Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- SKU:
- 6563035
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Great earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my bluetooth earbuds, very comfortable, this is my go to!!! Haven't found a better one yet!!
I would recommend this to a friend Price good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as strong as it’s described after few days your ear will start paining
No, I would not recommend this to a friend- Cons mentioned:Fit
Cp
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent product, but a little to bulky. Also a little heavy on the ear.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for sharing your honest feedback! However, we're sorry to hear you've found the unit a bit bulky and heavy. The Voyager 5220 is considered one of our best communication headsets and specially engineered to fit comfortably on the vast majority of ear shapes and sizes. We will surely forward your comments to our Product Development Team as we appreciate feedback based on customer use to create the best possible products. If you have any questions, feel free to contact our Customer Care Team at: 1-888-363-0726
Bluetooth ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth does ok , I have to reconnect with phone every time I turn it off ? Doesn't charge all the way to 7 hrs? Looses charge quicker than I think it should.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .This headset should give you up to 7 hours of talk time with a full charge.
If your headset is giving you considerably lower talk time or the battery drain is too high when not in use you might want to try resetting the Bluetooth connection between your phone and headset following these steps:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
If the issue is the same we recommend testing the device with another phone to determine if its on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following url to view our replacement steps: http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All
Ear Piece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used for a small amount of time and then it stopped working but worked well until then.
No, I would not recommend this to a friendReturned; didn't measure up...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned them, as the Voyager 5200 is a better product, but after all the years of use, was time to buy/get something new. Happy with the AfterShokz Opencomm. Sound quality not as good as the 5200's. Receiving party noticed the difference between the 3 newer bluetooth earpieces I tried )Plantronics - Explorer 505, & 5220
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for taking the time to share your honest review. We will forward your comments to our team for review and consideration. Feel free to contact our Customer Care Team at: https://www.poly.com/us/en/support/contact if you have any questions.
- Pros mentioned:Comfort
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear on both end, comfortable to use, great choice
I would recommend this to a friend - Pros mentioned:Weight
Great Bluetooth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and great clarity. The unit is very light.
I would recommend this to a friend Had to by a newer version of last model
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for almost a year, now seems the micro phone is starting to act up. We will soon see if warranty will cover issues.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your review on our Voyager 5220 headset, however, we are sorry to hear about your experience. If you are experiencing some issues with the microphone, you may want to try resetting the Bluetooth connection with your mobile. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4) Access to your Bluetooth settings and select "PLT_V5200". Once successfully paired, you will hear "pairing successful" and the LED on your headset will stop flashing red and blue. You may also want to check if it doesn't have any updates available through Plantronics Hub: https://bit.ly/2NNfqpE. Last but not least, we recommend testing the headset with a different mobile to isolate the issue. If for some reason you still encounter the same issue, then it means the headset has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can click on the following link for further instructions: https://bit.ly/2N637EC. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance.
- Pros mentioned:Bluetooth
Best of all
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Bluetooth and only bestbuy stores you can find this
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound qualityCons mentioned:Fit
Best Bluetooth headset available
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I have owned many Bluetooth headset over the years: Bose, Jabra, Jawbone, and Plantronics, along with other lesser known brands. The Plantronics Voyager 5220 is the best hands down. I always test out a new headset the same way...pair it with my cellphone, then hit the road...head down the highway at 70+ mph, use voice dialing to see if it can recognize commands properly and call my office line. This takes me into voicemail and I leave myself a message with the vehicle radio going at normal volume. Then, my voicemail gets sent as an mp3 to my phone. This way, once I've stopped the vehicle, I can listen to what it sounds like on the other end of a call. With the 5220, the voicemail was perfect...no road noise...no background radio...nothing but my voice coming through crystal clear. With 4 microphones, the 5220 detects which direction sounds are coming from and successfully eliminates sound other than your voice. Having owned the original Plantronics 570, as well as the Voyager Pro, the Voyager Legend, the Voyage Edge, I can say with certainty that this is the best BT handset I've ever used. The noise suppression is better than on any Jawbone or other Plantronics headset. Pros: great battery life; well placed up and down volume buttons, great voice command support. mini-usb charging (a big plus over the proprietary charging port on the Legend); comfortable wearing all day long, etc. Cons: large size may not be great for everybody; over ear design is great in upright position, but if you're a mechanic working under a vehicle, this won't stay on...I did have another "wing-type ear gel which I managed to fit over the smallest stock ear gel and that fixed that problem for me though. Recommendation: If you're looking for the best BT headset and are willing to pay the premium price, This is the headset and you won't be disappointed.
I would recommend this to a friend Too bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but I couldn’t use it because my glasses wouldn’t fit over the bulky earpiece
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you for your honest review on our Voyager 5200 headset. However, we are sorry to hear about your experience. Wearing glasses with this headset will probably not be too comfortable depending on the type or size of the arm of the eyeglasses. If the arms of your eyeglasses are too big or thick it will not be comfortable to use. We know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance.
- Pros mentioned:Battery life
Amazing Clarity and great battery life!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work in a big rig and I’m able to have conversations with great clarity. Also battery lasts eight hours or more during my working shift.
I would recommend this to a friend Phone issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the quality of this but it freezes up my phone constantly. I checked to see if it's a software update needed, but my phone is up to date.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, we are sorry to hear you're experiencing trouble with your unit.
In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.
If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
- Pros mentioned:Sound quality
Noise canceling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my last ear bud similar to this that lasted 8 years. This one is even better and people hear me clearly even with the window down.
I would recommend this to a friend Average
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality average. Love voice commands. I wish is came with a rechargeable case. Not good for gym
No, I would not recommend this to a friend- Cons mentioned:Fit
Not impressed with this Bluetooth Earpiece.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was severely disappointed with this headset. It was big and bulky. When trying this out, the person on the other line said I sounded like I was in a tunnel. Additionally, the bluetooth kept disconnecting and reconnecting even though my phone was sitting on the seat beside me while I was driving in my car. I returned this after a couple of weeks for a different ear piece.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220. We are sorry for your experience, our customer care group is available any time at www.plantronics.com/support in order to assist you before returning your product.
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third one i buy and was always impressed but not to happy with the charger and not the same quality as the older versions
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headset. Clear sounds, easy to connect to my phone. I like the command feature. When someone calls, I can just say "answer"
I would recommend this to a friend - Pros mentioned:Comfort
Plantronics Head Set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great headset. Allows you to deny calls or accept calls. Quiet and feels comfortable when wearing for long periods of time.
I would recommend this to a friend