Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- SKU:
- 6563035
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fit
Cp
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent product, but a little to bulky. Also a little heavy on the ear.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for sharing your honest feedback! However, we're sorry to hear you've found the unit a bit bulky and heavy. The Voyager 5220 is considered one of our best communication headsets and specially engineered to fit comfortably on the vast majority of ear shapes and sizes. We will surely forward your comments to our Product Development Team as we appreciate feedback based on customer use to create the best possible products. If you have any questions, feel free to contact our Customer Care Team at: 1-888-363-0726
Had to by a newer version of last model
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for almost a year, now seems the micro phone is starting to act up. We will soon see if warranty will cover issues.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your review on our Voyager 5220 headset, however, we are sorry to hear about your experience. If you are experiencing some issues with the microphone, you may want to try resetting the Bluetooth connection with your mobile. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4) Access to your Bluetooth settings and select "PLT_V5200". Once successfully paired, you will hear "pairing successful" and the LED on your headset will stop flashing red and blue. You may also want to check if it doesn't have any updates available through Plantronics Hub: https://bit.ly/2NNfqpE. Last but not least, we recommend testing the headset with a different mobile to isolate the issue. If for some reason you still encounter the same issue, then it means the headset has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can click on the following link for further instructions: https://bit.ly/2N637EC. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance.
- Cons mentioned:Volume
Too much money for a weak performer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low volume, disconnects from my smart phone while I am in a call, hardly six hours battery time. $119 is too much money spent for this kind of performance . A $30 worth blue tooth I had before was performing better then this, very disappointing .
No, I would not recommend this to a friend - Cons mentioned:Fit
Not impressed with this Bluetooth Earpiece.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was severely disappointed with this headset. It was big and bulky. When trying this out, the person on the other line said I sounded like I was in a tunnel. Additionally, the bluetooth kept disconnecting and reconnecting even though my phone was sitting on the seat beside me while I was driving in my car. I returned this after a couple of weeks for a different ear piece.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220. We are sorry for your experience, our customer care group is available any time at www.plantronics.com/support in order to assist you before returning your product.
- Pros mentioned:Battery life, Comfort, Sound qualityCons mentioned:Fit
Best Bluetooth headset available
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I have owned many Bluetooth headset over the years: Bose, Jabra, Jawbone, and Plantronics, along with other lesser known brands. The Plantronics Voyager 5220 is the best hands down. I always test out a new headset the same way...pair it with my cellphone, then hit the road...head down the highway at 70+ mph, use voice dialing to see if it can recognize commands properly and call my office line. This takes me into voicemail and I leave myself a message with the vehicle radio going at normal volume. Then, my voicemail gets sent as an mp3 to my phone. This way, once I've stopped the vehicle, I can listen to what it sounds like on the other end of a call. With the 5220, the voicemail was perfect...no road noise...no background radio...nothing but my voice coming through crystal clear. With 4 microphones, the 5220 detects which direction sounds are coming from and successfully eliminates sound other than your voice. Having owned the original Plantronics 570, as well as the Voyager Pro, the Voyager Legend, the Voyage Edge, I can say with certainty that this is the best BT handset I've ever used. The noise suppression is better than on any Jawbone or other Plantronics headset. Pros: great battery life; well placed up and down volume buttons, great voice command support. mini-usb charging (a big plus over the proprietary charging port on the Legend); comfortable wearing all day long, etc. Cons: large size may not be great for everybody; over ear design is great in upright position, but if you're a mechanic working under a vehicle, this won't stay on...I did have another "wing-type ear gel which I managed to fit over the smallest stock ear gel and that fixed that problem for me though. Recommendation: If you're looking for the best BT headset and are willing to pay the premium price, This is the headset and you won't be disappointed.
I would recommend this to a friend doesn't seem to connect as well as old model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Colorado Boulevard store did not have the older model in stock.This model does not seem to offer much in the way of improvements, but costs more.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220. We will forward your feedback to our team for future consideration, please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third one i buy and was always impressed but not to happy with the charger and not the same quality as the older versions
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset on the market. Great with background noise reduction
I would recommend this to a friend Works Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like all headsets there there are conversations where people on the other end say they’re having difficulty hearing or understanding me.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for taking the time to share your feedback on our Voyager 5220 Headset. We're sorry to hear you've had audio issues. You might want to try resetting the Connection between your phone and headset. To do so: https://goo.gl/8DJmcG Also, please ensure your unit's firmware is up to date by checking for updates and applying any (if available) through our Plantronics Hub software: https://goo.gl/5ceQ1v. Testing your headset with different phones and also at different locations and while connected to a single device at a given time is ideal in order to isolate the cause of the problem. In case you have the same results, please note this unit does have a one-year limited warranty from date of purchase. Please don't hesitate to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you require assistance
- Pros mentioned:Battery life
Amazing Clarity and great battery life!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work in a big rig and I’m able to have conversations with great clarity. Also battery lasts eight hours or more during my working shift.
I would recommend this to a friend - Pros mentioned:Sound quality
great earpiece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise cancelling, just a little bit awkward to handle with one hand.
I would recommend this to a friend Average
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality average. Love voice commands. I wish is came with a rechargeable case. Not good for gym
No, I would not recommend this to a friendNot satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset seems to have connection issues. I've always used this particular headset and this issue is new.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Noise canceling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my last ear bud similar to this that lasted 8 years. This one is even better and people hear me clearly even with the window down.
I would recommend this to a friend - Pros mentioned:Weight
Great communication device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Easy to use and lightweight. Last about 6 hours.
I would recommend this to a friend Ear Piece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used for a small amount of time and then it stopped working but worked well until then.
No, I would not recommend this to a friendReturned; didn't measure up...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned them, as the Voyager 5200 is a better product, but after all the years of use, was time to buy/get something new. Happy with the AfterShokz Opencomm. Sound quality not as good as the 5200's. Receiving party noticed the difference between the 3 newer bluetooth earpieces I tried )Plantronics - Explorer 505, & 5220
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for taking the time to share your honest review. We will forward your comments to our team for review and consideration. Feel free to contact our Customer Care Team at: https://www.poly.com/us/en/support/contact if you have any questions.
- Pros mentioned:Bluetooth
Excellent Bluetooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Bluetooth. All of our family members use this model.
I would recommend this to a friend - Cons mentioned:Volume
Sucks.....caller volume is entirely too low.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Called Plantronics and they wanted me to download software on PC, hook up device and try to increase volume. Hey, haven’t you guys been making these for years?? Not interested in downloading/troubleshooting to correct what it should do in first place....
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you for your review on our Voyager 5220 headset, however, we are sorry to hear about your experience. If you are experiencing low volume on the headset you may want to try resetting the Bluetooth connection with your mobile. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset. With the headset powered off, press and hold down the right ear bud until you hear "pairing". 4) Access to your Bluetooth settings and select "PLT_BBFIT 3100". Once successfully paired, you will hear "pairing successful". We also recommend checking for updates on the headset through Plantronics Hub. Last but not least, we recommend testing the headset with a different mobile to completely isolate the issue. If for some reason you still experience the same audio issue with the headset, then it means it has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can click on the following link for further instructions: https://bit.ly/2N637EC. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
- Cons mentioned:Volume
Needs work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is very low and hard to hear. Also very uncomfortable to wear on your ear for long periods.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220,
In order to get the most secure and comfortable fit please be sure to try all of the included in-ear gel eartips, while wearing the headset you should feel a secure fit that is not too loose nor too tight. You might also want to try increasing your headset and phone volume levels while you're on a call to ensure call audio volume is set to a high level. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.