Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- SKU:
- 6563035
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
Hurt my ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurt my ears Hurt my ears Hurt my ears Hurt my ears
No, I would not recommend this to a friendExcellent item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Function perfectly. The price are acceptable. Definitely I recommend this product
I would recommend this to a friendBattery dead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for 10 days and then stopped working, it does. It charge no matter how long I charge whether through laptop or wall charger. Going to return it today.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, we are sorry to hear you experienced trouble with your unit.
Please be sure to try using other cables, chargers and updating your headset using our Plantronics Hub software to see if this helps the issue. Our customer care group is available at www.plantronics.com/support if you require assistance!
No better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This model is no better than the previous model. What a dud.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Our Voyager 5200 series Bluetooth headset comes with several improvements over our previous model (Voyager Legend): including improved noise cancellation, over the air firmware updates, NFC pairing and a standard micro USB charging port besides the magnetic charging port. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance with your headset.
Low Talk Time a Deal Breaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset fits comfortably but the talk time is about 1 hour on a full charge, far less than advertised. Maybe it was a bad unit, but overall there are other units I decided to try instead. It’s a fairly expensive headset so it should perform as expected.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Sorry to hear you're having trouble with your Voyager 5220's talk time. You might want to try updating your headset's firmware using our Plantronics Hub app and then fully drain and recharge your unit's battery to see if this helps the issue.
Please don't hesitate to contact us at www.plantronics.com/support if you require assistance!
Good Earpiece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than the 5200. Has a charging port cover. Takes a charge better.
I would recommend this to a friendNot as good as previous version
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charging dock in the ad photo is not included. As this new version doesn't have the USB bluetooth plug, so cannot mute the skype or MS Teams from headset.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Kevin and thank you for sharing your honest feedback. As you've mentioned, this version does not include the portable charging case. Only the Voyager 5200 UC includes the USB BT600 along with the portable charger, though some resellers offer the earpiece and portable charger as a bundle. We thank you for your comments. We will surely forward your comments to our team. If you have any questions related to our products, feel free to contact our Customer Care Team at: 1-855-765-7878.
The cheap Bluetooth that didn't want to pair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two and took both back two separate times. Poor quality. Could not power on, let alone pair it in settings on my phone
No, I would not recommend this to a friendGood luck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is not working the time say in the box
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, we are sorry to hear you're experiencing trouble with your unit. This model should provide you with up to 7 hours of talk time on a full charge, if you're getting considerably lower talk time you might want to ensure your headset's firmware is up to date through our Plantronics Hub app and then try draining and recharging your headset to see if this helps. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
Not for call center
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable. I would not recommend if you work 7 plus hours in call center.
No, I would not recommend this to a friendHad to return it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could never get rid of the static in the earpiece.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5200. We are sorry for your experience, our customer care group is available any time at www.plantronics.com/support in order to assist you before returning your product.
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset. I both 3 of these. Two as a gifts. Everybody loves them
I would recommend this to a friendWonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Reception and Great Product! Definitely recommended to other users!
I would recommend this to a friendThere is no compatibility info with this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one and no information included with this product told me it was not compatible with my phone. No one at the store said that could even be an issue. I had to dig for that information online after I bought the item when it wouldn't pair with my phone.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Bluetooth headsets are universally compatible with devices that support them, as long as your phone is Bluetooth enabled and supports Bluetooth headsets it should be compatible with our Voyager 5220 and similar models. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
1 star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can only use this to listen to music because people can never hear me clearly while I'm trying to use it on phone calls. I would take it back to Best Buy but I have had it for about 2 months . This device has only been used minimally and not everyday .
No, I would not recommend this to a friendUse to be the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used to be the best I don’t know what’s happened to their quality control 5200 used to be the best now I can’t find one that Works Very good Tried ithem on two different phones people keep saying they can’t hear me
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for sharing your honest feedback on our Voyager 5200 Headset. This is one of our best communication headsets and specially engineered to deliver superior call clarity and we're sorry to hear you've had microphone issues with your unit. In order to troubleshoot your product, please try resetting the the Bluetooth connection between your phone and headphones. To do so: Delete the headset from your cell phone’s list of paired devices. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. Lastly, re-pair the unit with your phone. You might also want to ensure your unit's firmware version is up to date through our Plantronics Hub. Testing your headset with a different phone is also ideal to isolate the cause of the issue. Please note this model has a one-year warranty from date of purchase and you can file a claim through our website. The life expectancy of the product is of at least a year, but this varies depending on the usage and on most cases it should be closer to 2-4 years. We thank you for bringing this to our attention. Your comments will be shared with our Team for review and a as a future consideration. Please don't hesitate to contact our Customer Care Team at: 888-363-0726 if you require further assistance.
best head set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned a lot if blue tooth sets and feel this is the best one yet
I would recommend this to a friendBattery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is terrible headset dies very quickly
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .If the battery isn't holding a charge we can replace it. The 5220 has a 1 year warranty from the date of purchase. You can use the following url to view our replacement steps.
http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement%2Binfo%2B&t=All&lang=en_US&popup=false&c=All
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is good to buy and having in your pocket.is easy to wear
I would recommend this to a friendI regretted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very uncomfortable to use. It is too wide and doesn’t stay in place in the ear. Sound it’s not good. Too expensive for the quality offered
No, I would not recommend this to a friend