Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- SKU:
- 6563035
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
Too expensive not quality sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I am using my headset sometimes my voice can not be heard to the person I am conversing with.
No, I would not recommend this to a friendNot great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. You can buy the cheaper item and still get the same results
No, I would not recommend this to a friendWorks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this for extreme conditions I had to have mine replaced it broke the wind filter works good
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220!
We are sorry to hear you experienced trouble with your unit, please know that your headset has a one year limited warranty and we can replace it if it fails under normal use. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance!
Worker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for the application intended. Third one purchased.
I would recommend this to a friendNot As Good As 1st One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in love with my first one. Bought one for hubby. Now every noise is amplified by two! So much for noise cancellation!
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, we are sorry to hear you're experiencing trouble with your unit. In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so: 1. Delete the headset from your cell phone's list of paired devices. 2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. 3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test. If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
Works great......
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rubber cover on the charging port is rather flimsy! Why no storage/carrying case?
I would recommend this to a friend- Cons mentioned:Fit
Not as good as previous Voyager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit well in the ear, and kept disconnecting from my phone so I returned it.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220. We are sorry for your experience, our customer care group is available any time at www.plantronics.com/support in order to assist you before returning your product.
Fair
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been told it’s hard to hear me when I have used this item.
I would recommend this to a friend- Pros mentioned:Sound quality
Noise block
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for tow truck or truck drivers. Can’t hear any background noise
I would recommend this to a friend - Pros mentioned:Sound quality
Great earpiece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas gift for my dad and he loves it. The sound is great. Cuts out background noise.
I would recommend this to a friend Earpiece
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine for me, without any problems with loose fit
I would recommend this to a friendWorks well, but not comfortable fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried using all the supplied earpieces, however I could not find one that allowed it to fit securely and comfortably.
No, I would not recommend this to a friendGreat design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t hold standby time as previous models doesn’t come with more accessories either.
No, I would not recommend this to a friendNever again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to cancel this item an hour after i ordered it. They refused to cancel so I will be cancelling my Best Buy card and I won't shop there anymore. I've spent thousands of dollars there but not anymore
No, I would not recommend this to a friendNot very good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This blue tooth did not last very long at all. I would not recommend this product
No, I would not recommend this to a friendGreat ear piece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good device for in side use but out side not that good lost of interference when walking around .
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for taking the time to share your feedback on our Voyager 5220 Headset. We're sorry to hear you've had trouble with your unit. Please ensure your unit's Firmware is up to date by checking for updates and applying any (if available) through Plantronics Hub for desktop: https://goo.gl/5ceQ1v. You might also want to ensure the headset is the only Bluetooth device connected to your phone while you’re using it in order to rule out wireless interference. Testing your headset with different phones and also at different locations and while connected to a single device at a given time is ideal in order to isolate the cause of the problem. Please note this unit has a one-year limited warranty from date of purchase. Please don't hesitate to contact Plantronics Customer Care at 855-765-7878 if you have any questions.
The voyager 5220
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset continually loses the bluetooth connection.. I'm not impressed at this point.. I've had higher expectations..
No, I would not recommend this to a friendAdequate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not crazy about this mic but calls are very clear. Functionality isn't as good as Motorola but is clearer to my caller.
I would recommend this to a friendAverage performance. Loses connectivity to much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would the headset average. It is not durable and it keeps loses connectivity.
I would recommend this to a friendMy original plantronics voyager has better clarity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using my Voyager for 3 years, callers on the other line say the clarity was better with the Voyager. But still okay.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That should have excellent sound clarity. That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so,
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone. and test.
If the issue is the same we can replace that device. You can use the following url to view our replacement steps.
http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All