Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- SKU:
- 6563035
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Excellent Bluetooth For Talking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling feature on his Bluetooth is excellent
I would recommend this to a friend Blue tooth earphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture instructions but FCC notices in MANY languages. No listing on charge time or use time. Said when turned on "highly charged" quote, 6 hrs . Need a lot longer than that!!! Really disapointed. Tony
No, I would not recommend this to a friendIt's a nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for my husband a truck driver and likes it very much.
I would recommend this to a friendNot worth it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to love this, and did for about two weeks. Then it stopped working and connecting and the service we received was absolutely terrible. I'm not one to write reviews but after a month of trying to use the warranty and contact the company, we are getting nowhere.
No, I would not recommend this to a friendWeak battery,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance, clear voice and sound but very weak battery
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, this model should provide you with up to 7 hours of talk time on a full charge. If you find your unit is providing you considerably lower talk time please ensure your headset's firmware is up to date using our Plantronics Hub app, ensure wideband audio/HD voice is disabled and then try fully draining and recharging the battery. Our customer care group is available anytime at www.plantronics.com/support if you require assistance!
no case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty upsetting that this item does not come with charger case as shown in the photos of the product. Misadvertisement.
No, I would not recommend this to a friendThe original plantronicic voyager legend better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The original plantronic voyager was five time better than this one.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .If you have any issues or comments regarding our Voyager 5220, please don't hesitate to contact us. We will be glad to hear your feedback and provide you assistance at www.plantronics.com/support
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as user friendly as my Motorola, more delays and cumbersome.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220 Bluetooth headset, we will forward your feedback to our team for consideration when developing new products and accessories.
Not good enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good enough battery life short and the sound not clear
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, we are sorry to hear you're experiencing trouble with your unit.
In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.
If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
Still new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset going in and out and now it's not connecting to my phone
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.To do so: 1. Delete the headset from your cell phone's list of paired devices. 2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. 3. Re-pair the headset with your phone and test. If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following URL to view our replacement steps: http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All Please don't hesitate to contact us at www.plantronics.com/support if you require assistance with your unit.
Good ear piece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good for the most part the battery life is not good
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
- Pros mentioned:Sound quality
Ear Piece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Ergonomic ear fit. Charges fast.
I would recommend this to a friend not as good as other
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was an upgrade my. the voyager se is better quality
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review, we are always willing to hear your feedback and provide you assistance if required at www.plantronics.com/support
not worth the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had four months and the piece that goes in the ear has fell apart... You'd think it would've let me get at least a year out of it.. considering the price....
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review; however, we are sorry to hear about your experience.
We intend to provide the highest quality products to our customers, unfortunately, we failed to meet your expectations this time.
We would like to learn more about your specific situation and make things right if you wouldn't mind contacting us back at https://www.poly.com/us/en/support/contact and providing us with additional details, it would be greatly appreciated, we look forward to working with you towards earning back your business.
- Pros mentioned:Comfort
Perfect size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and fits perfectly inside your ear
I would recommend this to a friend Never again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to cancel this item an hour after i ordered it. They refused to cancel so I will be cancelling my Best Buy card and I won't shop there anymore. I've spent thousands of dollars there but not anymore
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like it .it does what I need for it to do
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you for your honest review on our Voyager 5220 Headset. Please don't hesitate to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you require further assistance!
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it worked just ok most of the time it would lose the connection from time to time which was frustrating. It was also not very comfortable so I returned it.
No, I would not recommend this to a friendOkay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as my original, which is no longer in stock.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, we will forward your feedback to our team for future consideration. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
Good earpiece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plantronics is a good product, would recommend this item.
I would recommend this to a friend