Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- SKU:
- 6563035
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fit
Didn't Fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't fit my ear way to small, ear bud wasn't positioned properly. The charging case did work well.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest feedback and review, sorry to hear this headset didn't fit your ear very properly.
When we design a specific headset we aim to accommodate around 80-90% of different ear shapes and sizes but unfortunately one size doesn't fit all.
If the headset is uncomfortable to wear, feels loose in your ear or just seems like it'll fall regardless of the eartip size you are using we do recommend trying a headset with a different wearing style.
We will also make sure to forward this information to our product designers for them to consider when developing new products.
Happy guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. Cheap plastic and the voice quality is bad. The headset seems to be coming apart when I plug in usb in the charging port. previous versions are better. Planning to return the product.
No, I would not recommend this to a friendGood if you're not active while on the phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's clear while talking on the phone, but ear piece doesn't stay in the ear if you're moving around. Works well sitting in one spot.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, please try using all of the included eartip sizes in order to find the most comfortable and secure fit. In case your headset feels too loose or falls off your ear under normal usage even after trying all available eartip sizes and wearing your headset on either ear we recommend that you try a headset with a different wearing style.
Please don't hesitate to contact us at www.plantronics.com/support if you have any questions!
Nope. Find something else.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're a trucker, this is definitely not the one, two, or the three.
No, I would not recommend this to a friendI wouldn’t buy a Plantronics Bluetooth if they sol
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been buying Plantronics Bluetooth devices all my life, I used to swear by them. In the past two years maybe three I don’t know what happens to the quality and technology that goes behind these Bluetooth‘s but I have purchased at least three different ones on the same models and all of them have the same problem people here echoes people can’t hear me the voice is cut out in basic they are terrible devices something you would expect to pay 1999 for, I don’t mind paying over $100 for a good Bluetooth at all but I want a Bluetooth that’s worth over $100 and you’re not getting that with Plantronics anymore. I wouldn’t buy a Plantronics Bluetooth if they sold it to me for $25 I am so disappointed in this company you have no idea.
No, I would not recommend this to a friendEh!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The talk time to retail price ratio is a little rough
No, I would not recommend this to a friendout of stock
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headset however the ear piece needs to be replaced often and the store is always out of stock
I would recommend this to a friend- Pros mentioned:Sound quality
Surprisingly Small But Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first opened this headset I was skeptical but it's amazing! The sound (incoming and outcoming) is crisp and clear!
I would recommend this to a friend - Cons mentioned:Fit
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth is uncomfortable and doesn't stay in my ear comfortably. I tried changing the rubber tip that didn't help. The battery life is terrible as well.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .We are sorry to hear that the Voyager 5220 did not have an optimal fit for your needs. Our headsets are designed to fit most people however, there can be exceptions. Again, we sincerely apologize that it did not fit you well. In regards to the battery, there could be a lot of reasons why this could be happening, we would recommend that you could give us a call at (916) 928-7561 Opt. 2.
Connectivity & Hearing issues on receiving end
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this Bluetooth headset was awesome but now it looses connection easily and people on the other end of the phone call cannot hear me. I have used it on iPhone 11 and iPhone 12 Pro Max and it is the same. Very disappointed because I make a lot calls and my clients can not hear me most of the time.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Chuck and thank you for sharing your honest feedback; However, we're truly sorry to hear you've had trouble with your Voyager 5220 Headset. There are a few troubleshooting steps that should helps us determine the cause of the issue. If calls are disconnecting from the earpiece, this might be related to the smart sensors as they detect the pressure from your ear, yet there can be several conditions triggering them, like having the earpiece a bit loose from your ear, or wearing glasses. Please disable the master sensor through our Hub Software for Desktop: https://bit.ly/30jDXJM to verify if the issue connection and audio issues persist. Lastly, please test the earpiece with a different cell phone model, in this case with a different iOS version, as it could be related to a recent update. If you still get the same results, then there must be an actual problem with the unit and it is best to replace it. This model counts with a one-year limited warranty when purchased as brand new. Thank you for bringing this to our attention. If you require further assistance, please contact our Customer Care Team at: 1 888 248 4143 or 1 916 928 7561
Works ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using is a big draw on phone battery. Looks good, overall function is good, don’t like drain on battery life.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your review on our Voyager 5200 headset, however, we are sorry to hear about your experience. In general, having Bluetooth powered on and using a Bluetooth headset with your mobile can cause faster battery drain. In this cases, we highly recommend you to power off the Bluetooth on your mobile when not using the headset for a long period of time. Please feel free to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require technical assistance!
Plantronics
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried several of the new type of different bluetooths and still went back to this one. It talks to me to let me know whos calling and also lets me answer the call by just responding "answer" hands free. I call also tell it to ignor the call. Its also more reliable walking around and not cut out like the others did
I would recommend this to a friendUncomfortable around ear lobe
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last long and is uncomfortable around ear lobe since it is such a thick unit
No, I would not recommend this to a friendI have had several of the plantronics Legend and l
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several of the Legend Bluetooth and really liked them. This fits ok and the battery does not last as long.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Denny! Thank you for your honest review on our Voyager 5220 Headset. We're sorry to hear about your experience. This model has up to 7 hours of talk time, which means depending on the usage you can get within 6 to 7 hours of talk time. Of you are getting less than this amount of talk time, then you might want to try updating the Firmware version through our Plantronics Hub Software for Desktop: https://goo.gl/5ceQ1v. In addition to this, here's also a link with tips to improve the performance of the battery: https://goo.gl/XUj69j. In case you have the same results, please note this unit does have a one-year warranty from date of purchase. Please contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you require further assistance!
Works as it ahould
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it is supposed to which is nice...lol Battery doesn’t seem to last as long as it states
I would recommend this to a friendRecharge difficult
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is comfortable clear sound but difficult to plug-in for re-charge.
I would recommend this to a friendDoes not last!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not last, it typically stops working after two months.
No, I would not recommend this to a friendso-so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had older model & when i asked salesperson if this one was like my old one he said it was exactly like it. well it wasn't had to bring back to store because it wouldn't sink up to my phone correctly after 30 minutes the salesperson got it to work ALMOST as good as before because i have older phone it doesn't find nubers the same way as before when i upgrade my phone it will be fine (i hope)
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello, thank you for your honest review on our Voyager 5220, in case you are having issues with the Voice Dial features, you would just need to press and hold the MUTE (the red button on the MIC boom). In case you have any further questions or concerns, please feel free to contact our Customer Care team at: http://www.plantronics.com/us/support/contact/
Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. They were much better when it was Plantronics, it’s like they did something different with the headset doesn’t sound the same. There junk
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three people have already worked on this and it still doesn’t work. The company that made it has been swallowed by another company. The new company doesn’t answer ANY questions about it, they only answer questions on their own products. Looks like they just wanted to get rid of the competition.
No, I would not recommend this to a friend