Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- SKU:
- 6563035
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
Could find better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad humming noise always playing in the background
No, I would not recommend this to a friend- Cons mentioned:Fit
Don’t like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to get it on Can’t hear very good It slips of easily
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, please be sure to try wearing your headset on either ear and also trying all of the included ear gel sizes in order to find the most secure and comfortable fit.
We will forward your feedback to our team for future consideration, please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
Poor Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes with different sized earpieces but can’t remove the run that ripped so I can replace it. It started sounding staticky to calls on other end. They can’t hear what I’m saying. It also fades out. Further the inside wiring fell out of it and I pushed back in thinking it would work, but nope!!! I bought this same one a couple of years before and they lasted longer.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the best in ear pieces, I tried other ones, and nothing compares with one.
I would recommend this to a friend It's nice I use it everyday
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Only Thing I Don't like is it's Suppose to Charge up to 7 hours and it only charges to 6 hours
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, we are sorry to hear you're experiencing trouble with your unit. If your headset is providing you considerably less talk time than the rated 7 hours please try updating your headset's firmware using your Hub app for Android, iOS, macOS and Windows and then try fully draining and recharging your headset's battery. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
Terrible product from a terrible company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was terrible, just like your service!
No, I would not recommend this to a friendNot what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Limited talk time. Doesn’t last but six hours on a full charge
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Best headset ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wear it everywhere and almost forget I have it on. The sound quality is amazing!
I would recommend this to a friend Overall - good earpiece the
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't maintain quality, loses piece into ear consistently, speaking thru it loses quality
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, we are sorry to hear you experienced trouble with your unit.
You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone.
If this does not fix your issue, we suggest pairing the headset to another cell phone as a test. If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset.
Please don't hesitate to contact our customer care group at 800-985-9815 if you require assistance!
- Pros mentioned:Sound quality
Great bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this replaced my plantonics bluetooth from 3 1/2 years ago, superb sound and voice
I would recommend this to a friend Great product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was everything the box says it is! Highly recommend it!
I would recommend this to a friend- Pros mentioned:Sound quality
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy it you can hear very well on it and no outside sound could be heard
I would recommend this to a friend Did not work well for Dragon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A similar Voyager received decent reviews for speech recognition, but two apparently crucial differences. The other model had a 'dongel' which provided 'wide band' connectivity, and had a longer boom, putting the mic closer to the lips. This device was no better than the built in microphone on my device in terms of speech accuracy.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220. In order to get the best possible transmit audio performance for calls or dictation you might want to consider using our BT600 Bluetooth adapter and also adding the headset as a new dictation source in order to train the software for better accuracy. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
Not as good as I'd hoped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was hoping this Bluetooth would be better than the last one I had. People still have difficultly understanding me and at times I can't hear the other person clearly. Background noise is still an issue. I'm still trying to find the right Bluetooth !!! And another issue is that it ends up stretching out after continuous wear and falls off ear easily.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.
To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
Didnt like
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt like the quality of the headset seem to tight on ear uncomfortable.
No, I would not recommend this to a friend- Cons mentioned:Fit
too bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earpiece was too bulky and very uncomfortable.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your honest review! While we thrive for our headset to fit everyone, we understand that one size doesn't fit all. With this in mind we include 3 different eartip sizes for a better fit. We are sorry to hear it wasn't for you, if you are looking for a product recommendation, please don't hesitate to contact Plantronics Customer Care at 855-765-7878.
Need more work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like the fit or the functionality. The battery life was also less than previous model.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, we will forward your feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
So so
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so so value for price.these products are extra sensitive
No, I would not recommend this to a friendIt’s ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the sound would be a little clearer...sounds kind of staticky.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your review on our Voyager 5200 headset, however, we are sorry to hear about your experience. If you are having some static on the headset, it could be due to a bad connection with your mobile. You may want to reset the Bluetooth connection. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4) Access to your Bluetooth settings and select "PLT_V5200". Once successfully paired, you will hear "pairing successful" and the LED on your headset will stop flashing red and blue. You may also want to check if your headset doesn't have any updates available through Plantronics Hub: https://www.plantronics.com/us/en/support/downloads-apps/hub-desktop. Last but not least, we recommend testing the headset with a different mobile to completely isolate the issue. If for some reason you still encounter the same issue, then it means the headset has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can simply click on the following link for further instructions: https://bit.ly/2N637EC. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is OK But it is the most exspensive bue tooth I have bought and yet it has the least amount of talk time per charge. Most last 8-10 hours - This one says 7 but only ever gives you 6 - Not even enough to get through a work day.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Debbie. Thank you for sharing your honest review on our Voyager 5220; However, we're sorry to hear you were not satisfied with the talk time. As you know this model features up to 7 hours of talk time; Nevertheless performance is dependent upon battery usage and may vary by device, hence it can range between 6-7 hours of talk time. Furthermore, we do have different models that offer a wider amount of talk time like the Voyager 4300 UC or the Voyager Focus UC. We thank you for bringing this to our attention. We will forward your comments to our Product Development Team, as we appreciate feedback based on customer use to create the best products.