Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- SKU:
- 6563035
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
Great headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Better than the previous version.
I would recommend this to a friendExcellent for Truck Drivers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really recommend this Bluetooth, it's excellent!
I would recommend this to a friendGee-Man
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headset but it will die on you or break so definitely buy the service replacement plan
I would recommend this to a friendNot comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item thinking it was great based on the reviews, I quickly realized that it was not that comfortable and I looked like a secretary with this thing on. I returned it for a different model.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review and feedback on our Voyager 5200 series Bluetooth headset, we will forward your comments to our product managers for consideration when developing new devices.
Please feel free to contact us at www.plantronics.com/support if you have any additional comments or feedback regarding our products.
Horrible experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I first purchased this item at a truck stop cause am a truck driver, people complained that they coudnt hear me and that my voice was like a robot. I went back to the store and exchange it for another for a similar one thinking that the other was maybe damaged. But I had the same experice. I ended up throwing it away through the window of my truck. Then I saw it one day in best buy and I decide it to buy it again cause best buy is a good store but I had the same problem over and over again. This time I returned it. The Plantronics Voyager is better but it has some conection issues. I wouldnt recomend it at all
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for sharing your honest review; Though we're sorry to hear this has been your experience. The Voyager 5200 is one of our best communication headsets and specially engineered to deliver superior call clarity. Featuring Four-microphones with active digital signal processing (DSP) and delivers six layers of protection against wind noise. Please rest assured that scenarios like these are very unlikely. To troubleshoot microphone issues, please reset the BT connection. To do so: https://bit.ly/2OOMfnw. You may also want to ensure the firmware version is up to date through our Hub Software for desktop: https://bit.ly/30jDXJM. Lastly, testing the earpiece with a different mobile phone and while it is paired with a single BT device is also ideal to isolate the cause of the issue. If you still get the same issue, most likely the earpiece has an actual problem and it is best to replace it. This model counts with a one-year limited warranty. We will forward your comments to our team for review and consideration. If you require further assistance, please don't hesitate to contact our Customer Care Team at: 1 888 248 4143 or 1 916 928 7561.
- Pros mentioned:Comfort
Not loud enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to hear googles responses. It was comfortable to wear. Overall quality and durability were good. I am just not a one ear person.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, in order to get the best possible volume out of your headset's speaker please be sure to try adjusting the volume from the headset itself buy also from your phone's volume settings.
We will forward your feedback to our team for future consideration when developing new products, please don't hesitate to contact us at www.plantronics.com/support if you require assistance!
- Pros mentioned:Sound quality
Earpiece
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product no noise in the background will definitely be buying another one
I would recommend this to a friend - Cons mentioned:Fit
Too bulky!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased after reading the reviews. Was disappointed after purchase. App is not user friendly and headset is very bulky!
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your review on our Voyager 5220 headset, however, we are sorry to hear about your experience. Please note that our intention is to provide the highest quality products and services to our customers and we thank you for bringing this to our attention. We will gladly forward your comments and feedback to our team for future consideration when developing new products and accessories. Please feel free to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance.
- Pros mentioned:Comfort
Not worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems comfortable enough but people claim the volume on their side keeps going in and out. Disappointing! Also battery doesn't last very long at all.
No, I would not recommend this to a friend Worked well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hands-free earpiece worked well. I typically buy those that wrap around neck. Difficult to find those neck styles with where the mic is actually on the outside rather than the inside
I would recommend this to a friendIts ok.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done. After a while you hear echoes on the ear piece while your talking. I exchanged it for a second one that it did the same thing.
No, I would not recommend this to a friendEveryday headset
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great, by far my favorite headset. Im on my 4th one because they are not very durable and dont stand up to every day use.
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device is nice and convenient but compared to others the battery doesn’t last as long and the noise canceling doesn’t work as wells and the BlueParrott
I would recommend this to a friendJust ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is good but doesnt seem to last me over a year. So every year i have to replace it
No, I would not recommend this to a friendDriver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best headset i've ever bought but they only last 6 to 8 months, for the price they should last longer!
I would recommend this to a friendGood but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This earpiece has cool features but it doesn't always answer the phone when you hit the button or say "answer" it's glitchy sometimes, which is frustrating. Otherwise it works fine.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, we are sorry to hear you're experiencing trouble with your unit.
In order to troubleshoot connectivity or call control issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.
If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was very hard for people to here me. No matter how i adjusted it. Never had that problem PLT that i hD previously.
No, I would not recommend this to a friendNot the greatest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one does not hold charge as good as the legend did and the ear pieces don't fit as comfortably as the legend, not worth the extra money but best buy quit carrying the legend
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, we are sorry to hear you're experiencing trouble with your unit. This model should provide you with up to 7 hours of talk time on a full charge, if you're getting considerably lower talk time you might want to ensure your headset's firmware is up to date through our Plantronics Hub app and then try draining and recharging your headset to see if this helps. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am told that the person on the other end of my calls some times cannot hear me clearly. I can hear them fine. I have to adjust the microphone several times to get it to be clear again
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.
To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
Good sound. Not comforatble to wear very long.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This model is not nearly as comfortable as previous plantronics headsets I've had. I can't wear this one nearly as long as the other models I've owned. Overall performance is very good.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, we will forward your feedback to our team for consideration when developing new products and accessories.