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Customer reviews

Rating 4.4 out of 5 stars with 7684 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 7,684 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset clear and good noise cancellation, works great with 2 phones, and is pretty durable, i do commercial/ industrial HVAC in Texas, so you know its been tested in all conditions, also very comfortable

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third time I have bought this headset. It works well for us. (My wife also has one.) The range is not quite as good as listed. It stays on the ear very well. Be careful not to take a shower with it! You will forget you have it on. We use it for voice only, not for music. We DO recommend this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Voyager 5220

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, very comfortable sometimes i don't even know i have it on... Clear sound and call quality..lets me take calls and still hear whats going on around me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a high-quality headset, making it great for making calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    It just works and works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, people can hear me clearly when it’s windy, long battery life, works when I’m sweaty. Best one I’ve found and have been using them for 12 years

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Excellent, but wears down, get replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the highest quality, most comfortable headset I've ever owned, and I've gone through quite a few. My previous favorite was the Jabra Supreme 2, and this Plantronics surpasses it in every category except one: longevity. I usually have to replace mine between 5-18 months after I get it, either due to it developing connection issues or just starting to fall apart. To be fair, I wear and use it between 5-10 hours every day of the week, but I usually got between 2-3 years out of my Supreme 2. Thankfully with Best Buy's replacement plans, I haven't had to outright buy a new one since my very first one. Thus I give 4 stars, but I'd make it five if you include the 2 year replacement plan

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Good hands free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good: Bluetooth connection was simple. Charge lasts pretty long. Comfortable enough to wear for a few hours if necessary. Available charge case Bad: Price is a little high. Charge case should be included.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear piece is by far the best I've ever tried. You can hear well on it and the receiving end can hear you good. It is lightweight and has three different size ear pieces to fit your ear. It's a little pricey but definitely worth the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All the Legend has to offer and just a bit more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a Plantronics Voyager Legend at work for the past year and wanted a second headset for home/driving. Saw the v5200 model, read a couple reviews about better handling of wind noise and jumped right in. Purchased the case for it a couple weeks later for easy charging and a safer way to store the headset. Sounds as good (maybe better) than using the Legend, have not had much of an opportunity to do the wind test. People I call say I sound great so what more could I ask for. A bit more expensive but is it worth it...maybe. For what its worth I always buy Plantronics headsets and I am yet to regret it. I use an Android phone and the Plantronics Hub app to set it up just the way I want it to work. Have noticed a couple firmware upgrades (comes through the Plantronics Hub app) to squash bugs which i guess is nice but have not experienced any problems that i found needed to be fixed. I am a fan and highly suggest this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good Bluetooth earpiece!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is pretty good and not too bad a fit around the ear. Clear audio when taking calls and callers never seem to have trouble hearing me as well. No complaints so far. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect for people on the road alot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent at eliminating background noise. People can hear me clearly and I can hear them without all the cars or ambiant noise that is usually present in other headsets. Battery life is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth

    Rated 4 out of 5 stars

    Very good earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plantronics 5220 is a very good bluetooth headset. It works very well and connects to phone easily. I was able to connect both of my phones to it. It last just as long as the plantronics voyager legend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid one ear head phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality and very comfortable to wear. I wish the battery would last longer, but its perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for WFH

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Comfortable and easy to connect. Microphone works well. Really like having one ear free. Keep it mind this is after only one week of use so can’t speak for longevity, although feels sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very clear highly good in noisy area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in construction and make/am around lots of noise and interference. This device is so good in noise canceling yet clear n so easy to hear n to send. Does not hurt ears n super lasting all day even w lots of use as well as listening to music n podcasts

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Really good ear piece for my cell phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear piece has good tone and is comfortable to wear. I have been generally pleased with it, though there are a few times when it echoes a bit. Overall, it is quite a good piece of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earpiece!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on the phone all day long because of the type of work I do. This is probably one of the best earpiece I have ever had. The battery lasts a long time, easy to use and what is most important it blocks most of the outside noise!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The beat noise canceling headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise canceling headset So easy to use Wished to have the charging case and USB with it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Ear Piece Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve always enjoyed extended warranty on certain items. This ear piece has excellent quality and longevity. Fits perfect, the hearing quality is fantastic, and receiving call parties never complain. I love it. Any time I need to replace it, Best Buy always does the honor of exchanging it. They have the best policies. This is why I handle all my electronics with Best Buy. I’ve used this particular ear piece for years of business.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good sound quality, low noise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear phone is loaded with lots of great features, too numerous to list here. You can actually carry on a conversation, while driving down the interstate, with your windows down. It has excellent battery life and it is very comfortable to wear, despite its size.

    I would recommend this to a friend