Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 7685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 7,685 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Really good ear piece for my cell phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear piece has good tone and is comfortable to wear. I have been generally pleased with it, though there are a few times when it echoes a bit. Overall, it is quite a good piece of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good sound quality, low noise.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear phone is loaded with lots of great features, too numerous to list here. You can actually carry on a conversation, while driving down the interstate, with your windows down. It has excellent battery life and it is very comfortable to wear, despite its size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great, the only reason for 4 stars is because of fit, I wear a 7 3/4 size hat and I wish there was a way to adjust the fit as it's a little bit small and can't keep the earbud in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect for people on the road alot

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent at eliminating background noise. People can hear me clearly and I can hear them without all the cars or ambiant noise that is usually present in other headsets. Battery life is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earpiece!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on the phone all day long because of the type of work I do. This is probably one of the best earpiece I have ever had. The battery lasts a long time, easy to use and what is most important it blocks most of the outside noise!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    It just works and works well

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, people can hear me clearly when it’s windy, long battery life, works when I’m sweaty. Best one I’ve found and have been using them for 12 years

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best bluetooth headset period!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned quite a few bluetooth headsets & this one is by far the best one. Noise cancelation is great! The person on the other side can hear you loud & clear. Battery life is also good. If I ever was to buy another bluetooth headset I would get this one again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for WFH

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Comfortable and easy to connect. Microphone works well. Really like having one ear free. Keep it mind this is after only one week of use so can’t speak for longevity, although feels sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bluetooth earpiece

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this is a little more pricey of the Bluetooth headset selections, the sound quality is really good and fits on my ear solidly, especially with the ear support around the outside. It has 3 sizes included for the earbuds and may take some experimentation to find the depth in your ear canal that you'll be comfortable with. If the earbud is too large, it can cause some irritation after it expands when placing in the ear canal. So I had to choose a slightly smaller earbud size so that it's comfortable after it expands and sits in your ear for awhile. The action of talking can cause the inside of your ear canal to rub against the earbud slightly, so don't make it too large if you need to place it deeper in your ear. If you only need to place it against your ear opening only and not too deeply in the canal, then earbud size just needs to be big enough to provide non-movement along the outside.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an earpiece that had made me sound like I was in a windy cave with this one. Best rated on many review websites. Not cheap but so worth the cost. I'm hands free all day, sounding clear to others with good sound in my ear. Pretty comfortable too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best one available

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my 5220 for about 2 months now and feel very good about this purchase. Call clarity is excellent and ease of use is also very good. I would give it 5 points if it was just a little smaller but had the Jawbone Era prior to this and will tell you that the 5220 has much better call clarity, both inside and outside in the wind. The 5220 also has a nice battery life and I can easily make it through an entire day and then some with a single charge. I would recommend the charging case if you travel. It keeps the unit safe inside the hard plastic case and allows it to recharge while in the case. Definitely worth the extra $40 or so. I still think that this is the best bluetooth device available.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Above average call and battery quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset give you two things we all want in a headset: Above average call and battery life. Overall it has a nice design and is as easy/hard to pair as any other headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good So Far But Battery Life is Overstated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud and clear as my old Plantronics M50 but I would assume it's the wind/noise canceling feature. It still works fine and people I talk to say they can hear me better than with the old one. I don't know talk time is really 7 hours. I used it 3 hours one day, left it on overnight and the next morning I got an alert the battery is low. Not what I expect from the stated 7 hours talk time and 9 days standby. Overall works great but I don't trust the talk time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST HEAD SET

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my Third Plantronics Voyager in i guess 6 or 7 years. the first one I had for 3 years I lost, bought another, then found the original 3 months later - outside. I dried it and plugged it in and it worked. I had a back up for the next 6 months before the battery finally gave out. the next one lasted me about 3 years before rough handling made the mic boom split. I bought a new one and later decided to GLUE the mic boom back together and guess what it works - not perfect, but i have a back up again. I regularly ask customers if they can hear me if i have the sunroof or windows open and the answer is always yes perfectly. If i close the windows it's only because i can't hear them with all the background noise. My only slight complaint is they switched the button functions on this latest model. I'm hoping they are configurable so i can go back to what i was used to.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product completely drowns out the background noise. Comfortable design the only complaint is that the Bluetooth sometimes drops from the phone and you have to reconnect it.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth. I have heard others say how great these are and had to try them. The earpiece provides great clarity and the microphone does an outstanding job of canceling background noise. I work in a noisy environment and this is remarkably good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great, but wish it had longer talk time.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset has great incoming and outgoing sound quality. Comfortable and easy to wear all day long. The talk time could be longer, and it cost it a star.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best wireless earpiece on the market

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several different earpieces even the airpods by Apple but none of them compares to the Plantronics 5200 earpiece is the best wind reduction you hear clearly has no static last much longer than most earpieces

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earpiece

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of the sound. People that I am talking don’t complain that they can’t hear me. I wish it would seat in my ear a little better. I have tried all the tips and the medium is to big and the small is not quite right

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dependable

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, and very rugged. Fits comfortably on either ear, and sound is exactly what you need for any conversation.

    I would recommend this to a friend