. If it was loud enough to hear them next to that, you would get hearing damage. The wind cancelation is hit or miss, but I can tell you that without a doubt, this is the best you are going to get and short of sticking your head out of a moving vehicle, its pretty flawless. Of course fit is always a concern, but with multiple ear pieces I think you can find something that suits you. I can also where this with sunglasses and it doesn't bother me or the headset a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very clear. Filters backgound noise. I cut grass and the person could still hear me clearly. Comfortable on ear, however, be careful not to loose it. Wish there was a carrying case included

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, charges quickly, finally a headset that's comfortable to wear. Great sound, everything is clear & quality. Good price & good product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid hardware and great sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, solid ear piece. I was going to give this 4 stars because the amplifier that wraps behind the ear is a little thick, but I’ve worn it a few times now and I didn’t mind the piece. I also wear reader glasses when needed and didn’t feel any difference…but I don’t wear glasses all the time. The sound quality is good enough that no one knows I’m wearing an ear piece, versus talking directly into my phone. Friends have told me they don’t hear any of the normal background noise that you hear with cheaper ear pieces. A bit on the pricey side, but other that I have bought that were cheaper had serious sound quality issues.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a couple of other headsets before this one and I have to wear them ALL day... This one is GREAT! Very comfortable and very clear not just for my hearing but for the other end too :) Connects to my laptop and my cellphone both perfectly!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good call quality most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've received a few complaints about call quality, but this is a very good headset most of the time. Headset is comfortable once it's in my ear but sometimes the volume isn't sufficient due to the looser fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Bluetooth for my husband. He has an old car that could not have one installed. His clients can clearly hear him. We love that he can answer calls hands free. The over the ear design is comfortable. I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    GREAT HEADSET & TIP SO IT WON'T DRIVE YOU CRAZY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a number of these headsets over the years and keep coming back because no other headset has the noise cancelling capability this has...I also need an over the ear as I don't have a notch in my ear for earbuds. Here is one tip - TURN OFF THE MASTER WEARING SENSOR. If you don't the headset will often disconnect and go to your phone for a few seconds...it's really touchy. I also highly recommend getting the charging case...makes it harder to lose or break the headset and it adds 7+ hours of talk time between charges.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Blue tooth ear piece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Comfortable to wear. Background noise cancellation really good. Easy to use. Easy to connect with phone. Recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Good hands free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good: Bluetooth connection was simple. Charge lasts pretty long. Comfortable enough to wear for a few hours if necessary. Available charge case Bad: Price is a little high. Charge case should be included.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Excellent, but wears down, get replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the highest quality, most comfortable headset I've ever owned, and I've gone through quite a few. My previous favorite was the Jabra Supreme 2, and this Plantronics surpasses it in every category except one: longevity. I usually have to replace mine between 5-18 months after I get it, either due to it developing connection issues or just starting to fall apart. To be fair, I wear and use it between 5-10 hours every day of the week, but I usually got between 2-3 years out of my Supreme 2. Thankfully with Best Buy's replacement plans, I haven't had to outright buy a new one since my very first one. Thus I give 4 stars, but I'd make it five if you include the 2 year replacement plan

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset clear and good noise cancellation, works great with 2 phones, and is pretty durable, i do commercial/ industrial HVAC in Texas, so you know its been tested in all conditions, also very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for work, excellent noise cancellation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, handy, i pirchased case too. Good battery life with case. Excellent noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All the Legend has to offer and just a bit more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a Plantronics Voyager Legend at work for the past year and wanted a second headset for home/driving. Saw the v5200 model, read a couple reviews about better handling of wind noise and jumped right in. Purchased the case for it a couple weeks later for easy charging and a safer way to store the headset. Sounds as good (maybe better) than using the Legend, have not had much of an opportunity to do the wind test. People I call say I sound great so what more could I ask for. A bit more expensive but is it worth it...maybe. For what its worth I always buy Plantronics headsets and I am yet to regret it. I use an Android phone and the Plantronics Hub app to set it up just the way I want it to work. Have noticed a couple firmware upgrades (comes through the Plantronics Hub app) to squash bugs which i guess is nice but have not experienced any problems that i found needed to be fixed. I am a fan and highly suggest this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast connection. I am a truck driver who also works around loud heavy equipment all day. I can actually hear with this device. Excellent with noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth

    Rated 4 out of 5 stars

    Very good earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plantronics 5220 is a very good bluetooth headset. It works very well and connects to phone easily. I was able to connect both of my phones to it. It last just as long as the plantronics voyager legend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear piece is by far the best I've ever tried. You can hear well on it and the receiving end can hear you good. It is lightweight and has three different size ear pieces to fit your ear. It's a little pricey but definitely worth the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good Bluetooth earpiece!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is pretty good and not too bad a fit around the ear. Clear audio when taking calls and callers never seem to have trouble hearing me as well. No complaints so far. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Voyager 5220

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, very comfortable sometimes i don't even know i have it on... Clear sound and call quality..lets me take calls and still hear whats going on around me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very clear highly good in noisy area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in construction and make/am around lots of noise and interference. This device is so good in noise canceling yet clear n so easy to hear n to send. Does not hurt ears n super lasting all day even w lots of use as well as listening to music n podcasts

    I would recommend this to a friend